IPhone 4 froze and the screen went black but it's still on

I was just on my phone and it froze and then the screen locked and now it won't do anything but it's still on and I can't restore it cuz my sleep/awake button is messed up.

And it has not been jailbreak

Similar Messages

I dropped my phone and the screen went black but I can still hear when I get a call or text.. How can I fix this?

Please help! I dropped my phone and the screen went black but I can still hear when I get a call or text.. How can I fix this?

See Here for > Frozen or unresponsive iPhone
Try this First...
Press and Hold the Sleep/Wake Button and the Home Button at the Same Time...
Wait for the Apple logo to Appear...
Usually takes about 15 - 20 Seconds... ( But can take Longer...)
Release the Buttons...

I was in the middle of using my iPhone 4 running on the latest iOS before iOS 6 and the screen went black but you can see it is still on because the color of the screen is blueish blackish like when your phone is turning off. Any suggestions?

I was in the middle of using my iPhone 4 running on the latest iOS before iOS 6 and the screen went black but you can see it is still on because the color of the screen is blueish blackish like when your phone is turning off. Any suggestions?

Reset the device by pressing and holding the home and power buttons for 15-20 seconds until the white Apple logo appears.

How to fix iphone 4 that the screen went black but it is on

My iphone 4 screen went black but the light is on. I can hear the phone rings and other sound from the screen but I can't answer the phone. The screen won't come on. What to do?

Try resetting: Press both the home and on/off buttons for 10-30 seconds, until the Apple logo appears. (No data loss)

We just moved from the United States to Costa Rica. The first two days my mac worked great. Then all of a sudden I was trying to use a game application and the screen went black and there is a white cursor which I can move around, but I can't escape it

We just moved from the United States to Costa Rica. The first two days my mac worked great. Then all of a sudden I was trying to use a game application and the screen went black and there is a white cursor which I can move around, but I can't escape it. When I restart it seems okay and I see my main screen, but only for a second and then it goes black again.
This computer was brand new in June. Is it the humidity??? What can I do. Please help!!!!

No guarantess but try smc and pram resets,

Decided to update iphone 4 to ios 5.1 and mid update it froze and the screen is black. Phone does not respond to any combinations of home and power buttons, when plugged into computer it does not see it is plugged in, any ideas?

Decided to update iphone 4 to ios 5.1 and mid update it froze and the screen is black. Phone does not respond to any combinations of home and power buttons, when plugged into computer it does not see it is plugged in so I cannot restore or anything. Looks like the screen is on it's just unresponsive and black obviously. Has anyone had this problem? I was updating via wifi right in front of my router and my computer.

Spoke to a "senior advisor" in the Apple TV department. Her suggestions: change channel in router to minimize/eliminate wifi interference from other users; move router away from any metal - i.e., DVD player, phone modem, etc.; keep router away from wireless 2.4 gH phones, which are "notorious" for crashing wifi routers. So she confirms that the problem is one of connection to router suddenly dropping out.
My own feeling is that none of these fixes will do the trick, because it seems pretty clear that there is a hardware component here - the timing of the drops seems like an overheating issue. It takes 35-40 minutes for the box to warm up enough for the first drop; then each consecutive drop happens quicker than the one before, as it heats up more. Each time it drops, its tiny brain gets a little more scrambled; last night it finally wouldn't start up again at all.
My suggestion is that everyone who is experiencing this problem, please call Apple tech support and ask to speak to a senior advisor in the Apple TV department. Make them aware of this problem!

I dropped Iphone 4s then suddenly screen went black but phone is on. I can hear sound.

My Iphone 4s was dropped and suddenly screen went black,but phone is on I can hear phone ring How can I get screen on,eventhough I tried to hold on power and home button at the same time upto 40secs.It couldn't turn on screen.Pls help me.

The device is broken, replace it.

My daughters Ipod Touch is stuck with a black/blue screen. She downloaded the game Breakaway from the App store yesterday and today she opened the game it said this game is not connected to game centers and the screen went black/blue reset didn't work

She downloaded the game Breakaway from the App store yesterday and today when she opened the game it said "this game is not connected to game centers" and the screen went black/blue. I tried resetting without the power adapter and with the power adapter and nothing happens. She has only had the Itouch for 2 weeks.

I did try that numerous times and nothing happened. However, I did eventually get it to work. After trying to reset it numerous times and the screen still just staying frozen I logged into the Home Share portion on the Home computer and deleted the Bubble Birds game. Eventually the Itouch died and I was finally able to reset it by plugging it in and holding down the buttons. I doubt the deletion of the game helped, but since it seemed to be the cause, I went ahead and deleted it. Thank you for your reply.

I dropped my iphone 4s and the screen is black with some blue lines. IS there a way to view my text messages on the computer?

I dropped my iphone 4s and the screen is black with some blue lines. IS there a way to view my text messages on the computer?

For instance, DigiDNA's DiskAid will let you extract your messages from the phone in human-readable format. Like .pdf.

My phone started vibrating mutiple times last night and the screen went black, and then it stopped and now I dont know what to do. How should I fix this problem because I cant turn it back on?

My phone started vibrating mutiple times last night and the screen went black, and then it stopped and now I dont have a clue what to do. How should I fix this problem because I cant turn it back on? I have only had my phone for 2 months.

I also live an hr away from the Apple store, so its not the best thing to go there just to ask a question and find out what to do

I just dropped my iphone and the power botton stopped working and the screen went black i allready tried to connect it to the computer and nothing what can i do

my iphone fell on the floor and the power botton wont work and also the screen went black i already tried to reset it throun itunes but the phone did not connect and i dont know what to do

You can take it to Apple and get replaced as long as you pay for the replacement.
Allan

I was updating my iPhone 5S, suddenly the screen went black and now it won't turn on. Plugged it into my computer and it said "USB Device not recognized..." HELP!!

I just went to update my iPhone 5S as it asked me to, and it got to the point with the apple logo on the screen and the black loading bar underneath, but then the screen went black and the phone now won't turn on? I went to plug it into my computer and it said "USB Device not recognised"..
PLEASE HELP ME! It's 1am here in england, I need to be up at 6am for work and won't be able to get up without an alarm... my only option is so stay awake!

Nothing happened, i managed to get my computer to recognise it and now restoring... but it says 3 hours remaining?! Will i lose everything?

IPad air2 suddenly freezes and the screen goes black, but sound continuesI have restored to factory setting and it was OK for a while yesterday it froze again. Anyone else got this problem

IiPad air2 suddenly freezes, the screen goes black but the sound is still on, I have taken it back to factory settings and it was OK then yesterday it froze again, only plugging it into my IMac got it going again. Anyone else got this problem?

Greetings jupiejupie,
Welcome to the Apple Support Communities!
I understand that your iPad is sporadically becoming unresponsive and the screen is turning black. In this situation, I would recommend reading over and working through the suggested steps in the attached article.
If your iPhone, iPad, or iPod touch doesn't respond or doesn't turn on - Apple Support
Cheers,
Joe

I dropped my iphone, it cracked (it alredy had some cracks in it) and the screen is black but sometimes has a background light.. When i plug it in to charge or to the computer it vibrates every 10 seconds and itunes does not recognize it. What can I do?

I dropped my iphone 4 pretty hard, it cracked (although it already had a few cracks in it) and now the screen is black but sometimes has a background light turn on and then off. Holding the home button and off button at the same time do not work. When I plug it in to charge or to the computer it vibrates every 10 seconds and itunes does not seem to recognize it. It gets really really hot when plugged in (which I don't think is normal). icloud does not recognize it under "find my iphone" either. What could the problem be? I am wondering if dropping it dislodged something inside. if so, what did I dislodge and is it possible to fix this myself?
Thanks

Sounds like that drop was a critical one, my friend. I would make an appointment at your nearest Apple Retail Store, because you're going to need a replacement. Also as a side note: the reason that the charger is making the phone vibrate over and over is because there is a disconnect somewhere in the charge port of the phone, causing it to plug in and out over and over.

My ipod touch is flashing white on and off, I hold the buttons down, and the screen goes black- but the apple logo does not come on. What do I do?

So I have had this problem before, and know that you hold down the top Power button and the Home button, at the same time, for roughly 10 seconds, or until the apple logo comes on.
The problem is, when I press the buttons and the screen goes black, like it's supposed to before the logo pops up, the apple logo isn't appearing.
I was wondering if that's because my I pod touch was drained when I plugged it in to charge, and I tried to turn it on when it was still charging?
What can I do?

Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- Try on another computer
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar

IPhone 4 froze and the screen went black but it's still on

Similar Messages

Maybe you are looking for