Iphone 4 fails to restore error (-1), any solutions? Apple has none...

My five month old iPhone 4 is failing to restore and shows an error number of (-1).  As seems to be standard of low customer service with Apple it is not listed in their troubleshooting guide online.  Is there any way to fix this without sending Apple another few hundred dollars to fix it?

If you have tried multiple computers and were unable to get that to work, with a phone that is 5 months old, like I said earlier, it is under warranty. The only way to get past the cost of Apple phone support, which is only free for 90 days unless you purchase Apple Care, is to make an appointment at the Genius Bar of the closest Apple store and take the phone in. That is free support and they should be able to diagnose the problem. I'm not sure what you are referring to as a common iOS5 software problem, because if it was so common, there would be other posts here referring to it. Try the Genius Bar, they are the next step in troubleshooting.

Similar Messages

  • TS3694 i have tried to restore my iphone but keep getting error 1015 any suggestions

    i have tried to restore my iphone but keep getting error 1015 any suggestion

    Error 1015: This error is typically caused by attempts to downgrade the iPhone, iPad, or iPod touch's software. This can occur when you attempt to restore using an older .ipsw file. Downgrading to a previous version is not supported. To resolve this issue, attempt to restore with the latest iPhone, iPad, or iPod touch software available from Apple. This error can also occur when an unauthorized modification of the iOS has occurred and you are now trying to restore to an authorized, default state.

  • After updating ipod touch to ios5 the ipod toch has stopped responding to work, can't even turn it off.it remains sync...when i connect to itunes it says error 0sE8000065. any solution?

    after updating ipod touch to ios 5 the ipod touch has stopped responding to work, can't even  turn it off. it remains sync.... when i connect to itunes it says error 0sE8000065. any solution?

    Try here:
    iPhone, iPad, iPod touch: Unknown error containing '0xE' when connecting
    Also see:
    iOS: Not responding or does not turn oniOS: Not responding or does not turn on

  • TS1702 What is 0xE8000004 error? What causes this error? Any solutions to overcome this error.

    I am facing this problem whenever I try to copy apps on to my iPhone 5. The problem does not arise for all the apps, just for a few ones.
    What is 0xE8000004 error? What causes this error? Any solutions to overcome this error.

    It's an internal server error. There's a problem with the .jsp coding on the site. If it's someone else's site, there's not much you can do about it until the administrator realizes there's a problem and fixes it.
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  • HT204022 Dear sir/madam,  I had accidentally deleted all my images from my iPhone 4s do u send me any solution or my phone back up. please sir its very important for me i have just one hope from you.  Thank you  

    I had accidentally deleted all my images from my iPhone 4s do u send me any solution or my phone back up. please sir its very important for me i have just one hope from you.
    Thank you  

    Use the backup you make to iCloud or a computer.
    iTunes: About iOS backups - http://support.apple.com/kb/HT4946

  • TS3694 trying to restore and update my iphone 3g but it keeps saying the iphone cannot be restored error code 1015 can anyone help?

    i am trying to restore and update my iphone 3g which i have just brought but it keeps saying iphone cannot be restored error code 1015 can anybody help please?

    This Error Code is indicative of the Device being jailbroken / Hacked...
    Sorry... But...
    The discussion of Jailbroken Devices is against the Terms of Use of this Forum.
    You will need to look elsewhere.

  • The iphone could not restore error occoured (-1)

    the iphone could not restore error occoured (-1) in iphone 3gs

    This generally means a hardware failure.  You'll need to bring your phone into Apple for evaluation.

  • "Blocked plug-in message" problem on my OS X 10.6.8. (Safari's 5.1.10). Any solutions for a non-techie (step 3 on Adobe Flash's instructions leads to dead end). Thanks.

    "Blocked plug-in message" problem on my OS X 10.6.8 (Safari's 5.1.10). Any solutions for a non-techie (step 3 on Adobe Flash's instructions leads to dead end, i.e. product for sale). Thank you. 

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    Flash Player Uninstaller
    Repair permissions and restart your computer after the installations.

  • I have an apple 3g, tried to update it to 4.2, but it wasnt successful, then they asked me to restore it .. to which im getting an error message of "the iphone could not be restored an unknown error has occured (error 1015), any solutions?

    i have an apple 3g, tried to upgrade it to a 4.2 version, (previously it was 4.1). it wasnt successful, the computer asked us to restore it to the version which was last operational, and while restoring an error message appeared "the iphone could not be restored, an unknown error occured

    "This error is caused by attempts to downgrade the iPhone, iPad, or iPod touch's software. This can occur when you attempt to restore using an older .ipsw file. Downgrading to a previous version is not supported. To resolve this issue, attempt to restore with the latest iPhone, iPad, or iPod touch software available from Apple."
    Taken directly from this article http://support.apple.com/kb/TS1275.
    Plug your iPhone into iTunes and update it to the latest supported version, which is 4.2.1.
    - Greg

  • Liquid Contact Indicator? iPhone 4 not restoring (error 1611)

    My iPhone won't restore even though it is recognised by iTunes. After an initial 'restore attempt' process, I get the following error code (Error 1611).
    I have taken the iPhone to a technical repair store and after a quick examination, I was told that the iPhone had suffered water exposure and was out of warranty. I explained that this could not be possible as the phone had not been in water, was well looked after and was in immaculate condition. He proceeded to explain that the Litmus Paper indicator at the base of the device had turned colour. I again explained that I had not exposed the iPhone to water and queried how the iPhone could be perfectly functional during the evening, not be exposed to water during the night, but was dead the next morning due to apparent damage from water?
    After again explaining that the iPhone had not been exposed to water, I asked whether or not humidity could be a cause of water damage. He said yes, this was possible.
    Has anyone else experienced this type of issue? What can be done about a 1611 error?

    Try getting your phone in DFU mode. If this doesn't work, you most likely do have a hardware failure:
    1. Close iTunes.
    2. Connect your iPhone to your computer and then launch iTunes.
    3. Turn your iPhone off (hold down the power button at the top of the iPhone).
    4. Then, hold down the sleep/wake button and home button together for EXACTLY 10 SECONDS, then release the sleep/wake button.
    5. Continue to hold down the Home button until a message appears in iTunes telling you an iPhone in recover mode has been detected. When you are in DFU mode your iPhone screen will be completely black. Remember that if you see the restore logo, iTunes logo, or any message on the iPhone screen, you are not in DFU mode but standard Recovery Mode.
    6. Hit the OK message that should popup to restore your phone.

  • IPhone 5 not restoring (error)

    My iPhone 5 is refusing to restore... After countless attempts to restore the phone it just won't restore
    It keep coming up with am error message... Or the phone can't be decked
    I took it to the apple shop the other week to see what was going on.. They said I need to replace the phone but I just can't afford a replacement
    Is there anyway I can get my phone working again it do I need a replacement
    They said the same when my iPhone 4 when Into Black Death but a month later I got it working.. So I don't Believe when the apple people say they can't do anything!
    HELP!!

    Hey Linard Michael,
    Thanks for the question. I understand you are experiencing error 4005 when attempting to restore your iPhone. The following resource provides a potential solution for this error:
    Resolve specific iTunes update and restore errors
    http://support.apple.com/kb/TS3694
    Check USB connections
    Related errors: 13, 14, 1600, 1601, 1602, 1603, 1604, 1611, 1643-1650, 2000, 2001, 2002, 2005, 2006, 2009, 4000, 4005, 4013, 4014, 4016, “invalid response,” and being prompted to restore again after a restore completes.
    If there’s an issue with the USB port, cable, dock, or hub, or if the device becomes disconnected during restore, try troubleshooting the USB connection, thentroubleshooting your security software.
    To narrow down the issue, you can also change up your hardware:
    - Use another USB cable.
    - Plug your cable into a different USB port on your computer.
    - Try a different dock connector (or no dock).
    - Add (or remove) a USB hub between your device and computer.
    - Connect your computer directly to your Internet source, with no routers, hubs, or switches.
    If you checked your connections and are still seeing the error message, check for hardware issues.
    Thanks,
    Matt M.

  • I have a question abbout the cool preview add-on - error downloading - any solutions

    I tried downloading the cooliris add-on cool preview, I get an error message that there was an error downloading the add-on.
    Any one else have this problem and any solution?
    Thanks

    I tried downloading the cooliris add-on cool preview, I get an error message that there was an error downloading the add-on.
    Any one else have this problem and any solution?
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  • Restore failed -  iTunes: Restore error 40

    When I run the restore by iTunes of the iPhone 3G I get the following error (Error 40):
    I-tunes generates the following log:
    2012-05-21 11:21:55.834 [6656:1038]: restore library built Feb  6 2012 at 17:46:17
    2012-05-21 11:21:55.834 [6656:1038]: iTunes: iTunes 10.6.1.7
    2012-05-21 11:21:55.834 [6656:1038]: iTunes: Software payload version: 8C148
    2012-05-21 11:22:29.832 [6656:1748]: iTunes: Specifying UOI boot image
    2012-05-21 11:22:29.833 [6656:1748]: requested restore behavior: Erase
    2012-05-21 11:22:29.835 [6656:1748]: *** UUID 35422636-6D52-6D4F-8152-14CE16FAF797 ***
    2012-05-21 11:22:29.844 [6656:1748]: amai: AMAuthInstallDebugWriteObject: debug object written: C:\Users\Andrea\AppData\Local\Temp\Per651D.tmp\amai\debug\tss-request.plist
    2012-05-21 11:22:30.458 [6656:1748]: amai: tss_submit_job: HttpQueryInfo returned 200
    2012-05-21 11:22:30.954 [6656:1748]: amai: tss_submit_job: ----Begin request
    2012-05-21 11:22:30.957 [6656:1748]: amai: tss_submit_job: <CFBasicHash 0653B470 [72267078]>{type = mutable dict, count = 30,
    entries =>
              0 : <CFString 0643EAD8 [72267078]>{contents = "BatteryLow1"} = <CFBasicHash 0653AD38 [72267078]>{type = mutable dict, count = 3,
    entries =>
              0 : <CFString 0643E858 [72267078]>{contents = "Trusted"} = <CFBoolean 72267A78 [72267078]>{value = true}
              1 : <CFString 0643E808 [72267078]>{contents = "PartialDigest"} = <CFData 0643F208 [72267078]>{length = 28, capacity = 64, bytes = 0x4000000038f400003ebefc7b98051e82 ... a6a2ffffa1b83c05}
              2 : <CFString 0644C070 [72267078]>{contents = "Digest"} = <CFData 0643F1E0 [72267078]>{length = 20, capacity = 64, bytes = 0x8be30a8b298e36866e05eee57538430dc60af012}
              1 : <CFString 06775A20 [72267078]>{contents = "ApSecurityDomain"} = <CFNumber 06590D20 [72267078]>{value = +1, type = kCFNumberSInt32Type}
              2 : <CFString 064367A8 [72267078]>{contents = "iBEC"} = <CFBasicHash 0653AE18 [72267078]>{type = mutable dict, count = 2,
    entries =>
              0 : <CFString 0643E808 [72267078]>{contents = "PartialDigest"} = <CFData 0643F0C8 [72267078]>{length = 28, capacity = 64, bytes = 0x40000000b88002007b0335a7a97a7287 ... 22a6cad70b805f82}
              2 : <CFString 0643ECB8 [72267078]>{contents = "BuildString"} = <CFString 0643F0A0 [72267078]>{contents = "iBoot-931.71.16~9"}
              3 : <CFString 06775958 [72267078]>{contents = "RestoreRamDisk"} = <CFBasicHash 0653AE50 [72267078]>{type = mutable dict, count = 3,
    entries =>
              0 : <CFString 0643E858 [72267078]>{contents = "Trusted"} = <CFBoolean 72267A78 [72267078]>{value = true}
              1 : <CFString 0643E808 [72267078]>{contents = "PartialDigest"} = <CFData 0643F5C8 [72267078]>{length = 28, capacity = 64, bytes = 0x40000000b8a0f0004f8bd5eb1407aab4 ... 52dcbb684bbb1f33}
              2 : <CFString 0644C070 [72267078]>{contents = "Digest"} = <CFData 0643F370 [72267078]>{length = 20, capacity = 64, bytes = 0x7b7645b89389219cfb4de5257fec59b67237d8aa}
              4 : <CFString 067758E0 [72267078]>{contents = "RestoreDeviceTree"} = <CFBasicHash 0653B358 [72267078]>{type = mutable dict, count = 3,
    entries =>
              0 : <CFString 0643E858 [72267078]>{contents = "Trusted"} = <CFBoolean 72267A78 [72267078]>{value = true}
              1 : <CFString 0643E808 [72267078]>{contents = "PartialDigest"} = <CFData 0643F0F0 [72267078]>{length = 28, capacity = 64, bytes = 0x4000000038a80000ba5395460d97283f ... f44aa15c1038b01f}
              2 : <CFString 0644C070 [72267078]>{contents = "Digest"} = <CFData 0643F118 [72267078]>{length = 20, capacity = 64, bytes = 0xe1c1d64ae4a66c446fe5a2ea91a8de3462a9cbf3}
              5 : <CFString 0644C1D8 [72267078]>{contents = "iBoot"} = <CFBasicHash 0653B390 [72267078]>{type = mutable dict, count = 3,
    entries =>
              0 : <CFString 0643E858 [72267078]>{contents = "Trusted"} = <CFBoolean 72267A78 [72267078]>{value = true}
              1 : <CFString 0643E808 [72267078]>{contents = "PartialDigest"} = <CFData 0643F190 [72267078]>{length = 28, capacity = 64, bytes = 0x40000000f8900200e0f86468d789030f ... 1d26bcbdcbd06959}
              2 : <CFString 0644C070 [72267078]>{contents = "Digest"} = <CFData 0643F1B8 [72267078]>{length = 20, capacity = 64, bytes = 0x67814c9641a3a8c28fa800b6c3f753590aed60db}
              6 : <CFString 0644B590 [72267078]>{contents = "LLB"} = <CFBasicHash 0653B048 [72267078]>{type = mutable dict, count = 2,
    entries =>
              0 : <CFString 0643E808 [72267078]>{contents = "PartialDigest"} = <CFData 0643F500 [72267078]>{length = 28, capacity = 64, bytes = 0x40000000b80001005ba8465c2675fa04 ... 056e01ebaece6e1c}
              2 : <CFString 0643ECB8 [72267078]>{contents = "BuildString"} = <CFString 0643F4D8 [72267078]>{contents = "iBoot-931.71.16~9"}
              7 : <CFString 06775980 [72267078]>{contents = "UniqueBuildID"} = <CFData 0643F5F0 [72267078]>{length = 20, capacity = 64, bytes = 0x4a515ecc484322448d261b13499bfb4002f66b96}
              8 : <CFString 06775908 [72267078]>{contents = "RestoreKernelCache"} = <CFBasicHash 0653AD70 [72267078]>{type = mutable dict, count = 3,
    entries =>
              0 : <CFString 0643E858 [72267078]>{contents = "Trusted"} = <CFBoolean 72267A78 [72267078]>{value = true}
              1 : <CFString 0643E808 [72267078]>{contents = "PartialDigest"} = <CFData 0643F2D0 [72267078]>{length = 28, capacity = 64, bytes = 0x4000000038a9430046097f071db0a74b ... d538d7c46179d4c9}
              2 : <CFString 0644C070 [72267078]>{contents = "Digest"} = <CFData 0643F2F8 [72267078]>{length = 20, capacity = 64, bytes = 0xffe4fd533832ec121bf356ca1143e360972d4190}
              9 : <CFString 0643EA60 [72267078]>{contents = "BatteryLow0"} = <CFBasicHash 0653B080 [72267078]>{type = mutable dict, count = 3,
    entries =>
              0 : <CFString 0643E858 [72267078]>{contents = "Trusted"} = <CFBoolean 72267A78 [72267078]>{value = true}
              1 : <CFString 0643E808 [72267078]>{contents = "PartialDigest"} = <CFData 0643F618 [72267078]>{length = 28, capacity = 64, bytes = 0x4000000038d30000c7ed76e5f3b65ef5 ... b83704544b1de72c}
              2 : <CFString 0644C070 [72267078]>{contents = "Digest"} = <CFData 0643F320 [72267078]>{length = 20, capacity = 64, bytes = 0x7c27972b0539fbdacfed19f6cbf3bba92eaa4f13}
              10 : <CFString 0643EBC8 [72267078]>{contents = "DeviceTree"} = <CFBasicHash 0653B518 [72267078]>{type = mutable dict, count = 3,
    entries =>
              0 : <CFString 0643E858 [72267078]>{contents = "Trusted"} = <CFBoolean 72267A78 [72267078]>{value = true}
              1 : <CFString 0643E808 [72267078]>{contents = "PartialDigest"} = <CFData 0643F258 [72267078]>{length = 28, capacity = 64, bytes = 0x4000000038a80000ba5395460d97283f ... f44aa15c1038b01f}
              2 : <CFString 0644C070 [72267078]>{contents = "Digest"} = <CFData 0643F3C0 [72267078]>{length = 20, capacity = 64, bytes = 0xe1c1d64ae4a66c446fe5a2ea91a8de3462a9cbf3}
              11 : <CFString 06775930 [72267078]>{contents = "RestoreLogo"} = <CFBasicHash 0653B550 [72267078]>{type = mutable dict, count = 3,
    entries =>
              0 : <CFString 0643E858 [72267078]>{contents = "Trusted"} = <CFBoolean 72267A78 [72267078]>{value = true}
              1 : <CFString 0643E808 [72267078]>{contents = "PartialDigest"} = <CFData 0643F460 [72267078]>{length = 28, capacity = 64, bytes = 0x40000000781d0000576d3300ad927bde ... b065ce1e09f39ca3}
              2 : <CFString 0644C070 [72267078]>{contents = "Digest"} = <CFData 0643F230 [72267078]>{length = 20, capacity = 64, bytes = 0x9eba4b1152ef0493161c31d5cade4ae26ec4d01b}
              13 : <CFString 0643E970 [72267078]>{contents = "BatteryCharging1"} = <CFBasicHash 0653B128 [72267078]>{type = mutable dict, count = 3,
    entries =>
              0 : <CFString 0643E858 [72267078]>{contents = "Trusted"} = <CFBoolean 72267A78 [72267078]>{value = true}
              1 : <CFString 0643E808 [72267078]>{contents = "PartialDigest"} = <CFData 0643F578 [72267078]>{length = 28, capacity = 64, bytes = 0x40000000f8580000425311d03548a7df ... dd9936fb4c29f80e}
              2 : <CFString 0644C070 [72267078]>{contents = "Digest"} = <CFData 0643F438 [72267078]>{length = 20, capacity = 64, bytes = 0xa622ccd2cbc8406da1757d19212cacc6f856eb4d}
              16 : <CFString 0643E880 [72267078]>{contents = "BatteryCharging"} = <CFBasicHash 0653B160 [72267078]>{type = mutable dict, count = 3,
    entries =>
              0 : <CFString 0643E858 [72267078]>{contents = "Trusted"} = <CFBoolean 72267A78 [72267078]>{value = true}
              1 : <CFString 0643E808 [72267078]>{contents = "PartialDigest"} = <CFData 0643F550 [72267078]>{length = 28, capacity = 64, bytes = 0x40000000f8460000d039bb2b5dea77e8 ... e1e0b2326e6329aa}
              2 : <CFString 0644C070 [72267078]>{contents = "Digest"} = <CFData 0643F528 [72267078]>{length = 20, capacity = 64, bytes = 0x8ae3e48d62cd8a83287c8133a195637c908458b2}
              20 : <CFString 06436790 [72267078]>{contents = "iBSS"} = <CFBasicHash 0653AEF8 [72267078]>{type = mutable dict, count = 2,
    entries =>
              0 : <CFString 0643E808 [72267078]>{contents = "PartialDigest"} = <CFData 0643F5A0 [72267078]>{length = 28, capacity = 64, bytes = 0x40000000b8900100dcfb310efe096f3a ... ad28c8cd87b25488}
              2 : <CFString 0643ECB8 [72267078]>{contents = "BuildString"} = <CFString 0643F4B0 [72267078]>{contents = "iBoot-931.71.16~9"}
              21 : <CFString 0643E330 [72267078]>{contents = "@HostIpAddress"} = <CFString 0643E420 [72267078]>{contents = "10.51.224.22"}
              23 : <CFString 067759A8 [72267078]>{contents = "ApChipID"} = <CFNumber 0644C1A8 [72267078]>{value = +35072, type = kCFNumberSInt32Type}
              25 : <CFString 067759F8 [72267078]>{contents = "ApProductionMode"} = <CFBoolean 72267A78 [72267078]>{value = true}
              26 : <CFString 0643F7D0 [72267078]>{contents = "@HostPlatformInfo"} = <CFString 027C21C8 [72267078]>{contents = "windows"}
              27 : <CFString 06775480 [72267078]>{contents = "KernelCache"} = <CFBasicHash 0653AF30 [72267078]>{type = mutable dict, count = 3,
    entries =>
              0 : <CFString 0643E858 [72267078]>{contents = "Trusted"} = <CFBoolean 72267A78 [72267078]>{value = true}
              1 : <CFString 0643E808 [72267078]>{contents = "PartialDigest"} = <CFData 0643F280 [72267078]>{length = 28, capacity = 64, bytes = 0x4000000038a9430046097f071db0a74b ... d538d7c46179d4c9}
              2 : <CFString 0644C070 [72267078]>{contents = "Digest"} = <CFData 0643F2A8 [72267078]>{length = 20, capacity = 64, bytes = 0xffe4fd533832ec121bf356ca1143e360972d4190}
              28 : <CFString 0644BFC8 [72267078]>{contents = "@UUID"} = <CFString 0643E0D8 [72267078]>{contents = "35422636-6D52-6D4F-8152-14CE16FAF797"}
              30 : <CFString 0643E790 [72267078]>{contents = "AppleLogo"} = <CFBasicHash 0653B278 [72267078]>{type = mutable dict, count = 3,
    entries =>
              0 : <CFString 0643E858 [72267078]>{contents = "Trusted"} = <CFBoolean 72267A78 [72267078]>{value = true}
              1 : <CFString 0643E808 [72267078]>{contents = "PartialDigest"} = <CFData 0643F730 [72267078]>{length = 28, capacity = 64, bytes = 0x40000000781d0000576d3300ad927bde ... b065ce1e09f39ca3}
              2 : <CFString 0644C070 [72267078]>{contents = "Digest"} = <CFData 0643F708 [72267078]>{length = 20, capacity = 64, bytes = 0x9eba4b1152ef0493161c31d5cade4ae26ec4d01b}
              32 : <CFString 0643F820 [72267078]>{contents = "@VersionInfo"} = <CFString 0643F7F8 [72267078]>{contents = "libauthinstall-113.5"}
              33 : <CFString 0643ED58 [72267078]>{contents = "RecoveryMode"} = <CFBasicHash 0653B2B0 [72267078]>{type = mutable dict, count = 3,
    entries =>
              0 : <CFString 0643E858 [72267078]>{contents = "Trusted"} = <CFBoolean 72267A78 [72267078]>{value = true}
              1 : <CFString 0643E808 [72267078]>{contents = "PartialDigest"} = <CFData 0643F6B8 [72267078]>{length = 28, capacity = 64, bytes = 0x40000000b89f0000fa86e81bdf81a760 ... 3edb1f162ef4e563}
              2 : <CFString 0644C070 [72267078]>{contents = "Digest"} = <CFData 0643F6E0 [72267078]>{length = 20, capacity = 64, bytes = 0xa21af5e198d8dccd00bea4bfa47b26c771a0716b}
              34 : <CFString 0643EB50 [72267078]>{contents = "BatteryPlugin"} = <CFBasicHash 0653B3C8 [72267078]>{type = mutable dict, count = 3,
    entries =>
              0 : <CFString 0643E858 [72267078]>{contents = "Trusted"} = <CFBoolean 72267A78 [72267078]>{value = true}
              1 : <CFString 0643E808 [72267078]>{contents = "PartialDigest"} = <CFData 0643F690 [72267078]>{length = 28, capacity = 64, bytes = 0x4000000038430000abe7b99b76623e78 ... 48a5bd733ae209c3}
              2 : <CFString 0644C070 [72267078]>{contents = "Digest"} = <CFData 0643F668 [72267078]>{length = 20, capacity = 64, bytes = 0xea5805db544407d49475a4584e6c3af3bc97cd0f}
              35 : <CFString 0643E8F8 [72267078]>{contents = "BatteryCharging0"} = <CFBasicHash 0653B400 [72267078]>{type = mutable dict, count = 3,
    entries =>
              0 : <CFString 0643E858 [72267078]>{contents = "Trusted"} = <CFBoolean 72267A78 [72267078]>{value = true}
              1 : <CFString 0643E808 [72267078]>{contents = "PartialDigest"} = <CFData 0643F780 [72267078]>{length = 28, capacity = 64, bytes = 0x40000000b8440000adb3768682757213 ... f0e13f9374b5471c}
              2 : <CFString 0644C070 [72267078]>{contents = "Digest"} = <CFData 0643F758 [72267078]>{length = 20, capacity = 64, bytes = 0x64c7eb75bfdf1c0ff50ff17851c37918316eeed8}
              36 : <CFString 0643E9E8 [72267078]>{contents = "BatteryFull"} = <CFBasicHash 0653B438 [72267078]>{type = mutable dict, count = 3,
    entries =>
              0 : <CFString 0643E858 [72267078]>{contents = "Trusted"} = <CFBoolean 72267A78 [72267078]>{value = true}
              1 : <CFString 0643E808 [72267078]>{contents = "PartialDigest"} = <CFData 0643E2B8 [72267078]>{length = 28, capacity = 64, bytes = 0x40000000b82101000abaf90f28b026f4 ... b68fa4f2ab62e196}
              2 : <CFString 0644C070 [72267078]>{contents = "Digest"} = <CFData 0643F7A8 [72267078]>{length = 20, capacity = 64, bytes = 0x50dd3114f4b9a3bb9c18589bfc5a300e35335f5f}
              37 : <CFString 06436760 [72267078]>{contents = "ApECID"} = <CFNumber 0644BE60 [72267078]>{value = +3783901392207, type = kCFNumberSInt64Type}
              38 : <CFString 067759D0 [72267078]>{contents = "ApBoardID"} = <CFNumber 06590D08 [72267078]>{value = +4, type = kCFNumberSInt32Type}
              39 : <CFString 0643F848 [72267078]>{contents = "@BBTicket"} = <CFBoolean 72267A78 [72267078]>{value = true}
    2012-05-21 11:22:30.957 [6656:1748]: amai: tss_submit_job: ----End request
    2012-05-21 11:22:30.957 [6656:1748]: amai: tss_submit_job: ----Begin response
    2012-05-21 11:22:30.958 [6656:1748]: amai: tss_submit_job: STATUS=0&MESSAGE=SUCCESS&REQUEST_STRING=<?xml version="1.0" encoding="UTF-8" standalone="yes"?>
    <plist version="1.0">
    <dict>
              <key>@ServerVersion</key>
              <string>2.1.0</string>
              <key>LLB</key>
              <dict>
                        <key>Blob</key>
                        <data>
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                        TU9EUxAAAAAEAAAAAQAAAERPUlAQAAAABAAAAAEAAABQSUhDEAAAAAQAAAAA
                        iQAAMA0GCSqGSIb3DQEBBQUAA4IBAQCXFbsVVoWs5FZlSHFeOsoQ7olGIpQC
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                        qnhGKgW0JeJj
                        </data>
                        <key>PartialDigest</key>
                        <data>
                        QAAAALgAAQBbqEZcJnX6BK9j5sEFbgHrrs5uHA==
                        </data>
              </dict>
              <key>iBoot</key>
              <dict>
                        <key>Blob</key>
                        <data>
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                        AAAAAAAAAAAAAAAAAAAAAAAAAEhTSFOMAAAAgAAAACfUvxi0fpJ0u956EyFk
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                        </data>
                        <key>PartialDigest</key>
                        <data>
                        QAAAAPiQAgDg+GRo14kDD089tpwdJry9y9BpWQ==
                        </data>
              </dict>
              <key>AppleLogo</key>
              <dict>
                        <key>Blob</key>
                        <data>
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                        TU9EUxAAAAAEAAAAAQAAAERPUlAQAAAABAAAAAEAAABQSUhDEAAAAAQAAAAA
                        iQAAMA0GCSqGSIb3DQEBBQUAA4IBAQCXFbsVVoWs5FZlSHFeOsoQ7olGIpQC
                        uA1zf/qpsmuRZb5eCpaETHDu4E88nKodbdzAE8W2t3xu0l9erFp5faeaMhdl
                        pzxcDuaWBQSJYxAugarT0W15RsJr5PvWWS0+tULlNbINXULGm8R4ng1orHo4
                        Pppl6D7KdfntMANNktuk+sa0W1MCI6vrf6hNxm+Lyjz20/HQkF3PIm8MUCOV
                        b0QbIzLwVsFG67UO4XqVhxBRCL+l1em+KfLllrxDdDxcBfrAajlzGyNu76CS
                        CehE+sqCd2t3doiTry0cQtb8AbGZe0tYFmavt4Aalh81lIlPZt+M0Rbq3TSA
                        qnhGKgW0JeJj
                        </data>
                        <key>PartialDigest</key>
                        <data>
                        QAAAAHgdAABXbTMArZJ73qD5S4awZc4eCfOcow==
                        </data>
              </dict>
              <key>DeviceTree</key>
              <dict>
                        <key>Blob</key>
                        <data>
                        RElDRUAAAAAIAAAATy0ZAnEDAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAA
                        AAAAAAAAAAAAAAAAAAAAAAAAAEhTSFOMAAAAgAAAAByMVl69kZ3N1JOFnYjz
                        Gy94O9Lor1iaop3LxGlk01rSHaHDUhd6IC1hBxzyN0USGw47QFUbnFfMYxaK
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                        /vLd2mU5sHLjA4SB9FbJ0aFKu8gEAfNGDZXhN5UKaUfGxIx5PkdVBrIGFOt+
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                        BAMTGUgxLURhcndpbi1Qcm9kLURhdGFDZW50ZXIwgZ8wDQYJKoZIhvcNAQEB
                        BQADgY0AMIGJAoGBAJ6T2S3+Wj5bOV9EfnNowhCQCZOoetn41lkDz23Kkcx8
                        M+fEltEOr8HyjgfWHebekb/JIti9fGWdKuA3XB7qG3HrOw86sqwy8aWngD0i
                        DbWGprHPo8rJAzNckjw6imkKwSqu7nI8MwPtirx+OtpBMWozTRbuatUVBkcQ
                        RQV7OKDjAgMBAAGjgakwgaYwCwYDVR0PBAQDAgeAMB0GA1UdDgQWBBQnQnp1
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                        Y13DxjBXBgoqhkiG92NkBgEBAQH/BEYERDNnbUlEAAAAMAAAAAAAAAB0cmVj
                        TU9EUxAAAAAEAAAAAQAAAERPUlAQAAAABAAAAAEAAABQSUhDEAAAAAQAAAAA
                        iQAAMA0GCSqGSIb3DQEBBQUAA4IBAQCXFbsVVoWs5FZlSHFeOsoQ7olGIpQC
                        uA1zf/qpsmuRZb5eCpaETHDu4E88nKodbdzAE8W2t3xu0l9erFp5faeaMhdl
                        pzxcDuaWBQSJYxAugarT0W15RsJr5PvWWS0+tULlNbINXULGm8R4ng1orHo4
                        Pppl6D7KdfntMANNktuk+sa0W1MCI6vrf6hNxm+Lyjz20/HQkF3PIm8MUCOV
                        b0QbIzLwVsFG67UO4XqVhxBRCL+l1em+KfLllrxDdDxcBfrAajlzGyNu76CS
                        CehE+sqCd2t3doiTry0cQtb8AbGZe0tYFmavt4Aalh81lIlPZt+M0Rbq3TSA
                        qnhGKgW0JeJj
                        </data>
                        <key>PartialDigest</key>
                        <data>
                        QAAAADioAAC6U5VGDZcoP00yqQz0SqFcEDiwHw==
                        </data>
              </dict>
              <key>KernelCache</key>
              <dict>
                        <key>Blob</key>
                        <data>
                        RElDRUAAAAAIAAAATy0ZAnEDAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAA
                        AAAAAAAAAAAAAAAAAAAAAAAAAEhTSFOMAAAAgAAAAF1ZcrHVdcRIWujB+CZk
                        haP8eoe8s3y8yj5IZ39/Z+DVOHjtFQ2HBGbHpKvkCML7obMzh9Wak02hqBRF
                        2Mnc1bUDC2Un/8Bsr3T2fC/xZNOinCueEKdJKjVXmSIVd4QVLF3aTInZFoj7
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                        AwIBAgIBEDANBgkqhkiG9w0BAQUFADBiMQswCQYDVQQGEwJVUzETMBEGA1UE
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                        eTAeFw0wOTAzMjUyMDUyNTJaFw0xOTAzMjYyMDUyNTJaMFQxCzAJBgNVBAYT
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                        BQADgY0AMIGJAoGBAJ6T2S3+Wj5bOV9EfnNowhCQCZOoetn41lkDz23Kkcx8
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                        Y13DxjBXBgoqhkiG92NkBgEBAQH/BEYERDNnbUlEAAAAMAAAAAAAAAB0cmVj
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                        iQAAMA0GCSqGSIb3DQEBBQUAA4IBAQCXFbsVVoWs5FZlSHFeOsoQ7olGIpQC
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                        qnhGKgW0JeJj
                        </data>
                        <key>PartialDigest</key>
                        <data>
                        QAAAADipQwBGCX8HHbCnS/xvuSXVONfEYXnUyQ==
                        </data>
              </dict>
              <key>BatteryCharging</key>
              <dict>
                        <key>Blob</key>
                        <data>
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                        AAAAAAAAAAAAAAAAAAAAAAAAAEhTSFOMAAAAgAAAAAeYAM3B5qQ9MCdvyM6S
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                        b0QbIzLwVsFG67UO4XqVhxBRCL+l1em+KfLllrxDdDxcBfrAajlzGyNu76CS
                        CehE+sqCd2t3doiTry0cQtb8AbGZe0tYFmavt4Aalh81lIlPZt+M0Rbq3TSA
                        qnhGKgW0JeJj
                        </data>
                        <key>PartialDigest</key>
                        <data>
                        QAAAAPhGAADQObsrXep36PJ30sjh4LIybmMpqg==
                        </data>
              </dict>
              <key>BatteryPlugin</key>
              <dict>
                        <key>Blob</key>
                        <data>
                        RElDRUAAAAAIAAAATy0ZAnEDAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAA
                        AAAAAAAAAAAAAAAAAAAAAAAAAEhTSFOMAAAAgAAAAEVL8fkyC0H0E7TQiNUN
                        cvbBdkb1+voujFN/iB3Xl9IrrC/OvN5/214rkWvxBnMvdIw0fkCEVodRUjzl
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                        xTP689LDUZ7boue2j7FVP8iBO83BS0/kVFJFQ4AHAAB0BwAAMIID+DCCAuCg
                        AwIBAgIBEDANBgkqhkiG9w0BAQUFADBiMQswCQYDVQQGEwJVUzETMBEGA1UE
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                        b3JpdHkxMjAwBgNVBAMTKUFwcGxlIFNlY3VyZSBCb290IENlcnRpZmljYXRp
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                        VQQDEylBcHBsZSBTZWN1cmUgQm9vdCBDZXJ0aWZpY2F0aW9uIEF1dGhvcml0
                        eTAeFw0wOTAzMjUyMDUyNTJaFw0xOTAzMjYyMDUyNTJaMFQxCzAJBgNVBAYT
                        AlVTMRMwEQYDVQQKEwpBcHBsZSBJbmMuMQwwCgYDVQQLEwNFVFMxIjAgBgNV
                        BAMTGUgxLURhcndpbi1Qcm9kLURhdGFDZW50ZXIwgZ8wDQYJKoZIhvcNAQEB
                        BQADgY0AMIGJAoGBAJ6T2S3+Wj5bOV9EfnNowhCQCZOoetn41lkDz23Kkcx8
                        M+fEltEOr8HyjgfWHebekb/JIti9fGWdKuA3XB7qG3HrOw86sqwy8aWngD0i
                        DbWGprHPo8rJAzNckjw6imkKwSqu7nI8MwPtirx+OtpBMWozTRbuatUVBkcQ
                        RQV7OKDjAgMBAAGjgakwgaYwCwYDVR0PBAQDAgeAMB0GA1UdDgQWBBQnQnp1
                        mFA+/ZiUNCNclcq/059BjDAfBgNVHSMEGDAWgBRJPTZTydcV4YZhTqyrqxhW
                        Y13DxjBXBgoqhkiG92NkBgEBAQH/BEYERDNnbUlEAAAAMAAAAAAAAAB0cmVj
                        TU9EUxAAAAAEAAAAAQAAAERPUlAQAAAABAAAAAEAAABQSUhDEAAAAAQAAAAA
                        iQAAMA0GCSqGSIb3DQEBBQUAA4IBAQCXFbsVVoWs5FZlSHFeOsoQ7olGIpQC
                        uA1zf/qpsmuRZb5eCpaETHDu4E88nKodbdzAE8W2t3xu0l9erFp5faeaMhdl
                        pzxcDuaWBQSJYxAugarT0W15RsJr5PvWWS0+tULlNbINXULGm8R4ng1orHo4
                        Pppl6D7KdfntMANNktuk+sa0W1MCI6vrf6hNxm+Lyjz20/HQkF3PIm8MUCOV
                        b0QbIzLwVsFG67UO4XqVhxBRCL+l1em+KfLllrxDdDxcBfrAajlzGyNu76CS
                        CehE+sqCd2t3doiTry0cQtb8AbGZe0tYFmavt4Aalh81lIlPZt+M0Rbq3TSA
                        qnhGKgW0JeJj
                        </data>
                        <key>PartialDigest</key>
                        <data>
                        QAAAADhDAACr57mbdmI+eB0yX3NIpb1zOuIJww==
                        </data>
              </dict>
              <key>BatteryLow0</key>
              <dict>
                        <key>Blob</key>
                        <data>
                        RElDRUAAAAAIAAAATy0ZAnEDAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAA
                        AAAAAAAAAAAAAAAAAAAAAAAAAEhTSFOMAAAAgAAAAJjFB8KYpqAO0iHcLrJY
                        9Cyt9PMWHwR8mQ4oTrVSN7N99Vvb6hbUmcHYLOIiRqxmJdn8ZmqUSYQh7T9q
                        bujho1N9JJzKKSKk/z2hhrqCJYUpeBPmIJraXE53Kp7WsXcUwkX764IEkIGA
                        ageRogUVfWZa3+6Y9JjnwfxBR9HLsthwVFJFQ4AHAAB0BwAAMIID+DCCAuCg
                        AwIBAgIBEDANBgkqhkiG9w0BAQUFADBiMQswCQYDVQQGEwJVUzETMBEGA1UE
                        ChMKQXBwbGUgSW5jLjEmMCQGA1UECxMdQXBwbGUgQ2VydGlmaWNhdGlvbiBB
                        dXRob3JpdHkxFjAUBgNVBAMTDUFwcGxlIFJvb3QgQ0EwHhcNMDcwMTA1MTky
                        MTU5WhcNMjIwMTA1MTkyMTU5WjB+MQswCQYDVQQGEwJVUzETMBEGA1UEChMK
                        QXBwbGUgSW5jLjEmMCQGA1UECxMdQXBwbGUgQ2VydGlmaWNhdGlvbiBBdXRo
                        b3JpdHkxMjAwBgNVBAMTKUFwcGxlIFNlY3VyZSBCb290IENlcnRpZmljYXRp
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                        c2UaSXCgfnWCtDwrL1XfMIixdU1F3AcoLUo6hf2flT4iupxG97doe7OU1UI+
                        BbM4+Gd5SIxsH4u+7u1UBdWjC1h9eA8kqaHcCnTq9wIDAQABo4GcMIGZMA4G
                        A1UdDwEB/wQEAwIBhjAPBgNVHRMBAf8EBTADAQH/MB0GA1UdDgQWBBRJPTZT
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                        cHBsZWNhL3Jvb3QuY3JsMA0GCSqGSIb3DQEBBQUAA4IBAQA0xQzFDlkRL6bC
                        nzJ452QyadutwiXKt0eDt5I8cVOgsq0wlYBQvW1fTNzOeA1MSRBQOBA1v0WB
                        rGZYLCEj+JZegOnTxkz9ha45YfYoqkTtFZs/R8BXrGccjM3Uk41P22pUp3tC
                        Ww+Zxtc4q1KnoYMdhTB06g0d2miEj+KEfsu5QW7Vn6hCtf8ztnF/6qO53UkD
                        YIV2ED6OqOE24xLdhWztZlOwW0ibL3/2yhzwXZgtdK3wSEfF4ZpnsiIPsA4C
                        oOG6amK5tLVx9CXhs+Wg7cgaQLX4MRUFpFw4I0yQnUcDgIDUMpBFjw+vm/wC
                        7u3L5jH2nxXmfStXQw7iD6GgrYnaMIIDdDCCAlygAwIBAgICAKIwDQYJKoZI
                        hvcNAQEFBQAwfjELMAkGA1UEBhMCVVMxEzARBgNVBAoTCkFwcGxlIEluYy4x
                        JjAkBgNVBAsTHUFwcGxlIENlcnRpZmljYXRpb24gQXV0aG9yaXR5MTIwMAYD
                        VQQDEylBcHBsZSBTZWN1cmUgQm9vdCBDZXJ0aWZpY2F0aW9uIEF1dGhvcml0
                        eTAeFw0wOTAzMjUyMDUyNTJaFw0xOTAzMjYyMDUyNTJaMFQxCzAJBgNVBAYT
         

    iTunes: Specific update-and-restore error messages and advanced troubleshooting

  • Unknown error -1 restore-error in iTunes, does anyone has a solution?

    Hello
    After the Battery was empty, the iPhone gave a Message activiation needed. After that a restore was needed. After  i tried to restore i tot the message unknown error (-1).

    Perhaps try the Error 1 or -1 advice from the following document:
    iTunes: Specific update-and-restore error messages and advanced troubleshooting

  • How to fix iPhone 2G itunes restore error 23

    Hi.
    I have had this iPhone 2g for a few years now. About three years ago my iphone 2g had displayed that there was no sim card while I knew my sim card was in there. I tried to restore and everything went downhill. To make a long story short, my iphone was unable to restore. No matter how many time si tried to restore it, i always got the error #23. Specifically it says:
    "The iPhone 'iPhone' could not be restored. An unknown error occured (23)."
    Now, itunes wants me to update my iphone firmware as well as restore it. I am not sure if this is contributing to the problem or not. Currently the iPhone is running 3.0.1 firmware.
    I have tried using Recboot to exit recovery mode, but then the iphone is stuck on the apple logo forever.
    Is there anything I haven't tried yet? Is this a fixable thing that I don't have to take to the genius bar or replace a part?
    Please, if you can help, it woudl be greatly appreciated.
    Thank you

    Hi Collett.cm,
    This article mentions the error code -1:
    iTunes: Specific update-and-restore error messages and advanced troubleshooting
    http://support.apple.com/kb/TS3694
    Error -1
    Attempt to restore your iOS device two more times. If the issue is still unresolved, the device may need service.
    This article also has instructions for restoring, in case they are useful:
    iTunes: Restoring iOS software
    http://support.apple.com/kb/ht1414
    Have a good one,
    - Ari

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