IPhone 4 doesn't turn on. Reset doesn't work.

For the past year, my iPhone 4 locks up every now and then (it does not let me slide to unlock) but it always began to work again after 4 or 5 force restarts. A couple days ago, this happened, but it did not work after many force restarts. I restored it to factory settings, and I got to the part where it says to let your phone restart, but after it did, the iPhone turned off and now it will not turn back on. iTunes cannot see it and I have tried charging it and it does not work. It had iOS 5.1.
Also the phone has not been severly damaged or dropped in water or anything like that. Thanks!

what fixed it?

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My ipod doesn't turn on and doesn't charge at all.what will i do?can i replace that for free?i just used it for 7 months

my ipod doesn't turn on and doesn't charge at all.what will i do?can i replace that for free?i just used it for 7 months..hope you can help me

See http://support.apple.com/kb/TS3281. I had the same problem, but solved it by holding down the home button and the on/off button for 10 seconds. If you are lucky, that will work for you as well!

My Macbook Pro Retina doesn't turn on but charger led works

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IF the battery was completely discharged, give it some time on the charger before trying to start up. The amber LED means it is charging, give it an hour or so before trying again.

IdeaPad U160 doesn't turn on, support doesn't work either

My IdeaPad U160 just stopped working from one day to the other. Nothing special happened, I turned it off one day and in the morning there was no energy in the computer. I took the battery off and checked if the charger was working, but everything was fine. I followed the instructions that I found here on the Lenovo website to press the switch for some seconds without charger or battery and nothing happened. I did that more than 10 times.
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Hi HakunaMatata,
Welcome and Thanks for posting in the Lenovo Community,
Am sorry to hear about this situation that you are going through and I’d like to help you with the issue that you’re facing,
Please check the below contact numbers for the service support and please ask them that your machine need to be transferred to the service center:
Germany
IDEA-branded and
B, C, E, G, H, K, N, Q, V, Y Series Products
01-805-366-869
(0, 14 €/Min aus dem deutschen Festnetz. Max 0,42€ /Min aus dem Mobilfunk)
9 - 18 Uhr
Montag - Freitag
Hope the information helps. Let us know.
Regards
Soha
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HT1414 My iphone 4 is stuck. master reset did not work. won't slide to unlock and if do get to the passcode screen, it won't recognize my entries. I have tried connecting to itunes through a pc, but since I can't unlock my phone it won't let me do it the

Iphone 4 is stuck. I have tried a master reset and it didn't work. it won't slide to unlock or power off. I did somehow get to the passcode screen but it didn't let me enter anything. I have also tried on a pc through itunes but since I can't unlock it, it won't let me do that either.

http://support.apple.com/kb/ht1808

My iphone 3gs is frozen and reset does not work. What can I do?

Apple logo won't go away. I have tried a reset (holding both buttons and restarting the phone) several times. I don't get the screen to connect to itunes. Just keeps going to the apple logo and won't go past that.

Steve, have you tried just going through the unlock form here?
http://www.vodafone.co.uk/vodafone-uk/forms/unlock-code-request/
That's what the moderator in several older threads in Vodaphone's forum said was all that is necessary. Carriers often won't unlock for anyone but the original account holder, so if you don't have the details of the company's account, that might be the barrier in which case there will not be any way to get the iPad officially unlocked.
Good luck.

My iPhone 4S keeps turning itself off when I still have battery life and then it doesn't charge?

It's only just started doing this and it's really annoying me now!! Ha
I'll charge my phone up overnight then a couple of hours into the next day the battery wil be down to about 20% then it will say I only have 10% left even though I will have 20% if you see what I mean? And then to top it off it turns itself off and won't let me recharge!!
It did happen to my iPad the other week but that seems to be fine now.
I've tried changing and checking chargers etc but they seem to work it other people's and my iPad seems fine now

Hi there glee154!
I have an article here that can help you troubleshoot this issue with your iPhone. The article is about troubleshooting a multitude of iPhone hardware issues, and can be found right here:
iPhone: Hardware troubleshooting
http://support.apple.com/kb/TS2802
The specific section you will want to reference can be found here:
Will not turn on, will not turn on unless connected to power, or unexpected power off
Verify that the Sleep/Wake button functions. If it does not function, inspect it for signs of damage. If the button is damaged or is not functioning when pressed, seek service.
Check if a Liquid Contact Indicator (LCI) is activated or there are signs of corrosion. Learn about LCIs and corrosion.
Connect the iPhone to the iPhone's USB power adapter and let it charge for at least ten minutes.
After at least 15 minutes, if:
The home screen appears: The iPhone should be working. Update to the latest version of iOS if necessary. Continue charging it until it is completely charged and you see this battery icon in the upper-right corner of the screen . Then unplug the phone from power. If it immediately turns off, seek service.
The low-battery image appears, even after the phone has charged for at least 20 minutes: See "iPhone displays the low-battery image and is unresponsive" symptom in this article.
Something other than the Home screen or Low Battery image appears, continue with this article for further troubleshooting steps.
If the iPhone did not turn on, reset it while connected to the iPhone USB power adapter.
If the display turns on, go to step 4.
If the display remains black, go to next step.
Connect the iPhone to a computer and open iTunes. If iTunes recognizes the iPhone and indicates that it is in recovery mode, attempt to restore the iPhone. If the iPhone doesn't appear in iTunes or if you have difficulties in restoring the iPhone, see this article for further assistance.
If restoring the iPhone resolved the issue, go to step 4. If restoring the iPhone did not solve the issue, seek service.
Thanks for coming to the Apple Support Communities!
Regards,
Braden

My iPhone 4 shuts down by itself and doesn't turn on

I have an iPhone 4, today randomly it turned off for 2 hours, when I realized I tried to turn it on but nothing worked until I restarted it. It can't be the batter because it had 85%. Any idea for my situation??? I bought it in June.

Hello there gilcelis99.
The following Knowledge Base article offers up some great steps for troubleshooting the issue you're describing:
iPhone: Hardware troubleshooting
http://support.apple.com/kb/ts2802
Particularly:
Will not turn on, will not turn on unless connected to power, or unexpected power off
Verify that the Sleep/Wake button functions. If it does not function, inspect it for signs of damage. If the button is damaged or is not functioning when pressed, seek service.
Check if a Liquid Contact Indicator (LCI) is activated or there are signs of corrosion. Learn about LCIsand corrosion.
Connect the iPhone to the iPhone's USB power adapter and let it charge for at least ten minutes.
After at least 30 minutes, if:
The home screen appears: The iPhone should be working. Update to the latest version of iOS if necessary. Continue charging it until it is completely charged and you see this battery icon in the upper-right corner of the screen . Then unplug the phone from power. If it immediately turns off, seek service.
The low-battery image appears, even after the phone has charged for at least 20 minutes: See "iPhone displays the low-battery image and is unresponsive" symptom in this article.
Something other than the Home screen or Low Battery image appears, continue with this article for further troubleshooting steps.
If the iPhone did not turn on, reset it while connected to the iPhone USB power adapter.
If the display turns on, go to step 4.
If the display remains black, go to next step.
Connect the iPhone to a computer and open iTunes. If iTunes recognizes the iPhone and indicates that it is in recovery mode, attempt to restore the iPhone. If the iPhone doesn't appear in iTunes or if you have difficulties in restoring the iPhone, see this article for further assistance.
If restoring the iPhone resolved the issue, go to step 4. If restoring the iPhone did not solve the issue, seek service.
Thanks for reaching out to Apple Support Communities.
Cheers,
Pedro.

My Iphone 4S doesn't turn on after IOS 7 updates

Hei guys,
I have an iphone 4S. Few days before the release of IOS7 I managed to download the beta version to my iphone. Everything was going fine until the first update of IOS7. It shuted up completelly. I manage to make it alive again, but today, it got ran out of battery and now I can't turn it on any more. I tried quite a few things. My Itunes recognizes the iphone when I plug it onto my computer, however, everytime I press the hold buttom, it doens't turn on. I've tried holding home and hold buttom as well, but everything I have is a weird screen with a big sort of finger print white in the middle of a black screen.
Do you guys know what I can do in order to solve the problem? I've restored and resetted the iphone as well, but it insists in not turning on.
Thank you guys for your attention
Leandro

Hi Enriquedelgado35,
Thanks for using Apple Support Communities. This article has steps you can take if your iPhone won't turn on without being connected to power:
iPhone: Hardware troubleshooting
http://support.apple.com/kb/ts2802
Will not turn on, will not turn on unless connected to power, or unexpected power off
Verify that the Sleep/Wake button functions. If it does not function, inspect it for signs of damage. If the button is damaged or is not functioning when pressed, seek service.
Check if a Liquid Contact Indicator (LCI) is activated or there are signs of corrosion. Learn about LCIsand corrosion.
Connect the iPhone to the iPhone's USB power adapter and let it charge for at least ten minutes.
After at least 30 minutes, if:
The home screen appears: The iPhone should be working. Update to the latest version of iOS if necessary. Continue charging it until it is completely charged and you see this battery icon in the upper-right corner of the screen . Then unplug the phone from power. If it immediately turns off, seek service.
The low-battery image appears, even after the phone has charged for at least 20 minutes: See "iPhone displays the low-battery image and is unresponsive" symptom in this article.
Something other than the Home screen or Low Battery image appears, continue with this article for further troubleshooting steps.
If the iPhone did not turn on, reset it while connected to the iPhone USB power adapter.
If the display turns on, go to step 4.
If the display remains black, go to next step.
Connect the iPhone to a computer and open iTunes. If iTunes recognizes the iPhone and indicates that it is in recovery mode, attempt to restore the iPhone. If the iPhone doesn't appear in iTunes or if you have difficulties in restoring the iPhone, see this article for further assistance.
If restoring the iPhone resolved the issue, go to step 4. If restoring the iPhone did not solve the issue, seek service.
Cheers,
- Ari

My iPad 2 doesn't turn on (already tried restarting it which was useless, plugging and unplugging it, etc!) HELP!

I'd been using it normally, I turned it off yesterday, and when I tried turning it on today, it didn't answer (the screen changes slightly colour, but no apple to be seen!), I have already pressed both buttons for 10 sec, I plugged it in, but nothing happened! When I connect it to power it makes the 'charging' sound, but nothing else!
Please can anyone hel!?

Hi ,
Welcome to the Apple Support Communities!
I know your issue is specifically with your iPad but in this situation I would suggest following the troubleshooting steps in the following article. The article linked is written for iPhone troubleshooting, but the steps will be the same for your iPad.
iPhone: Hardware troubleshooting
http://support.apple.com/kb/TS2802
Will not turn on, will not turn on unless connected to power, or unexpected power off
Verify that the Sleep/Wake button functions. If it does not function, inspect it for signs of damage. If the button is damaged or is not functioning when pressed, seek service.
Check if a Liquid Contact Indicator (LCI) is activated or there are signs of corrosion. Learn about LCIsand corrosion.
Connect the iPhone to the iPhone's USB power adapter and let it charge for at least ten minutes.
After at least 30 minutes, if:
The home screen appears: The iPhone should be working. Update to the latest version of iOS if necessary. Continue charging it until it is completely charged and you see this battery icon in the upper-right corner of the screen . Then unplug the phone from power. If it immediately turns off, seek service.
The low-battery image appears, even after the phone has charged for at least 20 minutes: See "iPhone displays the low-battery image and is unresponsive" symptom in this article.
Something other than the Home screen or Low Battery image appears, continue with this article for further troubleshooting steps.
If the iPhone did not turn on, reset it while connected to the iPhone USB power adapter.
If the display turns on, go to step 4.
If the display remains black, go to next step.
Connect the iPhone to a computer and open iTunes. If iTunes recognizes the iPhone and indicates that it is in recovery mode, attempt to restore the iPhone. If the iPhone doesn't appear in iTunes or if you have difficulties in restoring the iPhone, see this article for further assistance.
If restoring the iPhone resolved the issue, go to step 4. If restoring the iPhone did not solve the issue, seek service.
Have a great day,
Joe

My iPhone 5 randomly shutdown and rebooting doesn't seem to work for me, what should I do?

It also happens when I'm charging my phone, and also the battery percentage doesn't show that correct battery level not unless I turn off and on.. I tried rebooting the phone but it doesn't seem to work for me, random shutdown still happens..

Will not turn on, will not turn on unless connected to power, or unexpected power off
Verify that the Sleep/Wake button functions. If it does not function, inspect it for signs of damage. If the button is damaged or is not functioning when pressed, seek service.
Check if a Liquid Contact Indicator (LCI) is activated or there are signs of corrosion. Learn about LCIsand corrosion.
Connect the iPhone to the iPhone's USB power adapter and let it charge for at least ten minutes.
After at least 30 minutes, if:
The home screen appears: The iPhone should be working. Update to the latest version of iOS if necessary. Continue charging it until it is completely charged and you see this battery icon in the upper-right corner of the screen . Then unplug the phone from power. If it immediately turns off, seek service.
The low-battery image appears, even after the phone has charged for at least 20 minutes: See "iPhone displays the low-battery image and is unresponsive" symptom in this article.
Something other than the Home screen or Low Battery image appears, continue with this article for further troubleshooting steps.
If the iPhone did not turn on, reset it while connected to the iPhone USB power adapter.
If the display turns on, go to step 4.
If the display remains black, go to next step.
Connect the iPhone to a computer and open iTunes. If iTunes recognizes the iPhone and indicates that it is in recovery mode, attempt to restore the iPhone. If the iPhone doesn't appear in iTunes or if you have difficulties in restoring the iPhone, see this article for further assistance.
If restoring the iPhone resolved the issue, go to step 4. If restoring the iPhone did not solve the issue, seek service.

Iphone 5 keeps turning off and having to be reset to turn on!

Hi I have a 7 month old iphone 5 that started to turn itself off, it did it once on one day and all I did was hold power and home button to reset it. After that it worked for a full 24 hours without turning off then I started doing it again. Now I cant leave it 2 mins without it turning off by itself and now when I reset it it sometimes gets stuck on the apple logo so sometimes it takes me 3 attempts to turn it on for it to turn off again in 2 mins!!
I have plugged into my computer and it has lasted longer but then after I've unplugged it again same thing happens. I haven't dropped it or anything like that it just started acting up - is this something I can resolve or is it a replacement?
Many Thanks!!

Howdy Lulub10,
Thank you for using Apple Support Communities!
Based on what you are describing here, I would recommend the following troubleshooting from this article:
iPhone: Hardware troubleshooting
http://support.apple.com/kb/TS2802
Check if a Liquid Contact Indicator (LCI) is activated or there are signs of corrosion. Learn about LCIsand corrosion.
Connect the iPhone to the iPhone's USB power adapter and let it charge for at least ten minutes.
After at least 15 minutes, if:
The home screen appears: The iPhone should be working. Update to the latest version of iOS if necessary. Continue charging it until it is completely charged and you see this battery icon in the upper-right corner of the screen . Then unplug the phone from power. If it immediately turns off, seek service.
The low-battery image appears, even after the phone has charged for at least 20 minutes: See "iPhone displays the low-battery image and is unresponsive" symptom in this article.
Something other than the Home screen or Low Battery image appears, continue with this article for further troubleshooting steps.
If the iPhone did not turn on, reset it while connected to the iPhone USB power adapter.
If the display turns on, go to step 4.
If the display remains black, go to next step.
Connect the iPhone to a computer and open iTunes. If iTunes recognizes the iPhone and indicates that it is in recovery mode, attempt to restore the iPhone. If the iPhone doesn't appear in iTunes or if you have difficulties in restoring the iPhone, see this article for further assistance.
If restoring the iPhone resolved the issue, go to step 4. If restoring the iPhone did not solve the issue, seek service.
Regards,
Sterling

My iPhone 4S just turned off for no reason and won't turn back on?

My iPhone 4S just died for no apparent reason and now it will not turn back on. It was at about 90% battery at the time because I had just recently charged it so I don't think it died because of low battery. I have tried plugging it into outlets and computers/iTunes and nothing seems to work. I also can't do the trick involving holding down the power and home button because my power button has been jammed for over a year now. My iPhone is about 2 years old and I have never had this problem before. Earlier today it died for no reason but when I plugged it in, it turned on with no problem.
Is there anything I can do about this? Also, I am due for a phone upgrade in about 3 weeks. I was planning on getting the 5S. Is there any way that I would be able to get the upgrade several weeks early if my phone is broken?

Hi there 203nancyc,
You may find the troubleshooting steps in the article below helpful.
iPhone: Hardware troubleshooting
http://support.apple.com/kb/ts2802
Will not turn on, will not turn on unless connected to power, or unexpected power off
Verify that the Sleep/Wake button functions. If it does not function, inspect it for signs of damage. If the button is damaged or is not functioning when pressed, seek service.
Check if a Liquid Contact Indicator (LCI) is activated or there are signs of corrosion. Learn about LCIsand corrosion.
Connect the iPhone to the iPhone's USB power adapter and let it charge for at least ten minutes.
After at least 30 minutes, if:
The home screen appears: The iPhone should be working. Update to the latest version of iOS if necessary. Continue charging it until it is completely charged and you see this battery icon in the upper-right corner of the screen . Then unplug the phone from power. If it immediately turns off, seek service.
The low-battery image appears, even after the phone has charged for at least 20 minutes: See "iPhone displays the low-battery image and is unresponsive" symptom in this article.
Something other than the Home screen or Low Battery image appears, continue with this article for further troubleshooting steps.
If the iPhone did not turn on, reset it while connected to the iPhone USB power adapter.
If the display turns on, go to step 4.
If the display remains black, go to next step.
Connect the iPhone to a computer and open iTunes. If iTunes recognizes the iPhone and indicates that it is in recovery mode, attempt to restore the iPhone. If the iPhone doesn't appear in iTunes or if you have difficulties in restoring the iPhone, see this article for further assistance.
If restoring the iPhone resolved the issue, go to step 4. If restoring the iPhone did not solve the issue, seek service.
Issue not resolved
My issue is still not resolved. What do I do next?
Contact Apple Support.
-Griff W.

Iphone 5 wont turn on, charge or connect to itunes

My daughters iphone 5 is about 18 months old, she's recently had problems with the battery draining from 100% - 0% in a matter of a couple of hours even when not in use. Last week the battery drained and wouldn't charge, i tried everything i could think of and some things i found on the net. Yesterday i took it to a repair shop and they tested the battery, the battery was dead and he couldn't get it to charge. I decided to buy a new battery and hoped this fixed the problem. The phone charged as normal and everything was fine but today the phone died in a few hours and now wont charge again.
I've tried holding the home and power buttons for different amounts of time.
I've toggled the volume buttons,
left on charge for over an hour in the wall
I've cleaned all the conections and found no dust or anything.
I just can't get it to do anything.
I've connected it to my laptop but i can't even get itunes to recognise the phone, it's now been conected for a couple of hours and nothing is happening.
I've tried different chargers but as the chargers work with my own phone it can't be a faulty cable.
Is therre anything else i can try?

Hello Claire_80,
Thanks for using Apple Support Communities.
The following troubleshooting steps will help in resolving this issue of the iPhone not powering on, and also not being recognized by iTunes:
Will not turn on, will not turn on unless connected to power, or unexpected power off
Verify that the Sleep/Wake button functions. If it does not function, inspect it for signs of damage. If the button is damaged or is not functioning when pressed, seek service.
Check if a Liquid Contact Indicator (LCI) is activated or there are signs of corrosion. Learn about LCIs and corrosion.
Connect the iPhone to the iPhone's USB power adapter and let it charge for at least ten minutes.
After at least 30 minutes, if:
The home screen appears: The iPhone should be working. Update to the latest version of iOS if necessary. Continue charging it until it is completely charged and you see this battery icon in the upper-right corner of the screen . Then unplug the phone from power. If it immediately turns off, seek service.
The low-battery image appears, even after the phone has charged for at least 20 minutes: See "iPhone displays the low-battery image and is unresponsive" symptom in this article.
Something other than the Home screen or Low Battery image appears, continue with this article for further troubleshooting steps.
If the iPhone did not turn on, reset it while connected to the iPhone USB power adapter.
If the display turns on, go to step 4.
If the display remains black, go to next step.
Connect the iPhone to a computer and open iTunes. If iTunes recognizes the iPhone and indicates that it is in recovery mode, attempt to restore the iPhone. If the iPhone doesn't appear in iTunes or if you have difficulties in restoring the iPhone, see this article for further assistance.
If restoring the iPhone resolved the issue, go to step 4. If restoring the iPhone did not solve the issue, seek service.
iPhone: Hardware troubleshooting
http://support.apple.com/kb/ts2802
Take care,
Alex H.

HT201442 i cant get my iphone 4 to turn on

Help my iphone will not turn on

Hey there rkb1031,
It sounds like you are unable to turn on your iPhone. I recommend these troubleshooting steps from the article named:
iPhone: Hardware troubleshooting
http://support.apple.com/kb/ts2802
Will not turn on, will not turn on unless connected to power, or unexpected power off
Verify that the Sleep/Wake button functions. If it does not function, inspect it for signs of damage. If the button is damaged or is not functioning when pressed, seek service.
Check if a Liquid Contact Indicator (LCI) is activated or there are signs of corrosion. Learn about LCIsand corrosion.
Connect the iPhone to the iPhone's USB power adapter and let it charge for at least ten minutes.
After at least 30 minutes, if:
The home screen appears: The iPhone should be working. Update to the latest version of iOS if necessary. Continue charging it until it is completely charged and you see this battery icon in the upper-right corner of the screen . Then unplug the phone from power. If it immediately turns off, seek service.
The low-battery image appears, even after the phone has charged for at least 20 minutes: See "iPhone displays the low-battery image and is unresponsive" symptom in this article.
Something other than the Home screen or Low Battery image appears, continue with this article for further troubleshooting steps.
If the iPhone did not turn on, reset it while connected to the iPhone USB power adapter.
If the display turns on, go to step 4.
If the display remains black, go to next step.
Connect the iPhone to a computer and open iTunes. If iTunes recognizes the iPhone and indicates that it is in recovery mode, attempt to restore the iPhone. If the iPhone doesn't appear in iTunes or if you have difficulties in restoring the iPhone, see this article for further assistance.
If restoring the iPhone resolved the issue, go to step 4. If restoring the iPhone did not solve the issue, seek service.
Thank you for using Apple Support Communities.
Cheers,
Sterling

Iphone randomly shuts down and resets when using the music player

I have been listening to almost the same music list since i got the iphone 3gs at launch. When I upgraded to the latest iOS software, the phone now automatically shuts off and resets on certain playlists. I did a full restore, ddnt work. I even deleted and reloaded my cd's on there, but same issue and its getting very annoying to just have it reset every time some song plays. Anyone have an answer?? please help..

Hi there Julius Ita,
You may find the troubleshooting steps in the article below helpful.
iPhone: Hardware troubleshooting
http://support.apple.com/kb/TS2802
Will not turn on, will not turn on unless connected to power, or unexpected power off
Verify that the Sleep/Wake button functions. If it does not function, inspect it for signs of damage. If the button is damaged or is not functioning when pressed, seek service.
Check if a Liquid Contact Indicator (LCI) is activated or there are signs of corrosion. Learn about LCIsand corrosion.
Connect the iPhone to the iPhone's USB power adapter and let it charge for at least ten minutes.
After at least 30 minutes, if:
The home screen appears: The iPhone should be working. Update to the latest version of iOS if necessary. Continue charging it until it is completely charged and you see this battery icon in the upper-right corner of the screen . Then unplug the phone from power. If it immediately turns off, seek service.
The low-battery image appears, even after the phone has charged for at least 20 minutes: See "iPhone displays the low-battery image and is unresponsive" symptom in this article.
Something other than the Home screen or Low Battery image appears, continue with this article for further troubleshooting steps.
If the iPhone did not turn on, reset it while connected to the iPhone USB power adapter.
If the display turns on, go to step 4.
If the display remains black, go to next step.
Connect the iPhone to a computer and open iTunes. If iTunes recognizes the iPhone and indicates that it is in recovery mode, attempt to restore the iPhone. If the iPhone doesn't appear in iTunes or if you have difficulties in restoring the iPhone, see this article for further assistance.
If restoring the iPhone resolved the issue, go to step 4. If restoring the iPhone did not solve the issue, seek service.
Issue not resolved
My issue is still not resolved. What do I do next?
Contact Apple Support.
-Griff W.

IPhone 4 doesn't turn on. Reset doesn't work.

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