IPhone 4 Error - Screen Frozen/Flicker/Colour Distortion

Hi,
Last night the screen on my iPhone completely malfunctioned. The colour has become distorted. The bottom third of the screen is constantly flickering, and it also projects an overlapping mirror image consisting of the top third of the screen (right now both the time and date appear on top of the 'slide to unlock' function, both are flickering constantly).
The phone is only six weeks old, is in excellent condition, has never been dropped or been subjected to any kind of damage or abuse. I don't know what to do. It is not insured.
Has any one heard of this problem before. If so, is there a way to repair it? If not, do Apple provide a warranty of any kind?

The iPhone and everything that came in the box is covered by a one year warranty. Make an appointment at an Apple store & if your found is found to be defective, it will be replaced on the spot.

Similar Messages

  • Iphone 6 plus screen frozen when downloading movies from itunes

    My iphone 6 plus screen froze up when I tried to rent/download 2 movies on iTunes. I did  not have enought free space to accommodate I guess, so instead I tried downloading it on my iPad since I had more storage space...but when I tried to rent it on my iPad instead, iTunes says I already rented it... Will I be paying for the two movies I rented since I dont have enough space to watch it? And how do I unfreeze my screen?

    Hello there, Zara2aj.
    When renting movies on your iOS device, the following Knowledge Base article explains where to locate it and the availability of that rental on other devices:
    FAQs about renting movies from the iTunes Store - Apple Support
    Where can I find movies that I rented?
    Find your movie on the device you used to rent it. Follow these steps:
    Mac or PC: Go to the Rentals tab in the Movies section of the iTunes Library.
    iOS device: Go to the Rental tab of the Videos app.
    Apple TV:
    2nd or 3rd generation: Look in the top shelf of the main menu.
    1st generation: Go to Movies > Rented Movies.
    Where can I watch movies that I rented?
    Mac or PC
    iPhone, iPad, iPod touch (with iOS 3.1.3 or later)
    iPod classic, iPod nano (3rd, 4th, or 5th generation)
    TV using Apple TV
    Watch your movie on the device you used to rent it. If you rented the movie on your computer, you can move it to an iOS device or Apple TV (1st generation). To do this, connect the devices and sync using USB. When you move a rented movie from your computer, it will disappear from your computer’s iTunes library. You can move the movie between devices as much as you want, but you can only have it on one device at a time.
    If you rented the movie on your iOS device or Apple TV, you can’t move it to any other device.
    Thanks for reaching out to Apple Support Communities.
    Cheers,
    Pedro.

  • When I try to download songs an error screen of "1 item could not sync see itunes for more information" comes up

    When I try to sync songs onto my iPhone an error screen comes up that reads: "1 item could not sync, see iTunes for more information" I've looked on iTunes but there is no message or error box there. The songs will go to my main music library on iTunes but not my personal library or iPhone. I can see the songs that I've tried but they appear in gray and will not play. PLEASE help!?

    *do not did

  • IPhone 5 jumping screen and colour distortion!

    Hello, has anyone experienced their iPhone 5 screen jumping when surfing the net and also colour distortion? I have tried switching off and on several times plus also holing down both buttons at the same time but it keeps coming back? Please help! Thank you.

    First thing to try is to reset your device. Press and hold the Home and Sleep buttons simultaneously ignoring the red slider should one appear until the Apple logo appears. Let go of the buttons and let the device restart. See if that fixes your problem.
    If that doesn't work then make an appointment at an Apple Store to have your phone examined.

  • I was updated my Iphone 4s from computer(ITunes).ITunes get error and update failed.(When Iphone is preparing.).And now ı can't use my IPhone.At the screen there is a USB cable and up of the screen there is ITunes' logo.PLEASE HELP!

    I was updated my Iphone 4s from computer(ITunes).ITunes get error and update failed.(When Iphone is preparing.).And now ı can't use my IPhone.At the screen there is a USB cable and up of the screen there is ITunes' logo.PLEASE HELP!

    Read what i say. Put iPhone in DFU mode. Connect with USB cable and restore.
    Read:
    http://www.apple.com/support/iphone/assistant/restore/

  • My iPhone 4S has been frozen in the loading screen I don't know how to fix it:( my lock screen button doesn't work

    My iPhone 4S has been frozen in the loading screen I don't know how to fix it:( my lock screen button doesn't work

    Without a working lock screen button, you'll probably have to wait for the battery to go dead.  Once it doesn't wake up by pressing the home button you can plug it into a charger and it will eventually reboot.

  • I get a 3914 error when I try and restore my iphone 4. my screen goes white and then all different colors. what should I do?

    i get a 3914 error when i try and restore my iphone 4. my screen goes white and all different colors  what should i do

    first try a different usb cable, remove all other usb devices, and try a different port in back on desktops if possible.  if no luck see these
    These errors typically occur when security software interferes with the restore and update process. FollowTroubleshooting security software issues to resolve this issue. In rare cases, these errors may be a hardware issue. If the errors persist on another computer, the device may need service.
    Also, check your hosts file to verify that it's not blocking iTunes from communicating with the update server. See iTunes: Advanced iTunes Store troubleshooting—follow steps under the heading Blocked by configuration (Mac OS X / Windows) > Rebuild network information > Mac OS X > The hosts file may also be blocking the iTunes Store. If you have software used to perform unauthorized modifications to the iOS device, uninstall this software prior to editing the hosts file to prevent that software from automatically modifying the hosts file again on restart.

  • HT201406 when i make a video then is screen show different colour and they didn't make a video good? i m using a iphone 5.

    when i make a video then is screen show different colour and they didn't make a video good? i m using a iphone 5. plz give me good advise... I buy this mobile two month ago...

    Cannot recall the full line-up of Effects in Pr 6.5, but you should have the fixed Effect>Motion>Scale, which will allow you to resize the Clip. You might need to use Motion>Position in addition. Basically, you will doing a PiP (Picture in Picture), with no Clip below, just the black showing.
    Good luck,
    Hunt

  • My iphone 3gs screen has changed colour

    hi just wondering if any one has an idea whats up with my iphone it was working fine went to bed got up and the screen had changed colour so my apps and web pages display is red and bright blue was on and off like this for a week or so but if i locked an re-opened it woud go back to normal but now for the pas few days it stays stuck like this and is driving me mad!! i can use it fine but cant play games or anything as the only colours it displays are red, blue and black Help please

    Sounds like it's dying.  Bring your phone into Apple for an out of warranty exchange for $149 or find a 3rd party repair shop near you.

  • Iphone 6 screen frozen after update to 8.1 and i try to restore but dosn't work at all

    iphone 6 screen frozen after update to 8.1 and i try to restore but doesn't work at all
    now i'm try to restore the iphone but it give me red screen when it start to download the date and stop every things

    Same thing just happened to me!  

  • My iphone screen showed green colours then reset when I went into facebook after a random email address had replaced mine? I reset it, then it went back to normal but has anyone had this problem?

    My iphone screen showed green colours then reset when I went into facebook after a random email address had replaced mine? I reset it, then it went back to normal but has anyone had this problem?

    Hello Sean,
    It sounds like you are constantly needing to restore your phone because it keeps going into recovery mode. Usually putting a device into recovery mode and restoring it can help isolate an issue to your iPhone hardware if an issue persists afterwards. I would try manually putting it into recovery mode and restoring it 1 more time:
    If you can't update or restore your iOS device
    http://support.apple.com/kb/HT1808
    If that does not resolve it the symptoms indicate to me that it is a hardware issue causing this to happen and would seek service for it:
    iPhone Repair - Other Repairs
    https://www.apple.com/support/iphone/repair/other/
    Thank you for using Apple Support Communities.
    All the best,
    Sterling

  • WAS UPDATING SPFTWARE ON MY IPHONE BUT ERROR 56 CAME UP WHEN I TRIED TO RESTORE ERROR 3024 CAME UP NOW ON THE SCREEN IS A SYMBOL OF THE CBLE AND ITUNES CAN NOT RESET IT CAN ANYONE HELP??

    I WAS UPDATING SPFTWARE ON MY IPHONE BUT ERROR 56 CAME UP WHEN I TRIED TO RESTORE ERROR 3024 CAME UP NOW ON THE SCREEN IS A SYMBOL OF THE CBLE AND ITUNES CAN NOT RESET IT CAN ANYONE HELP??

    You'll have to put your iPhone in Recovery Mode.
    Recovery mode
    If you've never synced your device with iTunes, or haven't set up Find My iPhone, you'll need to put your device in recovery mode. Then you'll restore your device as new or from a backup.
    This will erase the device and its passcode.
    Disconnect all cables from your device.
    Hold down the Sleep/Wake button, then "slide to power off" to turn off your device.
    Press and hold the Home button and plug the device into your computer. If your device doesn't turn on automatically, turn it on. Don't release the Home button.
    Continue holding the Home button until you see the Connect to iTunes screen.
    If iTunes doesn't open automatically, open it. iTunes will alert you that it has detected a device in recovery mode.
    Click OK. Then restore the device.
    If your device doesn't go into recovery mode, try steps 1–4 again.

  • My iPod doesn't work. The screen is black but it has a ticking circle in the middle. Its been stuck like that for more than an hour. My iTunes doesnt recognize the iPod Touch and says 'iTunes could nit connect to this iPhone-unknown error

    Its been stuck like that for more than an hour. My iTunes doesnt recognize the iPod Touch and says 'iTunes could nit connect to this iPhone-unknown error

    I'm soooo sorry to bump this but MAYBE someone will know what to do?! I've just tried EVERYTHING. I need help. Please, anyone?!
    *last chance and I'm backing away sloooowly*
    thanks to ANYONE who will suggest ANYTHING at all!!!

  • IPhone screen is different colours with a black mark in the corner and lines on it. Help?

    I dropped my phone accidently but the screen didn't break and it was fine when I picked it up (I could view my lock screen). After a couple of minutes my screen went different colours with lines on the edges of it and a black mark in the corner. How can I fix this?

    Try a reset. Hold the sleep/wake and home buttons together until you see the Apple logo and then release. If that does not work, then the LCD has probably failed. Despite the fact that the glass did not break, it does not mean that it was not damaged. Make an appointment at the Genius Bar to have it looked at.

  • Help!! lock screen frozen(iphone 4)

    the screen is frozen. it keep switching from apple icon to the passcode screen

    then i tried to connect it to the itunes, itunes asked me to enter the passcode and facing the old problem, i cannot enter the passcode since the screen frozen.

Maybe you are looking for

  • New FIOS router, VIsta Laptop Cannot Access Internet

    I too have the new FIOS router with 75/35 speed.  I have just been trying to install the router and have been successful in getting wifi connected on two devices (Win 7 laptop and Kindle), but I cannot get my Vista laptop to access the internet.  It

  • Reference field in editable alv

    hi to all experts, in my alv report there are 2 editable fields chckbox and menge im building up the catalog with the fields description as QTY TO PRINT if i assign the reference fieldname and reference tabname to field catalog im getting error descr

  • Conditions in formulas no longer work after upgrade?

    I had a spreedsheet with formulas using count.if before upgrading to Numbers 3.0 working nicely. But after the upgrade the condition return true no matter what I write. I am comparing numbers, with conditions like: "<30" from a column containing numb

  • Open a Popup with commnadButtom

    Hello, can I open a Popup with a commnadButton? Und Load in the Popup a PDF`? I can open a PDF but only in self window :-( Thanks for help    public String doActionShowPreview() {         FacesContext facesContext = FacesContext.getCurrentInstance();

  • Itunes 10.4 and Microsoft Forefront UAG Endpoint on Win XP conflict

    Seems that when I loaded microsoft forefront UAG endpoint on my Win XP computer, itunes 10.4 stopped recognizing my iP3 and iP4. Took MS Forefront UAG endpoint  off and voila, itunes again recognized the phones.  Funny, I havea 2nd gen nano and it wa