IPhone 4 iOS7 - No service problem

Hi Guys,
I'm from Portugal and I own an iPhone 4 for a few months now. Since like two weeks ago, I've been facing this issue where out of nowhere my iPhone goes down to only one bar of service, and a few seconds later it states "No Sevice" alternating between this and "Searching...". I'm in an area with strong signal from Vodafone. If I reset the iPhone, the service signal most of the times goes back to full bars (but sometimes it stays with the same problem making me reset it again) and a few minutes, and sometimes hours after, it goes back to no service. I've already changed my SIM card, and restored the iPhone on iTunes, but the problem still persists. I have iOS7.0.6.
Is it possible that this is an Hardware issue in the antenna? The iPhone is still on its warranty period. I just wanted to check if there's any solution before I send it to the warranty service.

On a side note, I deleted all the apps and no success. And as of now not even the resets will bring back the service! I guess I'll just send the phone to the warranty. I think it is so sad the fact that a phone as expensive as this one is has this kind of problems that I never had with my Nokia5800

Similar Messages

IPhone 3GS no service problem

Hi there I've been given a iPhone 3GS it's the 2009 model and it has the no service problem I've managed to activate it with one of them activation sim cards but when I put my orange sim into it it comes up no service and I'm baffled buy this the phone is sim locked to orange as well
Any ideas
Many thanks

"top scores to any one that gives me an answer please! "
This is the MacBook Pro forums. So why not post in the iPhone forums if you want to give top scores?

Iphone 3gs no service problem top scores for best answer

i bought a referbished iphone 3gs last week and when i started it came to the activate screen so i was doing my language laction stuff like that then it said ready to activate then came up with invalid sim or unsuported sim, i rang apple up and they said we sorry for the problem but the iphone is locked to o2 and told me to ring them so i rang them and they said its not there problem and that theres nothing they can do and that apple shouldnt be selling locked iphone
so i sat there stuck on this screen not being able to use my iphone and thought i no! ill put a o2 sim can inside it actiavat it and then put my vodaphone sim back inside it so i did this and it worked fine for a week then last night it came up with no service i reset my phone air plane mode on and off i even put the 02 sim card back in side it and it still came up with no signal?!?!
so i though il restore it and just do what i did the first time but only this time when i actiavated it with th o2 sim it still says no service with both sims
has this phone been blocked cause i was using an vodophone sim or is they a fault in the signal part of the phone
top scores to any one that gives me an answer please!
ps not a great speller

come on need help!

Iphone 4s no service problems

My iPhone 4s keeps saying no service and is constantly searching, this in turn is overheating the battery.
I have tried everything resetting to factory settings, new sim card the lot and still no service... help this seems terminal from
what i have read on the web. My friend is on a different network and her phone has also gone down. Please am i going mad.
Dee

Yes, looking for a cheap solution.
So your solution is take it back to apple,as you dont know whats wrong. Looking on the internet there seems something more to this am i the only person experiencing this issue.
cheers.....

I had an iphone 4 and when I downloaded the IOS7 started having problems. Gone the phone keypad, could not type more names of my contacts in the phone search. I decided to buy the iphone 5S and since downloaded the IOS7.1.2 the search of yo

I had an iphone 4 and when I downloaded the IOS7 started having problems. Gone the phone keypad, could not type more names of my contacts in the phone search. I decided to buy the iphone 5S and since downloaded the IOS7.1.2 the search of your phone contacts it takes to open or write

dedegodoy wrote:
I decided to buy the iphone 5S and since downloaded the IOS7.1.2 the search of your phone contacts it takes to open or write
What does that mean? What is your technical support question?

Hello! Im having problems about my Iphone showing NO SERVICE on top. Im not able to send and receive msg, same with calls

Hello Guys! I hope someone could help me, Im having trouble with my phone's signal, I am not able to send and receive msgs, same as make calls and receive calls. At first, my phone is working fine (iphone 4, iOS 7.0.4) and all of a sudden, my text messages are not getting through, and I noticed that my phone shows NO SERVICE, I refreshed the phone by turning it off and turning it on after a couple of minutes, it worked. My phone is okay again after that, Im able to send and receive messages again. But after few hours, the problem came again. NO SERVICE sign is displayed again, but this time after refreshing the phone nothing good happened. I tried almost every possible thing I can to fix it but it doesn't work. What should I do.
Thank you

Hey Clara,
These are the recommended troubleshooting steps to resolve No Service issues on iPhone:
Toggle airplane mode: Tap Settings > Enable Airplane Mode, wait five seconds, then turn off airplane mode.
Turn iPhone off and then on again.
Remove the SIM card and verify that it's a valid, carrier-manufactured SIM. Also verify that it isn't damaged, worn, or modified. Then reinsert it.
Check for a carrier-settings update. Connect to a Wi-Fi network. Then tap Settings > General > About. If an update is available, iOS will ask you if you want to install it. If Wi-Fi isn't available, connect your device to iTunes.
Update your iPhone to the latest version of iOS.
Reset network settings by tapping Settings > General > Reset > Reset Network Settings. This will reset all network settings, including Bluetooth pairing records, Wi-Fi passwords, VPN, and APN settings.
Restore the iPhone.
If you are outside the United States, please also follow these steps:
Go to Settings > Carrier > Automatic.
If the phone registers any carrier network, Settings > Carrier will be present.
If the Carrier option is missing in Settings and you are outside of the Unites States, please contact Apple for support and service options.
Set the option for Automatic to off.
A list of potentially available carriers appears after about two minutes. If the device is locked to a carrier, it may connect only to the carrier network to which it is locked. If the device displays carrier networks, then the device is working as expected.
Set Settings > Carrier > Automatic back to on.
If you're still experiencing No Service issues, contact your carrier to check for any network or account issues that could cause these symptoms.
from: iPhone: Troubleshooting No Service
http://support.apple.com/kb/TS4429
Welcome to Apple Support Communities!
Take care,
Delgadoh

No Service Problem in iPhone After iOS 8

no service problem in iphone 4s after upgradeing to ios 8
tried all the tips which are given in iphone support and he sim card many times bt still face same problem

Have you tried these?
http://www.iphonetopics.com/ipad-2-ios-8-no-service-bug/

Hello Apple ! I have in Iphone 5 16GB WHITE and it have a problem so I send my iphone to a service from my country and they sad that I made a unauthorized intervention and it is not true, this phone was nerver open , the seals was open by the service .I

Hello Apple ! I have in Iphone 5 16GB WHITE and it have a problem so I send my iphone to a service from my country and they sad that I made a unauthorized intervention and it is not true, this phone was nerver open , the seals was open by the service .I think they try to cheating me because when I spoke with them , they answer me very ugly and unpolite and they sad me that they made what they want. So can I sand my iphone to a service from another country because I want to know that they will say the same thing ?I have international guarantee. Answer me soon and thank you for help!

If you can find out what country your iPhone was officially sold in, you could take it there (or if originally sold in the EU, take it to any EU country where Apple officially sells the iPhone) or you could send the iPhone to someone you know in that country who could get it serviced and then ship it back to you. Apple Support does not accept shipments from other countries, and will not ship a serviced iPhone to another country.
This, though, presumes that the iPhone has not been modified as your service provider claimed. If it has, Apple will not provide service for it in any country.
You may be able to find out what country your iPhone was officially sold in by calling Apple Support:
http://support.apple.com/kb/HE57
and giving them the serial number.
Regards.

Hello community I have a big problem with my iphone 4s as precent problem with wifi and ios7. my phone was a champ when actualize this, eh degrade searched everything but I can not because I get the error 3194. I want a solution please

Hello community I have a big problem with my iphone 4s as precent problem with wifi and ios7. my phone was a champ when actualize this, eh degrade searched everything but I can not because I get the error 3194. I want a solution please

This support document http://support.apple.com/kb/ts4451 relates to the 3194 error. Generally this error has to do with trying to install an iOS that is not the most current. Maybe you tried to jailbreak the phone, or downgrade iOS? Any of this apply to you?

No Service Problem - iPhone 4 GSM

Hi I would like to ask Apple People on what is fastest way to fix No Service problem on my iphone 4 gsm. I bought this iphone 4 from a friend it is originated on US now Im using it here in Philippines. I checked its IMEI as he said its already unlocked but why am I still experiencing this No Service problem. Thanks in advance Apple People I really hope u can help me
Serial Number: 5K******A4S
Last Activated SIM: Globe (SingTel) - Philipp
Country Purchased; United States
Carrier: Unlock
SIM Lock: Unlocked
<Personal Information Edited by Host>

Be sure to enable airplane mode for 10 seconds and disable it.
Check for carrier settings updates in Settings>general>about
Reset network settings, in Settings>General>Reset
Ensure the software on device is up to date
Take the sim card out for a minute or so and put it back in.
If these don't regain your cellular connection, you will need to contact AppleCare Technical Support for further assistance if you haven't already contacted you Wireless Carrier to ensure the problem isn't on their end.

When I close my iPhone and I want to open it to use it again, the opening process takes more than an hour, I regretted to buy the iPhone because of this problem that you do not suffer at all with Nokia,how I can solve this problem?

When I close my iPhone and I want to open it to use it again, the opening process takes more than an hour, I regretted to buy the iPhone because of this problem that you do not suffer at all with Nokia,how I can solve this problem?

mostafa182 wrote:
... how I can solve this problem?
The Basic Troubleshooting Steps are:
Restart... Reset... Restore from Backup... Restore as New...
Restart / Reset
http://support.apple.com/kb/ht1430
Backing up, Updating and Restoring
http://support.apple.com/kb/HT1414
If you try all these steps and you still have issues... Then a Visit to an Apple Store or AASP (Authorized Apple Service Provider) is the Next Step...
Be sure to make an appointment first...

IPhone 5C 'no service' - is it worth taking it in for repair?

I made the mistake of getting an iPhone 5C in February, mistake because this phone is obviously a lemon based on the amount of people who are having the "no service" problem with it. Even though I am in a strong signal area, I cannot reliably connect to the cellular network.
The problem started about two weeks after I did all the troubleshooting and suggested fixes as per the Apple website. I called Apple and they told me to restore the phone to factory settings. I did and the phone worked for about two weeks before it started to get flaky again.
Now, I'm lucky to get two minutes of connectivity a day. Yanking the SIM card is a pain (I have an Otterbox case that isn't easy to get into) and not worth the effort.
I called back Apple and they said I need to have the phone serviced. The nearest Apple store is eight hours away (yes, 16 hours round trip). So they said they can ship me another phone for $29 and a $500 deposit, mail in my phone, and they will fix it if it's broken, return it to me, and then I have to send the loaner phone back. I have an issue with the deposit thing (but, yes, I do see Apple's POV); once Apple has that money, they have it. I have no guarantee of ever seeing my deposit again and I'll effectively be paying twice for the phone since as I got my phone free on a two-year contract.
Has anyone actually jumped through these hoops to get a month-old phone fixed? Does Apple honour the return of the deposit? Should I just take a long weekend and go on a road trip to an Apple store?
My provider has done what they can, BTW. I had paid $100 for the phone and they reimbursed me that because of the issues I'm having with it and they also replaced the SIM card. At this point, the best they can do is send it back to Apple for evaluation, but there's the pesky deposit thing again.
I am so frustrated with this phone as I need it for internet (I have an amazing truly unlimited data plan) as we only have cellular internet in my area.
Thanks for any thoughts,
Rae

So they said they can ship me another phone for $29 and a $500 deposit, mail in my phone, and they will fix it if it's broken, return it to me, and then I have to send the loaner phone back. I have an issue with the deposit thing (but, yes, I do see Apple's POV); once Apple has that money, they have it. I have no guarantee of ever seeing my deposit again and I'll effectively be paying twice for the phone since as I got my phone free on a two-year contract.
Do as Apple suggests. The deposit is in case you do not return the loaner phone. Apple will NOT keep your money once you return the loaner phone. Apple will repair or more likely replace with a new or refurbished device. Make certain you ship the devices with a carrier that has tracking such as UPS and insure the device for $500.00.
Does Apple honour the return of the deposit?
Absolutely Apple will return the deposit when you return the loaner phone. Apple is not out scam anyone.
I made the mistake of getting an iPhone 5C in February, mistake because this phone is obviously a lemon based on the amount of people who are having the "no service" problem with it.
No, you did not make a mistake. When millions of devices are manufactured there are bound to be a few with issues. Only those that have issues will complain, those without issues will remain silent.
At this point, the best they can do is send it back to Apple for evaluation, but there's the pesky deposit thing again.
Do as Apple states. Otherwise live with your problem. Apple has offered a solution.

My iPhone 5 is experiencing problems with the Wifi at home. It shows that it is connected to the wifi but anything that uses wifi doesn't load. The wifi works sometimes however but this is rare. How do I fix this?

My iPhone 5 is experiencing problems with the Wifi at home. It shows that it is connected to the wifi but anything that uses wifi (apps etc) doesn't load content and just looks like it's loading forever but nothing ever comes. However the wifi and wifi/internet dependant apps work sometimes but it's rare. How do I fix this?

Back up all data.
Unlock the Network preference pane, if necessary, by clicking the lock icon in the lower left corner and entering your password. Cllck Advanced, open the DNS tab, and change the server addresses to the following:
          8.8.8.8
          8.8.4.4
That's Google DNS. Click OK, then Apply.
In Safari, select
          Safari ▹ Preferences... ▹ Privacy ▹ Remove All Website Data
and confirm. If you’re using another browser, empty the cache. Test. Any difference?
Notes:
1. If you lose Internet access after making the above change to your network settings, delete the Google servers in the Network preference pane, then select the TCP/IP tab and click Renew DHCP Lease. That should restore the original DNS settings; otherwise restore them yourself. Remember that you must click Apply in order for any changes to take effect.
2. I don't use Google DNS myself, though I have tested it, and I'm not recommending it or any other DNS provider; the server addresses are offered merely for testing purposes. There may be privacy and technical issues involved in using that service, which you should investigate personally before you decide whether to keep the settings. Other public DNS services exist.

IPhone 5 No Service Issue

I posted this in the ATT forums but haven’t heard back. Thought I would give it a shot here.
Short story – has anyone with an iPhone 5 had “No Service” issues with ATT and been able to fix it?
Long story – A couple of months ago they upgraded the towers to LTE and now the service is horrible. Whenever my phone switches between LTE, 4G, and E it goes No Service first. It is constantly switching so I cannot complete a phone call lasting longer than a minute. It will also sit in No Service for extended periods since the tower upgrade. I am the only one in the house with an iPhone 5. The other phones are not experiencing this issue.
Has anyone had a similar problem? How did you fix it?
I have called multiple times. I have emailed. I have chatted. I have received no help on this issue. A member of my family plan called them yesterday about this issue. They said they would call me back on her phone at 7 to troubleshoot my phone. They never did call.
Additionally, I have other problems since the “upgrades.” The data usage is way off. I have used a data counter and ATT is claiming I’m using considerably more than my counter shows. I have tried to get credits for this but they say we will give you credits after we fix the phone. They never fix the phone though so I never get the credits. It’s like some weird Kafkaesque Catch-22.
I am really so sick of the whole situation that I just want to switch to a different carrier. I don’t want the cancellation fees though and I want to port my numbers. I would think I wouldn’t be subjected to the fees because the service doesn’t work, but I’m sure there is some weird catch to that as well.
Thanks for any help

Since you didn't tell what troubleshooting steps you took, if any, do the followning steps:
1. Reset phone (no data loss): press both home and power buttons for at least 10 seconds, releasing when the Apple logo appears.
2. Settings > General > Reset > Reset Network Settings
3. Replace SIM card from AT&T
4. Restore phone in iTunes using a backup
5. Restore in iTunes as new, without using a backup.
6. Warranty service from Apple.
iPhone: Troubleshooting No Service
iTunes: Restoring iOS software

New iphone, intermittent "no service" indoors in good reception area

Hi. I'm new here.
I've had an iPhone 4 for over 2 years on O2 in the UK, and I've always been able to use it indoors at home. Yesterday, I received my brand new SIM-free iPhone 5, and I plugged in my new Vodafone pay-monthly nano SIM. I moved to Vodafone because they have a good coverage reputation.
According to Vodafone, I live in a good reception area, but indoors the phone signal indicator is moving between 3 bars and No Service. If I leave it on a table, it can change from good to bad over a few minutes, then get better again. This never happened with my old iPhone.
I have called Vodafone, and they say there isn't a service problem at the moment.
I have tried Reset Network Settings, and given the SIM a quick clean.
So, my next line of support would be Apple. But before I contact them, I wondered if anyone here had any advice?

Thanks for the suggestion. I should have said that it was one of the first things I tried. Sorry.
I had a brainwave: I remembered I bought a cheap pay-as-you-go Nokia phone on Vodafone for my kids in August. I switched it on, and put it next to the iPhone 5 on the table, and it's been showing 5 bars for the last 20 minutes. I'm no telecoms engineer, but that suggests to me that the Vodafone network signal is probably ok, and I can rule that out.

IPhone 4 iOS7 - No service problem

Similar Messages

Maybe you are looking for