IPhone 4 facetime is saying connecting then it fails help

For the last week or so I have had problems with our IPhone 4. The facetime gets to the connecting stage but then just says connecting and then fails.  I have tried to follow the trouble shoot but no joy. I have it activated and I have even de-activated and reactivated it, however is still doesn't work. Has this happened to anyone else or can anyone tell me how to fix it?
Cheers
TT

Just select no credit card as outlined here:
http://support.apple.com/kb/ht2534

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