IPhone 4 doesn't want to be upgraded in 4.3.3

I have an new iPhone 4. I want to upgrade this new device in 4.3.3... For the moment, iOs is on 4.3.1....It doesn't work... The message is:" this device isn't eligible". What's wrong?
Is somebody have an idea about this question? Many Thanks..
I use iTunes 10.3...

Hey there Bianca Gabrielle,
It sounds like you are getting the error code 50 when trying to sync your phone. I would recommend this section specifically from the article named:
iTunes: Specific update-and-restore error messages and advanced troubleshooting
http://support.apple.com/kb/ts3694#error50
Error 13, 14, 35 and 50 (or -50)
These errors are typically resolved by performing one or more of the steps listed below:
Perform USB isolation troubleshooting, including trying a different USB port directly on the computer. See the advanced steps below for USB troubleshooting.
Put a USB 2.0 hub between the device and the computer.
Try a different Dock Connector or Lightning Connector to USB cable.
Eliminate third-party security software conflicts.
There may be third-party software installed that modifies your default packet size in Windows by inserting one or more TcpWindowSize entries into your registry. An incorrectly set default packet size can cause this error. Contact the software manufacturer that installed the packet-size modification for assistance. Or, follow this article by Microsoft to reset the packet size back to the default for Windows:How to reset Internet Protocol (TCP/IP).
Connect your computer directly to your Internet source, bypassing any routers, hubs, or switches. You may need to restart your computer and modem to get online.
Try to restore from another known-good computer and network.
Thank you for using Apple Support Communities.
All the best,
Sterling

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