IPhone 4 IOS update on home wifi never successfully completes.

I've never been able to successfully update my iPhone 4 on my home network since I first purchased it a couple of years back. I've asked at the Genius Bar on previous occasions but was offered no solution, was merely explained that there might a wifi issue. When I try update my iPhone goes into update screen with apple logo on top and a completion bar at the bottom. The completion gets to about 75% complete then that's it it doesn't go any further. Then I'm left without a useful phone cannot make phone calls cannot look up contacts cannot call apple for support ! Then the only option is to go into apple store to update on their computers. I've had to do this several times since I first purchased the phone, and was left with well, many questions, the main one being why ? Why does the process complete on apple store wifi but not at home ?
Quite unhelpful that I've never been offered an answer, hence I've never upgraded my iPhone to a new one.
It's very inconvenient as the first time it happened I was left without my only form of contact, I didn't have any phone numbers, and didn't have the time to fiddle around with phone updates, I merely tried updating as I thought it was a simple quick process. Instead it turned out to be. Very time consuming. A it must be to read this account of my experiences with my first iPhone, so ill end it here !
Would be nice to finally be offered a solution. It certainly would be more convenient as I don't update my iPhone 4 at because I know from past experience ill be left without a phone.
BTW a interesting interesting thing happened the other day, I did a backup of my phone, and by chance went into the broadway apple store and she I later walked out notice my iPhone had lost all contacts and apps  and notes were not there it was like it got cleaned out!
It was ok before going into the apple store. Any ideas ?
Thanks guys

mt_100 wrote:
1. Can I remove this forced update download?
2. Can I stop it from downloading agian?
3. How do I clean my phone to recover space?
4. If I do clean my phone to recover space with itunes, or a restore will the IOS update I don't want be forced on me?
1. The only way to remove it is to install it.
2. No, because the only way to remove it is install.
3. The only way to recover the space is to install it.
4. If you restore, it will install the latest iOS, 7.0.4.

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