Iphone 4 froze while doing an update, usb picture and iTunes icon on screen
tried to update on a iphone 4, however it froze and show a picture of usb port and itunes icon. how do i restore phone
That screen signifies that the device is in recovery mode. See this support document for instructions on what to do to restore the phone. http://support.apple.com/kb/HT1808
Similar Messages
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After updating my iphone, I'm stuck with an image of a USB port and iTunes icon on my phone which I can not get rid of to reset or restart my phone. I plug my phone into my laptop to connect to itunes and my phone does not appear in itunes!!!! I have tried to reinstall itunes on my laptop, I have tried to reset my iphone, I have tried to stop and restart, and I have tried to stop and start apple mobile devise service on my laptop.... None have resolved the issue!!!! Any suggestions????
If the device doesn't appear in iTunes, try using the steps in this article to force the device into recovery mode.
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USB cable and itunes icons on screen
8gig ipod touch. Windows NT??? (don't know how to find the system). Touch was working fine. Now it shows an icon of a USB cable with an arrow pointing towards the iTunes logo. It seems to be saying, plug into itumes. I did. It says the ipod is in the middle of a reset and tells me to update firmware, then click the restore button in iTunes. Did all that. I still just have the icons of the USB cable and an arrow pointing to the iTunes icon.
I'm stumped. any help will be greatly appreciated.Thanks for replying.
I did the pwr & home button. Screen goes blank, then an apple logo, then the same USB cable icon to the iTunes icon. It seems to be stuck in the middle of a major function, it's looking for itunes, but when it finds it, itunes can't quite finish the proceedure. Very curious. -
I have restored and updated my ipod from recovery mode, however I still have the usb cord and itunes icon on the ipod when it is switched on. How can I get my ipod to work again? I have updated and restored 5 times! When connected to itunes it only shows the summary page saying ipod in recovery mode.
Fixed it!
1. Made sure itunes software was up to date
2. Pressed and held 'home' button and 'on-off' button at the same time for about 10 seconds till ipod reset (I hadn't done this step previously)
3. Connected to itunes
4. Pressed restore and update ipod
Update successful and ipod taken out of recovery mode -
After battery flat, usb plug and itunes icon appear and unable to restore
last 2 weeks, my phone didn't work anymore.
my screen turn up with usb plug and itunes icons.
i tried to connect my phone to the computer, itunes was open.
i pushed the offbutton on the top and i pushed the home button for 10 sec.
then, i only pushed the home button.
i got a message from itunes, saying that he found a phone to restore.
i did restore, but at the end: i got following message:
" couldn't be restored, error 28".
i tried to restore my phone in DFU modus (like i read on forums), but it doesn't work.
i sent my phone to the shop where i bought it, they said it is caused by my attempts to upgrade to OS to 3.1. But in fact, i never tried upgraded it. as i said, it happenned after my phone battery flat. they said the solution software will only arrive to Malaysia next year. oh my god! they gotta be kidding me!
so i sent my phone to 3 others independent (not iphone) mobile phone service center and still waiting. now im using back my Dopod 818 phone which luckily i haven't scrap it.
Please help me, i had enough trouble since i bought it where i wanna try the apple technologyIphone has a one year warranty.
You can take it to the official service provider (you can find this on Apple's website), and if the iphone is defective, then they will replace/repair.
Did you buy from Maxis? They appear to be the official provider there. They provide service as well.
http://www.apple.com/my/support/iphone/ -
HT1551 theres only a usb cord and iTunes icon on the tv
theres only a usb cord and itunes icon on my tv
they say a picture is worth a 1000 words
this picture is trying to tell you that the appletv needs to be connected by microUSB connector in 1 end and normal usb connector in the other end cable, to a computer running the free program itunes where the user will be able to restore the firmware operating system of the appletv so it will work once more -
my iphone 4 froze while syncing an update. i got it running by restoring it to original settings. i synced with computer but pictures wont come back. How do I get them?
When the restore finished, did you "Set up as new phone" or "Restore from backup?"
When was your last backup? -
Usb cord and itunes symbol on screen
usb cord and itunes symbol frozen on screen
Connect the iPod to your computer and restore via iTunes.
iTunes 10 for Windows: Update and restore software on iPod, iPhone, or iPad -
When my iphone was updating it operating software, the USB cable came out of the port. Now the screen will only show the USB cable and the itunes icon. It is not recognized by the itunes store. I unintalled the USB driver for the iphone, but it still does not work. I have turned off the phone and performed a reset.
Try another Reset, hold both Home and Power buttons until the iPhone restarts. This usually takes about 10 seconds of holding both buttons. If still problem you should Restore your iPhone with iTunes on computer. Here are simple steps. Open iTunes on computer. Connect iPhone to computer. Hold both home and power buttons until iTunes recognizes iPhone in Recovery Mode. Usually takes about 20 seconds of holding both buttons. Click Restore Button of iTunes.
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My Iphone froze while I was updating my OS
Hello,
My Iphone 3G froze while is was upgrading the OS installed on it. Even when i restart my phone the "Connected to Itunes" logo appears. I have even tried to hold home and sleep button for 10 seconds with no results.
I've also tried reinstalling Itunes, but the Iphone doesn't appear.
Any help would be greatly appreciated.My 2g, and 3GS have crashed every time on updates on XP, vista, and win7. The restore usually doesn't work the first time or 2 until you've rebooted the computer once or twice. I even had to create a second user on the computer, load a separate itunes on it to get it to restore(with apple guy walking me through it) then switching to my normal user and backing up to the phone. Really wastes a ton of time.
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I have a problem in iphone 3g which is not starting and showing usb picture and iTunes logo
i have a problem in iphone which shows a display in which usb and iTunes logo is shown
Do what the display is telling you to do: connect the iPhone to your syncing computer running iTunes to restore it.
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??
You need to purchase and install a Mac OS X 10.5 DVD; these are available from sites such as Amazon or eBay.
(69706) -
HT201412 iphone 4 only shows usb and itunes icon on the screen...can't do anything. help??
my iphone 4 screen is showing only a usb plug and itunes icon cant restart or shut down...i need help please???
I have same problem after trying to upgrad to iOS 6.1.1 :-(
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By updating to IOS 6.1 something went wrong. The rsult is that I have picture of USB cable and Itunes on my Iphone and the PC does not recognize it. What can I do ? Pøease Help. My Iphone is dead !
you may have to do this a couple of times http://support.apple.com/kb/HT1808
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i updated my iphone 3gs to iphone 6 . while installing the software it gets error and closed. then i restored my previous version. when i turned on the phone it gets usb and itunes symbol on screen. when i run itunes error is coming like server contact problem. what can i do to start my phone???? plz help me
I will need a little bit of information about your phone. What kind of error are you getting?
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