IPhone 4 front camera not working!!

My front iPhone 4 camera is not working. I know for sure its and hardware issue. I I take it to an Apple store, what info will they ask me for, once they find out its an hardware issue. Is it going to be a free replacement? I read previous question and they said they got free replacements, I want to know what information does apple ask for?

maybe it will work on another app camera..

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