IPhone 4 home and lock button stopped working
I have an iPhone 4 and my home and lock button stopped working today randomly at the same time. I have had assistive touch set up for a while but that also won't work. Is there anything I can do to fix this?
I only got it Febuary/March this year.
Similar Messages
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IPhone home and lock buttons not working at all?
I got my iPhone 4 in October 2010. Since then I have accidentally dropped it on the floor and the back cracked, and in April 2011 I accidentally dropped it in a tub of paint. A bit silly, I know, but I managed to get all of the paint off quite easily and it was fine. However, at the end of last year, the home button started to malfunction and get stuck and just generally not work. In the past few weeks I've noticed I get trouble with it at least once a day and have to sit and press it until it works. Then, today, just out of nowhere, the lock/power button at the top of my phone just stopped working, it's stuck. I don't really have a way to wake my phone now unless I press the home button until it works, and I can't lock it anymore. I don't know whether it would be anything to do with the paint, considering it happened a year ago. Is there anything I can do to get it working again or do I need to take it to Apple?
Thank you very much.Ok this Might work
1- Try rubbing your home button with alchohol ( or perfume ) in a circular motion for about 20 seconds
2 - do the same to ur power button ( from left to right and repeat ) for about the same duration
3- press and hold both your power and home button at the same time ..
... If this doesnt work try it one more time
If it doesnt respond after the second time i'm afraid u'll have to take it to an apple care center :(
Wish u luck -
After I updated my ipod with the iOS 4.3, the volume and lock buttons stopped working.
This has happened before and it'sprobably one of the most annoying problems ever.
The lock button tends to stop working but then works again only when it wants to, but the volume buttons dont work at all.
When the locked button worked again I turned it off and turned it on again, but it didnt fix the problem.
I've pretty much tried everything that I've read and nothing seems to work.
So now, I don't know what to do.
Should I take it to a random apple store or to where I bought it from?
It seems that it's happening to almost everyone, so at least I'm not the only one and maybe someone can help me outIf you have restored in iTunes on a computer and the problem remains then it's a hardware fault and it needs to be repaired. When you update the iOS version on an iOS device it checks the hardware components, this is when it'll detect un-diagnosed hardware faults and the components will stop working... even if they were working previously
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the whole back side of my phone is cracked but i don't know how i never drop my phone and i always have a case on it. but now i can't use my lock button and i really don't like assistive touch. will apple be able to replace my phone even if the back side of the phone is cracked?
If the damage is not user inflicted, Apple will replace it.
Frankly the only way to know for sure is to take it to Apple and ask them. -
IPod home and lock button not working and tried assesive touch
All of a sudden I clicked my home button and nothing happened so I tried again and nothing happened, then I pressed the lock button and nothing happened either. Yet it was still letting me touch the screen. I've tried assesive touch or whatever it's called but that won't let me do anything either! Help! Bit please don't tell me to get it repaired.
Try:
- iOS: Not responding or does not turn on
- Also try using this program to place the iPod in recovery mode
RecBoot: Easy Way to Put iPhone into Recovery Mode
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- Try on another computer
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar -
Please help
Well have you tried holding down on both buttons until the Apple Logo appears on the screen again? Hold both buttons down for about 10 seconds or so and when the Apple logo appears on the screen again, let go of the buttons.
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My iphone 4 wont turn on after hours of charging, normally i would press the lock button and home button together but my lock button stopped working afue weeks ago. Help!
Hello Kimbo1991,
It sounds like your phone is not successfully booting even though you have reset the device. I would next recommend attempting a backup and restore to iTunes with this article:
iOS: Back up and restore your iOS device with iCloud or iTunes
http://support.apple.com/kb/ht1766
If you are unable to restore with iTunes I would next put the device into recovery mode, and attempt the restore again:
If you can't update or restore your iOS device
http://support.apple.com/kb/ht1808
Thank you for using Apple Support Communities.
Regards,
Sterling -
my iphone 4s screen has just turned black but it is still vibrating. I was reading other messages similar and it says to resart phone but holding the home and lock button. However my lock button doesnt work what should i do?
Is it the Home button that doesn't work, or the Power (Sleep/Wake) button? If the Power button works, you can switch it off. Not sure how you have been able to do anything without the Home button working?
Cheers,
GB -
lock button stopped working,is it warranty case?in Apple will change my iPhone or will be repaired? Sorry for my English
Nobody here can possible speak for Apple whether it is a warranty failure or not. You need to take it into an Apple store or send it to Apple and have them evaluate it. If they decide it is a warranty failure and you are still within your warranty period, then yes, it will be replaced with a factory refurbished unit for free.
If it is determined to be due to something you have done, then the warranty does not apply and you would have to pay the out of warranty replacement fee. -
Hi I have an iPhone 4 and suddenly it stopped working. Could here notifications and nothing on the diisplay. Wake up button on top is not working. so unable to restart the phone. Wanted to try restore from iTunes but Find my iPhone (iCloud) is on. How to recover or restart my Phone
Follow these steps to log into your iCloud account on your computer and deactivate "Find my iPhone" on your device:
Remove an iOS device or Mac on which you can’t turn off Find My iPhone
If you can’t turn off Find My iPhone on the device, turn off the device so it goes offline, then remove it from Find My iPhone on iCloud.com.
Note: You can also remove your iOS device by first erasing it—just follow the instructions below for removing an iOS device you don’t have. You can later restore the device from an iCloud or iTunes backup.
Turn off the device you want to remove.
Sign in to icloud.com/#find on another computer with your Apple ID (the one you use with iCloud). If you’re using another iCloud app, click the app’s name at the top of the iCloud.com window, then click Find My iPhone.
Click All Devices, select the offline device, then click Remove from Account. If you don’t see Remove from Account, click All Devices again, then click the Delete button next to the device. If the device comes online again, it will reappear in Find My iPhone. If your device reappears, turn off Find My iPhone on the device (follow the instructions above for removing a device by turning off Find My iPhone), or if it’s an iOS device and you no longer have it, follow the instructions below for removing an iOS device you no longer have.
Remove an iOS device you no longer have
If you no longer have the iOS device because you gave it away or sold it, you need to remotely erase it before you can remove it.
Sign in to icloud.com/#find with your Apple ID (the one you use with iCloud). If you’re using another iCloud app, click the app’s name at the top of the iCloud.com window, then click Find My iPhone.
Click All Devices, then select the device.
Click Erase [device], then enter your Apple ID password. Because the device isn’t lost, don’t enter a phone number or message.
Note: If you’re trying to erase a family member’s device, that person will need to enter his or her Apple ID password on this device. If the device is offline, the remote erase begins the next time it’s online. You’ll receive an email when the device is erased.
When the device is erased, click Remove from Account.All your content is erased, and someone else can now activate the device.
copied from: iCloud: Remove your device from Find My iPhone -
My iPhone 5 keeps freezing when I connect to wifi, not just freeze the wifi, but freezes the whole phone and have to hold home and lock button. Locks up completely and instantly when I turn on wifi and connect. Solutions?
1. If you are really on iOS 7.1, you may wish to try upgrading to 8.1.2 which is the latest (basing this on your signature).
2. If updating the phone doesn't help, is this only when you connect to a specific wifi network? Or all wifi networks (including public with no password)? If it is ALL wifi networks, you may have a hardware problem. Genius bar would be the next step.
Make a Genius Bar Reservation (or cancel an existing reservation)
http://www.apple.com/retail/geniusbar/
Sign in using your Apple ID -
I have reset my iphone 5c and now it has the apple logo on the screen. Nothing is happening, apart from the screen going off for a few seconds, only to go back to black screen and white apple log. I have tried holding home and lock buttons for 10 seconds, but to no avail. I did a reset on settings as the IOS 8 was just slowing down my phone horrendously. How do i sort this please ?
Hi MartinH78,
If your iPhone isn't responding or won't start up past the Apple logo, you may find the troubleshooting steps outlined in the following article helpful:
iOS: Not responding or does not turn on
Regards,
- Brenden -
i have the iphone 3gs and ive dropped it a few times. when i press the home and lock button, it will not turn on, but when i plug it in, it says in big font IOS 6 and when i slide it open it says connect to itunes or emergency call. it wont turn on when i plug it in to my pc. tips?
roush12345 wrote:
i ... it wont turn on when i plug it in to my pc.
Place the Device into Recovery mode... All data / Content will be Erased.
http://support.apple.com/kb/HT1808
Note on Recovery Mode.
You may need to try this More than Once...
Be sure to Follow ALL the Steps...
Once you have Recovered your Device...
Re-Sync your Content or Restore from the most recent Backup...
Restore from Backup
http://support.apple.com/kb/ht1766
But... if the Device has been Modified... this will Not necessarily work -
hello my ipod touch 4th generation will not cut on or charge. i have tried the holding the home and lock button and still won'ty work. i don't know what to do. can you help me please
Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order. -
My IPod 5 shut down and wont turn back on. people say to hold down home and lock button but my home button doesn't work. what do I do?
Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- Try another cable
- Try on another computer
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar
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