IPhone 4 - I sound muffled / quiet to other person in FaceTime

Hi all,
I know this has been asked before, but the previous posts seem about a year old so I thought if I'd see if there's any progress.
Basically, I use my iPhone 4 to FaceTime my parents sometimes, when I'm not using my MacBook, but what they've told me is that I sound quiet / muffled on their end. We've both tried turning our volumes up and making sure nothing is clogged up with pocket lint, and obviously making sure we don't have our hands over any mics / speakers, but still I sound muffled at their end. I can hear them just fine and there is no problem when talking on the phone normally (a phonecall, not FaceTime).
I've seen people have just had their phones replaced in previous posts. Is this still an issue now or has there been a development since?
Thanks in advance!

When I hold my iPhone 5S in my left hand to my left ear the sound is muffled. I remember Steve Jobs saying you're holding it wrong. Although this had nothing to do with the problem we're having now it got me to thinking. I looked at my hand holding the iPhone my thumb was on the left edge with my to two Center fingers on the right edge. My index finger was up close to the noise canceling mic on the back of the phone and my palm was down by the regular mic. I could see as I talked the voice could hit my palm travel up my hand to my index finger which was close to the microphone on the back.
I called my wife on the house phone using my iPhone 5S. She said that my voice was muffled. I took my index finger away from the microphone and moved it next to my two Center fingers on the right side of the phone. This moved my palm away from the microphone at the bottom. I did this while she stayed on the line. She said that now she could hear me clearly. I then moved my index finger to completely cover the back microphone. Once again she said that the sound was still good. I then moved my index finger a small amount away from the microphone and she said that my voice was muffled again.
I believe that the way I was holding my hand acted as a megaphone to the noise canceling microphone in the back. The noise canceling microphone thought my voice was noise and was suppressing it.
I work in a noisy environment, so I like the idea of the noise canceling microphone. Going to the settings and turning off the noise canceling microphone or putting a small piece of tape over the microphone is really not a good option for me.
For now I will use this new way of holding the phone until Apple can fix this issue.

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IPhone 4 - I sound muffled / quiet to other person in FaceTime

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