Iphone 4 has no alert sound

Help? My iPhone 4 SUDDENLY has no sound I can go into settings & choose sounds...the preview sounds work. When I get an incoming call or text, there's NO SOUND! I have sound if I play a video on youtube, play a game, etc. there are just no alert sounds. I'm EXTREMELY frustrated & this was just a sudden, random problem...I didn't update anything.I made NO CHANGES whatsoever...just STOPPED! HELP PLEASE???

Hello Clovers4Danni
If you are having issues with sound on your iPhone, check out the Acoustic-speaker/microphone/receiver and go over the troubleshooting for the speaker and receiver to isolate and resolve it. If you are unable to resolve the issue, then you may need to contact Apple for further assistance and the link is in the article to get you there.
iPhone: Hardware troubleshooting
http://support.apple.com/kb/TS2802
Regards,
-Norm G.

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