IPhone 4 does not show IMEI nor modem firmware

Hello everyone,
I've got an iPhone 4 from a friend. The phone does not show the IMEI nor any modem/baseband firmware version.
He plugged it off during the update process.
I wanted to restore it with iTunes, but this does not help.
Is there any possibility to recover it or install a complete new iOS 6.1.2 on it and have 3G and WiFi running?
iTunes says, the phone is broken.
There was no jailbreak installed.
Thanks in advance.
Kind regards,
Kev

If it won't show an IMEI or a baseband firmware version, there's probably a hardware problem. You'll most likely need to take or send it to Apple to be replaced.
Regards.

Similar Messages

  • A friend of mine sent me a voice memo via text message, it shows and plays in my iPhone as a quicktime voice clip:  So how do i import the clip to my iMac?????? When I sync my iPhone it does not show as a voice memo, I tried emailing it but the email come

    A friend of mine sent me a voice memo via text message, it shows and plays in my iPhone as a quicktime voice clip:  So how do i import the clip to my iMac?????? When I sync my iPhone it does not show as a voice memo, I tried emailing it but the email comes through empty. Please help.

    Copy that voice memo, create a new email and paste it and send it to yourself! You can save it to your computer now and send it to someone else

  • My iPhone 5 does not show caller name even though the number is saved with a name in contacts

    My iPhone 5 does not show caller name even though the number is saved with a name in contacts

    Contact your carrier. Caller ID is a carrier feature.

  • My iphone 5 does not show callid when there is a call, i used to get it but after my trip to China, the cller id is always unknown, how can I get it back? thanks

    Hi
    My iphone 5 does not show callid when there is a call, i used to get it earlier but after my recent trip to China, the cller id is always shows unknown, how can I get it back? thanks

    Thanks Malcom,  I was able to restablish the caller id feature through the carrier as you suggested

  • The apps on my iphone 4s does not show the x while wiggling. How do i delete an app?

    The apps on my iphone 4s does not show the x while wiggling. How do i delete an app?

    Check your restrictions.
    Note that default apps cannot be deleted and thus will not have an x.

  • Reply/forward to a message from iPhone, Outlook does not show status

    If you reply to a message from iPhone, Outlook does not show status (if replied or forwarded the message). The iPhone indicates the reply/forward icon however in Outlook I would have no idea if I responded to that message.

    You're right. Had not noticed it before. Hopefully Apple will fix this in one of their future releases.

  • Iphone 5 does not show voice mail

    my Iphone 5 does not show any voice mail alert.

    This is a carrier-supported feature. May need to have to take it to their customer service center to have it set up, provided the data/voice plan you have with them includes the option. It usually is an extra-charge feature.

  • Iphone 4 does not show ios7 available

    iphone 4 does not show ios7 available

    Yep... Still the same as your other post...
    https://discussions.apple.com/message/23006873#23006873

  • My sent mails from my iphone/ipad does not show up on my mac mail

    Everytime I send an email on my iphone using my gmail account the sent message does not show up on my macbook pro mail program. How do I syncronize all my email accounts.

    Make sure you have the Find My Iphone app installed on your iPhone and that you are signed in on the app with the same Apple ID that you are on your other devices.

  • IPhone 4 does not show in iTunes on Windows

    Complicated one here for everyone, I got my sister a Windows XP Pro on a Dell laptop (here in refered to as Dell) for Christmas.  She wants to use Dell to sync her iPhone 4 running 4.2.8 but when she plugs it in it is only detected as an image device, but not in iTunes.  Here are some details about what has been done so far.
    Computers in use and short names:
    my computer: MacBook Pro X.7.3.11D36 Dev (Macbook)
    iTunes 10.5.2 (MacTunes)
    attached to my itunes account
    running as admin
    her computer: Windows XP Pro on Dell (Dell)
    Started with iTunes 10.4.? updated to:
    iTunes 10.5.1 (downloaded this evening)(DellTunes)
    attached to sister's itunes account
    running as admin
    When given to sister, could not import itunes libary from old windows xp computer to this one, so libary is fresh, music from the old itunes music folder
    family computer: iMac X.7.3.? (FamilyMac)
    iTunes 10.5.? (familyTunes)
    attached to sister's itunes account
    running as limited w/parental controls
    Device info and short names:
    her cell: iPhone 4 Verizon running 4.2.8 (here in called 4)initiallized and formated from FamilyMac
    my current cell: iPhone 4s Verizon running 5.0.1 (4s)initilized and formated on Macbook
    my old cell: iPhone 3g ATT running 4.2.1 or 2 (3g)initilized and formated on Macbook
    Who works where:
    4,4s,3g all initialized and last synced on FamilyMac, Macbook, Macbook respectivly
    4,4s,3g all detect as normal on MacTunes
    4,4s do NOT detect as normal on DellTunesDoes appear as an image device on Dell.  software built into XP, much like image capture on Mac
    3g DOES detect as and has been backed up to DellTunes
    Following attempts have been tried and failed
    plugged in 4 into Dell
    disabled auto launch of image device software on Dell for 4
    replugged in 4
    plugged 4 into Macbook, showed up as normally expected
    plugged 4s into Dell, does not show in DellTunes, does auto open image device software
    downloaded and installed latest iTunes for Windows XP
    plugged 4 and 4s into Dell, same results as before (steps 1,2,5)
    ran itunes diagnostics, all settings reported fine except for detecting plugged in ipod/iphone
    manually disabled and reabled ipod support service as stated in the help document linked to in 8
    replugged 4 into Dell, same results as before
    set msconfig to all off except for anything itunes related.  applyed to both services and startup programs
    repeat steps 7-10
    plugged 3g into Dell, shows in Delltunes as normally expected
    backed up 3g to Delltunes to conferm data would transpher.  backup susessful.
    removed 3g and replugged 4 into Dell, 4 gave same results as before (steps 1,2,5)
    set msconfig to normal mode
    replugged 3g into Dell, looked in device manager, shows under image devices and USB devices.  Under USB devices shows as Apple moble device
    switched to 4, looked again in device manager, only shows under image devices
    gave up for the night and posted this
    *note many times steps would be repeated a few times under both sister's account and admin's account on Dell, as well as a few reboots.
    The confusing part is that the 3g works fine but not 4 or 4s.  I would understand if itunes was older than that cellphone version but iTunes is as recent as possible.  Does anyone have any ideas as to what is wrong and what would fix it?

    Follow ALL of the troubleshooting steps in the article from which the question was posted.

  • Rated song in my iphone/ipad does not show in itune

    hello
    i had rated som song as one star in my iphone, so when i connect to itunes, the rating should show, [when i select the music of my iphone in itunes]
    i used to have it in old release but now i dont know why does not show .
    i even made smart list when all music with one star will go to the list
    but i can see the list in iphone but not in itunes when i connect it, [smart List is empty].
    can please someone tell me why ??!!!
    i manage my music manually, i dont like to sync. [it work before so am sure there is a way]
    so please tell me how to get the rating when i connect my iphone .

    Hi Lyssa,
    Thank you for the suggestion. I managed to find the iPhone device on the iMac under "shared" rather than "devices". It works great.
    Thanks again,
    George

  • IPhone 6 does not show in iTunes when using WiFi

    My iPhone 6+ shows up in iTunes when connected via USB. But if I disconnect the cable and turn off iTunes and then come back later it does not show up like my iPhone 5 did using OS 7.
    I have the option selected in iTunes to "automatically connect using WiFi".
    I have tried turning off my phone and restarting iTunes but it does not help.
    Any suggestions?

    Greetings Paul,
    It sounds as though you are attempting to sync with iTunes via WiFi, and are running into some complications. After reviewing your post, I have located an article that can help in this situation. It contains a number of troubleshooting steps and helpful advice concerning iTunes WiFi sync:
    Sync using Wi-Fi
    Open iTunes
    To set up Wi-Fi syncing, connect your iOS device to your computer with the included USB cable.
    Click the Device button in the upper-right corner. (If viewing the iTunes Store, click the Library button first.) If you don't see your device, choose View > Hide Sidebar.
    In the Summary tab, select "Sync with this [device] over Wi-Fi."
    When the computer and the iOS device are on the same network, the iOS device will appear in iTunes, and you can sync it. The iOS device will sync automatically when the following conditions are true:
    The iOS device is charging.
    iTunes is open on the computer.
    The iOS device and the computer are on the same Wi-Fi network.
    While the iOS device is in the left-hand column of iTunes, you can select the content tabs and configure sync options.
    Click Apply or Sync to sync the iOS device.
    If the iOS device doesn't appear in the Devices section or you can't sync, please try these steps.
    Thank you for contributing to Apple Support Communities.
    Cheers,
    BobbyD

  • Iphone 3GS does not show as iTunes Device

    I've followed all instructions and the troubleshooter and my Iphone 3GS still does not show in Itunes 10.5 on my Macbook Pro with Lion installed.  Any suggestions?

    I tried a different cable and the iphone now shows up so I believe my cable had failed. Hope this is help to others troubleshooting a similar problem.

  • The GPS on my iPhone 5 does not show a map of any kind?

    The GPS on my IPhone 5 does not display any map, is just gray with a red dot?

    The "GPS" is a chip in the phone that determines location. What app are you talking about? Maps? Google Maps? Do you have an active data connection? Have you tried resetting your device by pressing and holding the Home button and power button until the silver apple appears?

  • HT4623 My iPhone 4S does not show ringer bar and i now need to use ear phones to listen to music

    My iphone 4s is not showing ringer bar and i cant listen to music without earphones

    Hey chirambab,
    Thanks for the question. I understand you are experiencing issues with your iPhone 4s in regards to audio.
    The following resource may provide a solution:
    iPhone: No sound or distorted sound from speaker
    http://support.apple.com/kb/ts5180
    1. Verify that the volume is set to a level you would normally be able to hear.
    2. Ensure that there is nothing plugged in to the headset jack or the dock connector.
    3. If the iPhone is in a protective case, make sure that the speaker port isn't blocked by the case.
    4. Make sure that the speaker and dock port aren't clogged with debris. If necessary, clean it with a clean, small, dry, soft-bristled brush. Carefully and gently brush away any debris.
    5. If an audio issue occurs when using a specific application, try testing other applications to see if the issue persists.
    6. If the iPhone is paired with a Bluetooth headset or car kit:
              - Try turning off Bluetooth.
              - If you experience difficulties with the Bluetooth feature, follow these troubleshooting steps.
    7. Restart the iPhone.
    8. If restarting doesn't fix the issue, ensure that your iPhone is updated to the latest version of iOS.
    9. If the issue is not resolved after restoring the iPhone software, please contact Apple Support.
    If the issue persists, please follow the last step by contacting Apple Support for support and service options.
    Thanks,
    Matt M.

Maybe you are looking for

  • Audio Issues After Upgrade to linux 3.9.2-1

    I did an upgrade today and now I'm having an issue with my audio. What happens is it'll sound like it is skipping every few seconds. What I notice is the headphone symbol flickers on in the GNOME top bar, as if my computer thinks the headphones got p

  • We installed adobe acrobat pro xi it has disappeared

    We paid the month by month subscription to adobe for the past 12 months or more, today it has stopped working, and we cannot find it in the program files.  Is there a way to install it again?

  • In need of stock footage.  Suggestions?

    I need stock footage of Manhattan alleyways and the view from a taxi window driving. It will be for commercial use so I'll be paying for the licenses. Can anyone suggest some good venues for me to find this kind of footage? I've looked on istockphoto

  • Adding update control to new Movement Types

    Hello all; I have a requirement to create a movement to allow customer consignment receipt from a finished goods purchase order. So I used OMJJ to copy the 101 movement type to Y01 which seemed to work OK, but I need to make an entry in the section l

  • Help tuning this connect by query

    Hi, Does anybody know how I can tune this query to run faster?: SELECT COUNT(*) FROM ( SELECT PAR_ROW_ID, PAR_DIVN_ID, X_CHEIF, NAME, ATTRIB_01, LEVEL FROM ( SELECT A.ATTRIB_01,A.PAR_ROW_ID, B.PAR_DIVN_ID,C.X_CHEIF, D.NAME FROM S_ORG_EXT_XM A JOIN S_