Iphone 4 froze, will not respond to menu/hold button power off, itunes freezes when iphone plugged in. what to do?
I've toggled it, I've held the menu and the hold button down for nearly 2 minutes, I've tried plugging it in to my iTunes, and the iTunes will freeze up and become unresponsive
Please Help!!
It will sooner or later turn off, after it turns off (Running out of Battery) charge it until the battery is full, then turn it back on. All should be fine after that.
Plus, keep trying to hard reset it (Hold the lock button and home button, ignore the slider and wait for the apple logo to appear),
Good luck!
Similar Messages
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i have pressed start to install updates, but now my iphone 4 will not stay on, screen showing picture of cable & itunes sign when i attach to computer it only ask me to restore to factory setting and i dont want to lose my photos ect,
Thanks AngelaYour phone is in recovery mode. All your data are already gone.
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Help, I have a iPhone 5s, plugged it in for the night, and the next day it wont respond. I mean to anything. It wont charge add volume power connecting to itunes anything. I can't plug it in to iTunes, non of the buttons work, power +home, anything!
Hey Ashtonfr!
I have an article for you that will help you fully troubleshoot this issue:
iPhone: Hardware troubleshooting
http://support.apple.com/kb/ts2802
Will not turn on, will not turn on unless connected to power, or unexpected power off
Verify that the Sleep/Wake button functions. If it does not function, inspect it for signs of damage. If the button is damaged or is not functioning when pressed, seek service.
Check if a Liquid Contact Indicator (LCI) is activated or there are signs of corrosion. Learn about LCIsand corrosion.
Connect the iPhone to the iPhone's USB power adapter and let it charge for at least ten minutes.
After at least 30 minutes, if:
The home screen appears: The iPhone should be working. Update to the latest version of iOS if necessary. Continue charging it until it is completely charged and you see this battery icon in the upper-right corner of the screen . Then unplug the phone from power. If it immediately turns off, seek service.
The low-battery image appears, even after the phone has charged for at least 20 minutes: See "iPhone displays the low-battery image and is unresponsive" symptom in this article.
Something other than the Home screen or Low Battery image appears, continue with this article for further troubleshooting steps.
If the iPhone did not turn on, reset it while connected to the iPhone USB power adapter.
If the display turns on, go to step 4.
If the display remains black, go to next step.
Connect the iPhone to a computer and open iTunes. If iTunes recognizes the iPhone and indicates that it is in recovery mode, attempt to restore the iPhone. If the iPhone doesn't appear in iTunes or if you have difficulties in restoring the iPhone, see this article for further assistance.
If restoring the iPhone resolved the issue, go to step 4. If restoring the iPhone did not solve the issue, seek service.
Thanks for using the Apple Support Communities. Have a good one!
-Braden -
iPhone music will not respond to Play button after being paused.
The same music is on my iPad and MacBook Pro without problems. Any suggestions about cause and solution.Do a
Reset: Hold down the Sleep/Wake button and the Home button at the same time for at least ten seconds, until the Apple logo appears. Note: You will not lose any data -
My iPhone will not respond even once it is hooked to iTunes nor will it respond when I hit the power (reset) button. The screen mentions that the system is checking for "borrowed blocks" (small writing in the top right corner).
Are you using the charger and cable that came with the phone?
Are you using an unauthorized third party charger? -
My iphone 5 will not turn on after i switched it off.
my iphone 5 will not turn on after i switched it off. i have tried resetting and putting it into recovery mode but it will not respond to anything. i have also left it on charge for 24 hours and tried again but no response, help!
First try a Reset ( No Data will be Lost )
Press and hold the Sleep/Wake button and the Home button at the same time for at least Ten seconds... (But can take Longer)... until the Apple logo appears. Release the Buttons
If no joy... Try a Restore...
1: Connect the device to Your computer and open iTunes.
2: If the device appears in iTunes, select and click Restore on the Summary pane.
3: If the device doesn't appear in iTunes, try using the Steps in this article to force the device into Recovery Mode.
From Here
http://support.apple.com/kb/TS3281
Make sure you have the Latest Version of iTunes (v11) Installed on your computer
iTunes free download from www.itunes.com/download
Note on Recovery Mode.
You may need to try this More than Once... Be sure to Follow ALL the Steps...
Once you have Recovered your Device...
Re-Sync your Content or Restore from the most Recent Backup...
Restore from Backup > http://support.apple.com/kb/ht1766 -
My iPhone 4 will not turn on and is just displaying the itunes symbol not the apple symbol. How do I fix it? My phone died and I went to plug it in and it just displayed the itunes logo. It will not turn on at all. I plugged it into my computer in an attempt to connect to itunes with hoped of it turning on, yet nothing popped up as if it wasn't registering. Please help!
http://support.apple.com/kb/HT1808
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My iphone 4s will not sync with my mac(10.4.11),itunes(9.2.1), but will sync with iphoto,
my Iphone 4s will not sync with my mac(10.4.11) itunes (9.2.1) but will open iphoto and download photos.
Printed right on the box:
Syncing with iTunes on a Mac or PC requires:
Mac: OS X v10.5.8 or later
PC: Windows 7; Windows Vista; or Windows XP Home or Professional with Service Pack 3 or later
iTunes 10.5 or later (free download from
You will have to updare to at least Leopard if you want to use your phone with your computer. -
HT1414 my iphone 4 will not register on my computer i have uninstalled itunes many times
my iphone 4 will not register on my computer i have uninstalled itunes a few time to see if it would fix the problem it did not
Hi vern1971,
Welcome to the Support Communities!
The article below may be able to help you with this. You may need to uninstall iTunes and all of its components to resolve this issue:
iOS: Device not recognized in iTunes for Windows
http://support.apple.com/kb/TS1538
Cheers,
- Judy -
Trying to download latest operating system update for iPhone 4. Received error 2001 and now iPhone will not respond. Can anybody suggest a fix?
tried restoring?
-
My iPhone 4S is not responding. It is on but my alarms won't go off, I cannot access my settings, wifi is not being detected but it says there is no intent connection when it's on 3G. It also will not turn off and cannot be reset. I also cannot send SMS or iMessages. I've been charging my phone for 15 mins and it still reads 89%. I cannot even access Siri.
I bought it 2 weeks ago, the week after Christmas, and oddly enough just purchased the apple care plan last night. This morning I've been experiencing problems for the first time.
Any suggestions?Have you tried basics from the manual?
Restart, reset, restore.
iPhone User Guide (For iOS 5.0 Software) -
My iPhone 5c will not deactivate iCloud or iTunes. It is my personal account and I have the password but it keeps telling me to retry. I've checked my passwords on other devices and they all work on those. I've done a hard restart and have tried to restore it from my computer. Nothing works. Any help will be appreciated.
ThanksCould you give us more into - like, "will not back up", in what way? Do you get an error message? Does the device freeze up?
Is the slow feature only when you are trying to back up, or is it always slow? -
Iphone 4 will not respond completely off
My iphone 4 will not turn on , tried home and lock buttons, will not turn on connected to pc, battery was full when phone died. what can i do?
I took it to the store and they gave me a new phone but said the phone was defective.
I have iTunes but says the iPhone is in recovery mode and if I proceed it will restore and ERASE all data.
There are 300 photos that my wife would like to preserve.
I tried getting the phone in DFU mode to no avail.
I can however see the apple logo and the connect to iTunes logo but it will not go beyond that point.
Thank you for your quick response. -
Mac will not respond to pressing on button
Hi, I installed a new HD in a MacBook Pro 17inch 2007 and the mac booted fine. I tightened the screws and now the Mac will not respond to the power button.
I've re-opened the mac and the fan just moves slightly when I press the powewr button and thats it.
I have reset the SMC but this has not helped.
Has anyone else experienced this?Try reset iPad
Hold down the Sleep/Wake button and the Home button at the same time for at least ten seconds, until the Apple logo appears
Note: Data will not be affected. -
My iphone wil not turn on. It wil only flash the start-up screen. I tried to restore it using itunes, but it said it was unable to restore.
Hello there, kmfoster1.
The following Knowledge Base article offers up some great steps for troubleshooting your issue:
iPhone: Hardware troubleshooting
http://support.apple.com/kb/ts2802
Particularly:
Will not turn on, will not turn on unless connected to power, or unexpected power off
Verify that the Sleep/Wake button functions. If it does not function, inspect it for signs of damage. If the button is damaged or is not functioning when pressed, seek service.
Check if a Liquid Contact Indicator (LCI) is activated or there are signs of corrosion. Learn about LCIsand corrosion.
Connect the iPhone to the iPhone's USB power adapter and let it charge for at least ten minutes.
After at least 30 minutes, if:
The home screen appears: The iPhone should be working. Update to the latest version of iOS if necessary. Continue charging it until it is completely charged and you see this battery icon in the upper-right corner of the screen . Then unplug the phone from power. If it immediately turns off, seek service.
The low-battery image appears, even after the phone has charged for at least 20 minutes: See "iPhone displays the low-battery image and is unresponsive" symptom in this article.
Something other than the Home screen or Low Battery image appears, continue with this article for further troubleshooting steps.
If the iPhone did not turn on, reset it while connected to the iPhone USB power adapter.
If the display turns on, go to step 4.
If the display remains black, go to next step.
Connect the iPhone to a computer and open iTunes. If iTunes recognizes the iPhone and indicates that it is in recovery mode, attempt to restore the iPhone. If the iPhone doesn't appear in iTunes or if you have difficulties in restoring the iPhone, see this article for further assistance.
If restoring the iPhone resolved the issue, go to step 4. If restoring the iPhone did not solve the issue, seek service.
If the issue persists, and you are unable to restore your phone, this article provides
If you can't update or restore your iOS device
http://support.apple.com/kb/ht1808
Thanks for reaching out to Apple Support Communities.
Cheers,
Pedro.
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