IPhone 4 - I cant hear or be heard on phone calls

I cant hear or be heard on phone calls. I have done a soft reset and a full reset without resolution. Everything else works. It is not a phone network issue either. Does anyone have a fix?

Hello Paul,
Thank you for the details of the issue you are experiencing with your iPhone.  It certainly is impossible to make and receive calls if you can't be heard and cannot hear the other person.  You have taken some really good troubleshooting steps already.
I found a couple of articles with a few additional steps for the issue you described (you can skip the steps you have already taken):
iPhone: Receiver and call audio quality issues
http://support.apple.com/kb/ts5196
iPhone: Microphone issues
http://support.apple.com/kb/ts5183
Thank you for using Apple Support Communities.
Best,
Sheila M.

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