IPhone 4 hangs up and screen gets blue

My 6 month old iphone 4 always hangs up or the screen gets blue after using a few minutes. It can only restarting by holding power and home button for 10 seconds. Also the speaker doesn't work.... Thaere is no jailbreak on it, it has never been wet and never falling down or something else..... what to do ?

Basic troubleshooting steps outlined in the User Guide are restart, reset, restore from backup, restore as new device.  Try these in sequential order.

Similar Messages

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    My husband and I share an Itunes account so use the same email address and password.  Our iphones are now connected and we get each other's messages and share each other's contacts.  How can we stop this happening?

    A couple of different approached:
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    My iphone 4 randmonly started going into recoveery mode when i was trying to download ios 7.1, and now the apple logo will come one and then fade to black and continue this process. My iphone wont restore either and will get the 3194 error message.Help please!

    Hello chindeepchow,
    Thank you for using Apple Support Communities.
    For more information, take a look at:
    Resolve specific iTunes update and restore errors
    http://support.apple.com/kb/ts3694#3000
    Resolve communication issues
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  • I just updated my iphone to IOS 7 and cannot get my imessage to work, it keeps saying "waiting for activation" nothing i have read online has helped me try to fix the problem. why is it doing this and how can i fix it?

    I just updated my iphone to IOS 7 and cannot get my imessage to work, it keeps saying "waiting for activation" nothing i have read online has helped me try to fix the problem. why is it doing this and how can i fix it?

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    will apple replace my ipad if i dropped it and screen gets black light, will apple replace my ipad if i dropped it and screen gets black light?

    Not unless you've got accidental damage cover on it with Apple and I don't think that's even covered with Applecare - if you have that then check with them directly.
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  • HT3191 my iphone is not starting and neither getting charged, can i know how can i get my contacts and photograph

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    Birdman01 wrote:
    My iphone has gone into restore mode .... How to i get back into the phone and not lose my datea
    It is all too late...
    Once you have Recovered your Device...
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    Restore from Backup  >  http://support.apple.com/kb/ht1766

  • Updated to snow leopard and now get blue screen

    Hi there,
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    See if you can find a solution here:
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    Ciao.

  • Spilt milk on iphone and now its turning off and screen is blue, help

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    Seek repair on the device. Be prepared to pay the out of warranty service fee unless you had applecare+ coverage on it.

  • Screen Gets Blue After Switching To Another Account

    Is it me or has anyone else experienced this when you switch to another account the screen sometimes goes blue
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    And second is there a way to resolve it
    Thank you

    I'm getting this issue occasionally as well.
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  • IMAC 20" intel - System freezes and screen goes blue - why??

    this just started yesterday - I did not add any programs or update any software recently. I have since added Norton and scanned for viruses.
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    intel IMAC 20" Mac OS X (10.4.8)
    intel IMAC 20"   Mac OS X (10.4.8)  

    wrong forum - you should post here:
    http://discussions.apple.com/forum.jspa?forumID=1110
    max

  • HT201442 iphone 4 went update and screen blank except for itunes logo and plug icon cant do anything else,tried to update with itunes error 3194 any sugestions

    iphone 4 itunes logo and plug on screen ,phone is frozen of somesort any help

    Read: http://support.apple.com/kb/ts4451

  • HT2188 my iPhone is turned off and not getting power on despite charging for hours. How can I fix it? or do I need to send it to apple store? I am from Mankato, MN

    My Iphone 4s is shut down and not getting power on. Do I have the battery problem ? how can I fix it when my phone is not getting on and how can I contact to the apple ? I need to send it or fix it by myself within a limited time. I am from Mankato, MN.
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    Reset, hold both home and power buttons until the iPhone begins to start, usually takes about 10 seconds. If still nothing, connect to Wall Charger and Reset, this can sometimes take about 20 seconds of hold both buttons while on charger.

  • Try to plug my iPhone into my computer and I get a blue screen

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    acarstensen,   Help has arrived! Let's take a closer look to see what's going on. Does your device have any physical/liquid damage? Did this issue begin after a recent software update or app download?   EfrainM_VZW Follow us on Twitter @VZWSupport If my response answered your question please click the "Correct Answer" button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

  • Help!!  iPhone 4 Voice Control and screen lock

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    I tried the reset and it did not work.  What happens is I will go to an app.  (Like now I am in the text messaging app).  I am stuck here.  I can reply, create a message, and maneuver through the texting screens, but I am stuck in text messaging until I turn it off... Then, when I restart and go to any other app, I get the same thing.
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