Iphone 4 - FaceTime does not activate anymore

I have two iphone 4 and on both I cannot activate FaceTime anymore. with both I mean two phones two different numbers. It worked without issues until last weekend. Anyone has the same issue? Using O2 in Germany as carrier. and sure enough o2 plays the ball to apple.
is it true that evertime I activate FT in my settings, I get charged a full text message? since it doesn't activate I tried that pretty often on both devices...
please don't ask about technical circumstances and requirements to use FT. as experienced iphone user I know when it should work or not.
thanks for any ideas what to do
ingoman

Hi,
Try a Reset of the Phone... You will Not Lose Any Data...
Turn the Phone Off...
Press and Hold the Sleep/Wake Button and the Home Button at the Same Time...
The Apple logo will Appear and then Disappear...
Usually takes about 10 - 15 Seconds...
Turn the Phone On...
iPhone User Guide
http://manuals.info.apple.com/en_US/iphone_user_guide.pdf

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