IPhone 4 factory unlocked replaced in USA. Will Apple replace it with a locked one?

Hey guys,
I bought my girlfriend a factory unlocked iPhone 4 from Canada for Christmas last year and few days ago somehow her phone won't charge anymore. I told her to try and get it checked out by an Apple specialist. She ended up sending the phone over to an Apple Care Center in her local area (MI), got an email in return showing her the progress status and all. Much to our surprise, Apple replaced her with a brand new iPhone 4 within 24 hours.
Here's the problem. She just tried to get it set up but the phone says no service and she can't hook it up to her iTunes to activate anything. She called up Apple again and their suggestion was to get her to download the latest iTunes and to try syncing it again. She just did that and it still doesn't work. My suspicion right now is the local center might have replaced her with a locked phone 4 but then again, i'm not familiar with the whole carrier locking system in the US so i'm not entirely sure if i'm right.
Any suggestions or help would greatly be appreciated. Anyone ever experienced the same problem or know for sure that she has been replaced with a locked iPhone 4?

Do you have receipt that you bought your previous phone in Canada? If so, go back to apple store in Michigan, and perhaps they will replace it. Otherwise, you pro ably should have returned it to the store in Canada. You best bet is to call apple and see if they can come up with a solution.

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Hi,
Will there be a iphone 5s factory unlocked phone?
I go over to the iphone 5s page and scroll down to find that it says Contract free T-Mobile,
Does that mean it will work with att? I dont want to get the phone from att becuase i dont want a contract at the moemet, and i will be traveling out of the U.S this december for a month and i would like to use my iphone 5s there with service,
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Ralph
millertime1944 wrote:
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IPhone 4 factory unlocked replaced in USA. Will Apple replace it with a locked one?

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