IPhone 4 does not connect to Bose mini sound via Bluetooth. It cannot locate device. Can someone advice please?

Neither my iPhone 4or ipad can connect to Bose mini sound system via Bluetooth.  Message says it cannot connect, make sure Bose is turned on and within range,, I have done this, still no connection . Can anyone help ? Thank you.

Thank you. I have found a post stating hold the Bluetooth button for ten seconds then the mute button for ten seconds. This has solved my problem. Thank you.

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