IPhone 4 - iOS 5 upgrade - LOST ALL CONTACT DETAILS

I upgraded to iOS 5 and now I can't get to any of my contact details.
What I have -
The list of my contacts is displayed under the contacts option, but when I touch any contact name it takes me back to the home screen. Can't make any phone calls. But I can receive phone calls and the caller-id displays the correct name too. So my guess is the information is there somewhere, I just can't seem to find it or use it.
What I have tried so far -
1) Resynced contacts from the Info tab in iTunes. I get the following error msg - "iTunes couldnot sync contacts to the "iPhone" because contacts are being synced over-the-air
2) turned off sync over wi-fi from iTUnes. Tried syncing again. Same error message as above.
3) Tried going to "Mail, Contacts, Calendars" under settings, it takes me back to home screen. It displays the "Mail, Contacts, Calendars" details screen for about half a second and takes me back to home screen.
4) Went to iCloud under settings and tried to turn off teh "Contacts" from there. It simplays doesn't turn off. I can turn off everything else listed under there, but contacts. No matter what I do, it stays on.
5) Signed into iCloud.com with my account. The contacts info there has only one contact listed (mine).
6) Tried to edit contact details from one of my recent text messages. Doesn't work. Takes me backto home screen.
Does anyone have any ideas about how to fix this. At this point I can't even use the main function a phone should be performing, i.e. make calls from my stored contacts.

I had the same problem. Time Machine proved invaluable here. I opened up Address Book, selected "All Contacts", started up TIme Machine via Spotlight, and scrolled back to the day before I ran the 4.2.1 updater. Bada bing, all contacts restored to the address book! Simply did an iPhone sync after that and all was well again.
Still, nasty bug Apple. :-|

Similar Messages

HT201269 one fine day, my i phone just hangup lost all contact detail. The screen only show a picture depicting cable connection to iTune. I have tried to restore iphone to factory setting but not working . May i know how to proceed to recover lost conta

one fine day yesterday, my i phone just hangup lost all contact detail. The screen only show a picture depicting cable connection to iTune. I have tried to restore iphone to factory setting but not working . May i know how to proceed to recover lost contacts.

I have taken it back to the Apple store genius bar, but they say they don't see anything wrong. Well unless you use it all day and experience the problems when they happen, you wont see anything wrong. But there are lots wrong with it. But this would be the same store as I purchased the phone. And they backed up my old Iphone 4, but were not able to get anything to load back onto my new phone. So, I lost pretty much everything. But over time, some of my contacts have started showing up, although i am still missing over 800 of them.

HT201210 after updating my my Iphone 4 I lost all contacts - anyone else - how to resolve?

after updating my my Iphone 4 I lost all contacts - anyone else - how to resolve?

If updating to iOS 7 caused your contacts to disappear, please call your AppleCare number and tell the advisor your issue. He should have you escalated to a senior advisor in which they can further assist you as far as trying to get your contacts back to you.
Source: I am an AppleCare advisor.

When unlocked iphone 4 i lost all contacts and pictures how to get it back

when unlocked iphone 4 i lost all contacts and pictures how to get it back?

Please define "unlocked iphone 4". It is not clear what, exactly, you did or how it would have affected anything.

Updated 2.2 Iphone Software and lost all contact information! HELP!!

I have the old 8G Iphone and updated the new 2.2 Iphone software and lost all my contact information,video, pics,etc. I tried to hit restore and it did not bring anything back. Does Itunes save info as a back up? HELP!!
Anthony

In regards to contact info, the iPhone is designed to be synced with a supported application on your computer.
With XP, this can be with Outlook 2003 or 2007, or with the address book used by Outlook Express, which I believe is named Windows Contacts.
Photos captured by your iPhone should be imported by your computer, as with any other digital camera.
Music and video transferred to your iPhone should remain in your iTunes library on your computer, and the same for photos that were transferred to your iPhone from your computer.
iTunes creates and maintains a backup of your iPhone, which is updated if needed as the very first step during the sync process - if any of the data included with your iPhone's backup has changed since the last sync.
The backup stores data such as most iPhone settings, email account settings, SMS messages, notes created with the Notes application, recent calls, call favorites, contact info, and photos that were captured by your iPhone, but it isn't a good idea to depend on your iPhone's backup only for the last two. As already provided, contact info is designed to be synced with a supported application on your computer, and photos captured by your iPhone should be imported by your computer - as with any other digital camera.
You updated to 2.2 from which firmware version, and did you sync your iPhone with iTunes immediately before installing firmware update 2.2 to update your iPhone's backup if needed?
You can try restoring your iPhone with iTunes from your iPhone's backup. This will completely erase your iPhone followed by re-installing the current firmware version, which is 2.2. After 2.2 is re-installed, you will be prompted to restore your iPhone from your iPhone's backup, which is the default selection. After your iPhone is restored from your iPhone's backup, this must be followed by a sync with iTunes to re-transfer your selected iTunes content from your computer to your iPhone along with any photos transferred from your computer to your iPhone.
If your contact information and photos that were captured by your iPhone are not restored from your iPhone's backup and you didn't sync contact information with a supported application on your computer and you didn't import the photos that were captured by your iPhone, this data will be lost.

I restored my iphone and l lost all contacts

My "other" space was taking up all the room on my phone, so I restored to original settings. Now all of my contacts are gone. I thought I was going to be able to access them again. Any suggestions! Thanks!

Contacts are meant to "live" on your computer in an application like Outlook or in the cloud (iCloud, Google). Your phone is merely a device to allow your contacts to be carried with you portably.
Have you not been using your phone as intended? Do your contacts not live in the cloud or on the computer? If the answer is no, then they're gone.

Updated to iOS 5.1.1 and lost all contacts, messages, and photos specific to this iPhone. Is there anything to retrieve the lost info?

Updated software to iOS 5.1.1 and lost all contacts, messages, and photos specific to this iPhone. Is there any way to retrieve the lost info?

if you don't have a backup on iclouds or itunes that you can restore to, then all is gone. http://support.apple.com/kb/HT1766

I see there is another ios update. I have an iPhone 4S. The last time I updated the ios I lost all my contacts, as I had not been using the iCloud as a backup. I am now apprehensive about the latest update. How can I determine if contacts are backed up?

I see there is another ios update. I have an iPhone 4S. The last time I updated the ios I lost all my contacts, as I had not been using the iCloud as a backup. I am now apprehensive about the latest update. How can I determine if contacts are backed up?

You should never lose contacts under any circumstances.
Although contacts are included with the iPhone's backup, contacts are designed to be synced with a supported address book app on your computer where such important data should be available with or without an iPhone or any cell phone. Not a good idea to depend on a cell phone for such important data which can be lost or stolen or damaged beyond repair.
In addition, there are a number of free email accounts that support syncing contacts over the air including an iCloud account, Gmail, Yahoo, and Hotmail.
If you are not syncing contacts over the air with an iCloud account and not backing up your iPhone wirelessly with your iCloud account, your iPhone's backup is being updated by iTunes on your computer which is updated as the first step during the iTunes sync process.
With Windoze, contacts can be synced with Outlook 2003, 2007, or 2010 along with syncing calendar events, notes, and reminders, or with the address book app used by Outlook Express and by Windows Mail called Windows Contacts for syncing contacts only. With a Mac, contacts can be synced with the Address Book app. This is selected under the Info tab for your iPhone sync preferences with iTunes.
If the supported address book app on your computer is not used and has no contacts available, before the first sync for this data enter one contact in the supported address book app on your computer. This will provide a merge prompt with the first sync for this data, which you want to select.

IPhone 4S, upgraded to OS6, lost all contacts. Solution?

IPhone 4S, upgraded to OS6, lost all contacts. Solution?

I have the same problem but I have iPhone 3GS. All my other apps, Photos, Notes, Calendars, etc are there as it is BUT not my Contacts. I signed up to iClouds for the 1st time during the update to iOS6. I don't know how to download Contacts from iCloud (that too if it took a backup!)
Pls help!

Lost all contacts from iPhone, what to do?, Lost all contacts from iPhone, what to do?

Dear rep
I've lost all contacts from my iPhone I've backed it up but still no contacts. What can I do?

Are you using iCloud to sync Contacts to your iPhone? If not, do you have a backup on iTunes?
Could you try to explain the issue with more details please.

TS3682 I have just updated to i0S on my iphone and have lost all my Contacts- when I try and sync from my computer it says that my Contacts have been disabled - help!

I have just updated to i0S on my iphone and have lost all my Contacts- when I try and sync from my computer it says that my Contacts have been disabled - help!

Have you tried the usual cures such as resetting your phone or backing it up then restoring from the backup?

After upgrade my 3gs to ios 5 lost my contact

after upgrade my 3gs to ios 5 lost my contact

If you've been using your phone as recommended your contacts should still be on your computer (in Outlook or Address Book) or with a cloud service like Google or MobileMe. Just synch them back.

After upgrade I Lost all contacts

After upgrade I Lost all contacts, can't switch contact to text, can't edit text, who knows what else is wrong? Should I upgrade again or restore backup?

Contacts are meant to be synched with the contact manager app on your phone or with a cloud service. If you failed to use your phone as recommended, your contacts are very likely gone.

HT4623 i was updating my iphone 4 and lost all of my contacts, photo's, apps, etc. How do I restore this info?

i was updating my iphone 4 and lost all of my contacts, photo's, apps, etc. How do I restore this info?

From backups you made to iCloud and/or iTunes, and items you synced from iTunes originally.

Lost all contact info. All my Aps are there but all the data/progress is missing. When I plug my iphone into the usb fto synch up with my itunes on the computer a message comes up and says "enter the password to unlock your

Lost all contact info. All my Aps are there but all the data/progress is missing. When I plug my iphone into the usb fto synch up with my itunes on the computer a message comes up and says "enter the password to unlock your iphone backup file". This is very frustrating

I suggest trying the update again after an hour or two. Sometimes, the notice that an update is available comes an hour or two before the developers actually sends the revised app out to be downloaded.

IPhone 4 - iOS 5 upgrade - LOST ALL CONTACT DETAILS

Similar Messages

Maybe you are looking for