IPhone 4 in Recovery Mode--will I get my photos&videos back when I restore?
Last night, after syncing my iPhone 4, I attempted to download and install the latest iPhone software. It downloaded (after 3 hours which was crazy especially since download and successful installation took less than an hour with my husband's iPhone 3GS) and started to install. However, the installation failed and now a popup says "iTunes has detected an iPhone in recovery mode. You must restore this iPhone before it can be used in iTunes." My phone shows an illustration indicating that I should plug it into iTunes.
My number one concern is whether or not I will be able to recover my photos. I have many photos and videos of my 6-month-old daughter on my phone that I do not want to lose. I did attempt to start a restore but cancelled when it said that I would lose all of my media. It said I would have the option of restoring my contacts, calendars, text messages, and other settings. It doesn't say anything about my photos and videos. Will I be able to restore my photos and videos??
Thank you!
MrsKinsey
You will only get them back if you synced before you started the download/install, therefore creating a backup (or mirror image) of your phone. If you didn't, chances are photos/videos and anything else you may have downloaded will be gone.
Make sure you always transfer ALL photos whenever you connect your phone, this way you know you still have them and can sync them back to your phone to enjoy wherever you are.
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If you restore from backup.
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Perhaps the information in this Apple support article will help:
http://support.apple.com/kb/TS3694#error3004
Regards. -
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You have to restore the iPod, no ifs, ands, or buts...
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If you have a good backup you can restore that and you're good to go.
If you don't have a good backup, then you end up with a "clean" iPod.... -
After I downloaded iOS7 and my iPhone turned off I keep getting this message "iTunes has detected an iPhone in recovery mode. You must restore this iPhone before it can be used with iTunes." I dont wanna lose some stuff from my iPhone.
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To fix this, connect to iTunes and restore to Factory. Hopefully your iPad will be working again and you can restore your iCloud backup during Setup. -
I have an iphone 4 nearly 2 yrs old. It has worked perfectly for that time. On Friday last (whilst away on holiday) I took the phone out of my pocket & it was lifeless. I tried switching it on, no joy, I tried the power/home button reset no joy. I plugged it into a mains charger & it came on but had a banner across the screen saying "verification required". I removed the charger & decided I would try again when I got home so I could connect to my PC & iTunes.
At home I went through the whole above process again but when I plugged it into the mains again it just had the Apple logo going on/off repeatedly. I plugged the phone into my PC & the apple logo appeared followed by the "connect to iTunes". In iTunes I get the banner "iTunes has detected an iPhone in recovery mode. You must restore this iPhone before it can be used with iTunes". So I click on "OK" the "Restore" then a banner asking if I'm sure I want to restopre the iPhone appears, press "Restore & Update". iTunes starts to remove the software, veryfies it with Apple & then another flag "The iPhone could not be restored. An unknown error occurred (21) which appears to be a security issue.
I thought the above problem was something to do with O2 because I picked up my new iPhone 4S last Tuesday but was unable to set it up until I got back from my holiday, O2 say it isn't anything they've done.
My question is has it happened to anyone & can anybody offer a solution, is it a hardware or software issue?Please see the two articles below:
http://support.apple.com/kb/TS3694
http://support.apple.com/kb/TS3125 -
I updated my iphone 5 to ios 6.something (something about the speakers) to get rid of a notification and it went into recovery mode!!! My photos are not backed up or on icloud. i havent restored yet because i cannot lose my photos/videos, etc. but tinyumbrella wont work to exit recovery mode. HELP! please:(
i tried tinyumbrella (and another similar software) to exit recovery but it only remains on the apple logo stuck there. please is there anything else i can do? i've contacted apple and they have told me the only choice i have is to restore and lose all my data.
my iphone isn't jailbroken and i've updated before without this problem so i'm not sure what has happened. is there anyyy hope please ???First I would try to hold down the power and the home button for about 15sec, but at least as long as the iPhone restarts, if it is still stuck or still in recovery mode then I can suggest you the tool "Wondershare Dr. Fone for iOS", it is both a Windows and Mac tool and I just used it today to get my iPad out of the Recovery mode.
Tell me if any of these options worked for you. -
when i upgraded my iphone to the new update My iphone 5 screen went completely black and has been like it for 2 days. I have tried holding home and lock,I have tried holding lock and the volume, and I have tried holding just the volume, it still just stays black.
When i plugged it into my Mac the apple logo comes up on the iphone screen. and then on the computer it says itunes has detected an iphone in recovery mode. you must restore this iphone before it can be used with itunes. (as in the below pictures)
when i click ok to restore it just says waiting for iphone (as in the other photo below). i left it in for 20minutes and still said the same thing.
after that i tried unplugging the iphone and it just went back to being a black screen again if anyone has any idea please please help me, thank you.I searched the iPod Touch forum for "iphone in recovery mode" and it appears there are two possible solutions:
- Place the iPod in DFU mode and then restore it>
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- Use this program to get it out of recovery mode:
RecBoot: Easy Way to Put iPhone into Recovery Mode | Jaxov -
my iphone is on recovery mode and i can´t turn on it, when i try to recover it from itunes i get: unknown error (36), i´ve tried to do lot of things but i can´t solve my problem. please help!!
Hi, i had the same problem. Try to find the file "apple" or "itunes" don't know it anymore exactly. Ahm well you need to delet any information or just plug in your iphone into an other computer. important is that your iphone never has been pluged in this computer before. This was what i did, and it worked!
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i need to get my iphone into recovery mode with a broken home button and is disabled, my exgirlfriend has the laptop i synced it with, what should i do??
i have the same probelm did u get it solved if yess how ?
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i was downloading the latest software upgrade when the message "Itunes has detected an Iphone in recovery mode. You must restore this phone before it can be used with Itunes" came up. My option of I phone recovery mode says that it will restore the Iphone to factory mode losing all information.
is there anything I can do to prevent this?If the iPhone is in recovery mode, all data is already lost.
Restore it. -
HT4623 help. i am getting the message iphone in recovery mode. must restore.
it also says itunes has detected an iphone in recovery mode. you must restore this iphone before it can be used with iphones.
i cannot even get my phone to turn on at all.
help!!!Once the Device is asking to be Restored with iTunes... it is too late to save anything...
See Here > http://support.apple.com/kb/HT1808
Note on Recovery Mode.
You may need to try this More than Once...
Be sure to Follow ALL the Steps..
Once you have Recovered your Device...
Re-Sync your Content or Restore from the most recent Backup...
Restore from Backup
http://support.apple.com/kb/ht1766 -
How to get my pictures while iphones in recovery mode.
just tried updating, got an error, and now my 4s is stuck in recovery mode. the only option i see is to do a restore, but i havent backed up my pictures and i really dont want to lose them. is there any way to get them off of my phone before i restore it? or is there a way to get my phone out of recovery mode? thank you.
I did find this but I am not sure if it will work http://answers.yahoo.com/question/index?qid=20130308222111AAIxMFi
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My iPhone 5s is stuck in recovery mode and won't turn on, I've tried to restore and update it to iTunes and its finding my phone, but saying an error has occurred and won't work, the software is up to date, it just automatically switched itself off and when I try to turn it on, it shows the White background with the apple logo asif it's going to turn itself on but then switches off after a couple of seconds, what can I do? ive already taken it to a shop and he's looked at it, but said he can't fix it, thanks.
Visit an Authorized Apple Service Provider or Apple Store to get it checked. If they can't fix this, you'll have to pay the Out-Of-Warranty-Service fee to get a new replacement for a reduced price:
Out-of-warranty repair service
If your repair isn’t covered by Apple’s One Year Limited Warranty, AppleCare+, or AppleCare Protection Plan, your iPhone might be eligible for out-of-warranty service. For example, liquid damage isn’t covered by warranty but might be eligible for out-of-warranty service. Some damage isn’t eligible at all, for example if your device has been broken into multiple pieces. See Apple’s Repair Terms and Conditions for complete details.
Read Apple’s Repair Terms and Conditions
Model
Out-of-warranty service fee
Battery service*
iPhone 6 Plus
$329
$79
*available only if battery
fails Apple’s diagnostic test
iPhone 6
$299
iPhone 5s, iPhone 5c, iPhone 5
$269
iPhone 4s
$199
iPhone 4, iPhone 3GS, iPhone 3G,
Original iPhone
$149
Plus a $6.95 shipping fee, if required. Fees are in USD and exclude local tax. Pricing is for service through Apple. The final service fee we charge will be determined during testing and may be less than the service fee listed above. Pricing and terms vary for service through an Apple Authorized Service Provider.
copied from Service Answer Center - iPhone
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