Iphone 4 is not being recognised on my pc

i have jsut recently got my iphone 5 and sold my 4,she plugged it in to her computer with the usb wire and it is not being picked up, she has tried 3 differnt usb wires and tried rebboting it while plugged in? and i dont know what else to suggest to her, could the actual piece in the iphone be broke? and if so is it fixable? x

You can uninstall and reinstall iTunes by following the support document here. That reloads the USB drivers for the phones http://support.apple.com/kb/HT1923. This is for Vista and Windows 7, Windows XP is here http://support.apple.com/kb/HT1925. You can also check this support document when the phone is not recognized in iTunes http://support.apple.com/kb/TS1538

Similar Messages

My iphone 3GS is not being recognised by my PC?

My iphone 3GS is not being recognised by my PC, either in itunes or My Computer as a drive. iPad and iPod work fine.
Phone also not found on other computers I have tried.
Tried resetting the phone. Reloaded iTunes. Stumped now.

Now sorted thanks. It was the cable, seemed identical, would charge the phone through the USB port but did not show up as a drive.

My iphone 4s is not being recognised with itunes 9 my computer only supports this itunes

My iphone 4s is not being recognised with i tunes 9, my computer will not update to 10 is there any way round this? or should it work?

The system requirements for the iOS of the 4S is:
Apple ID (required for some features)
Internet access
Syncing with iTunes on a Mac or PC requires:
Mac: OS X v10.5.8 or later
PC: Windows 7; Windows Vista; or Windows XP Home or Professional with Service Pack 3 or later
iTunes 10.5 or later (free download from www.itunes.com/download)

Iphone 3gs not being recognised by Itunes 10.1.2 on my Imac

Hi all,
This seems to be a common problem but all the posts that say they have succeeded don't work on mine. My problem started when my iphone was not being recognised. I did everything re-installed itunes, restarted computer etc and I finally went into DFU mode. Itunes recognised then but said it needed to be restored. At wits end i did this, now i have no phone as itunes wiped everything but since it wont recognise it again i cant get the phone past the connect to itunes/emergency call screen. I also tried deleting the file "com.apple.usbmuxd.plist~orig" but i cant seem to find it where they said it would be. If i can find this file apparently this will help me but it simply not there.
Really hope that someone might have an answer that will work for me because i really need my cell phone back
P.S I have the latest itunes and Mac OS X 10.6.6

In this article about your device not being recognized in OSX, http://support.apple.com/kb/TS1591 ,it is mentioned, that
In some cases, you may need to remove and reinstall the Apple Mobile Device Service.
So give it a try.

Iphone 3gs not being recognised by Itunes on a Imac

Hi all,
This seems to be a common problem but all the posts that say they have succeeded don't work on mine. My problem started when my iphone was not being recognised. I did everything re-installed itunes, restarted computer etc and I finally went into DFU mode. Itunes recognised then but said it needed to be restored. At wits end i did this, now i have no phone as itunes wiped everything but since it wont recognise it again i cant get the phone past the connect to itunes/emergency call screen. I also tried deleting the file "com.apple.usbmuxd.plist~orig" but i cant seem to find it where they said it would be. If i can find this file apparently this will help me but it simply not there.
Really hope that someone might have an answer that will work for me because i really need my cell phone back
P.S I have the latest itunes and Mac OS X 10.6.6

In this article about your device not being recognized in OSX, http://support.apple.com/kb/TS1591 ,it is mentioned, that
In some cases, you may need to remove and reinstall the Apple Mobile Device Service.
So give it a try.

Iphone is not being recognised on itunes to sync?

Hi, I have connected my iphone to my computer but it is not being recognised on itunes?can u help?

I just replaced my 3GS with an iPhone 4 yesterday, and the new phone will not sync with iTunes. It pops up with the following error message whenever I hook it up:
"The iPhone "iPhone" cannot be used because it requires iTunes version 10.1 or later. Go to www.itunes.com to download the latest version of iTunes."
I just got this phone from AT&T, and there are no updates available for either my computer or my phone, so they have to have the newest iTunes.
Also, whenever I plug it in, the new phone does not appear under the "devices" tab on the left like my old one does.
Thanks in advance for whatever advice you can give me.

IPhone 3G not charging and not being recognised by PC

I plugged my iPhone 3G into my laptop today to charge it, as the battery was extremely low and for some reason, it's not being recognised by my computer at all, and it's not charging at all.
I've tried plugging it into a powerpoint in the wall as well, and it still doesn't charge.
I plugged my iPod into my computer with the same USB cable, and it worked fine.
If I hold in the power button at the top, the battery picture comes up with a tiny bit of red in it and the power cable -> charge pictures come up underneath, then the screen just goes black again.
I've never had this problem before, so I'm not sure what to do.
Any help would be greatly appreciated.

I had the same problem after the upgrade, but think I may have a solution. The problem doesn't seem to be that the phone isn't charging, it's that the indicator isn't showing that it has charged. Try this:
1. Plug into the wall socket.
2. Push and hold the power button, you should get a "slide to turn off" kind of message -- do it.
3. Let the phone power off, and leave it that way for a slow count of ten.
4. Turn it back on by pushing and holding the power button -- you'll get that black screen with the apple logo, don't panic, it just takes a minute to power up, you haven't lost anything.
When it came on, the indicator showed it was fully charged from the night before. My concern is that the indicator got hosed by the upgrade.
Try that out, let me know if it works -- and at your own risk. It worked for me as written, but I can't guarantee that will do the trick or not wipe your phone. I don't think so, it seems innocuous enough, just wanted to make sure you're aware there could be another resynch needed if it does do something else for you.

I have just reset my my iPhone 4s and it is stuck on the apple screen, not being recognised by iTunes and fully charged, any ideas how to get it to turn on properly?

I have just reset my my iPhone 4s and it is stuck on the apple screen, not being recognised by iTunes and fully charged, any ideas how to get it to turn on properly?

Hi Cjroyle,
Thank you for using Apple Support Communities.
From your post I understand that your iPhone will not boot past the Apple logo on the screen. To troubleshoot this issue I'd like you to please follow the steps in the article below.
iOS: Not responding or does not turn on
Take care,
Alex H.

My iphone is not being recognised by itunes?

my iphone is not being recognised by my itunes ?

iPhone, iPad, iPod touch: Device not recognized in iTunes for Mac OS X - http://support.apple.com/kb/TS1591
iOS: Device not recognized in iTunes for Windows - http://support.apple.com/kb/TS1538

Iphone not being recognised by my laptop

I have plugged my iphone 4s into my new laptop which is running Windows 8 and i have installed itunes. However it is not being recognised when i plug it in to the computer.I have uninstalled and reinstalled itunes download but no difference. Help please!

Hi, sicknick.
I would recommend the steps in the article below. See the section labeled Verify that the Apple Mobile Device USB Driver is installed > For Windows Vista, Windows 7, and Windows 8 > Update the Apple Mobile Device Driver.
iOS: Device not recognized in iTunes for Windows
http://support.apple.com/kb/TS1538
If the issue persists, try all remaining steps in the article.
Cheers,
Jason H.

IPhone not being recognised

hi
purchased iphone and for the first few days it was working brilliantly and managed to sync through iTunes.
however it is now not being recognised by itunes and won't charge it also won't allow me to put into restore mode using the home button and the power button. i've tried different usb cables different computers reinstalling iTunes and nothing (it does recognise my ipod just not the phone)
any help with this would be greatly appreciated.

make sure that you have the latest iTunes try again uninstalling it. Also rest your phone press sleep and home button until apple logo appears and let go I had same issue on my pc my mac works just fine, but it was software issue on pc.
Hope that helps

HT4623 have just ugraded IPhone 5 to I07. My passcode is not being recognised, also whir I connect to the computer the message is that the cable is incorrect. Any suggestions. I cannot restore on itunes cant turn off the find my iPhone..

I have just ugraded IPhone 5 to I07. My passcode is not being recognised, also whir I connect to the computer the message is that the cable is incorrect. Any suggestions. I cannot restore on itunes cant turn off the find my iPhone..

From your iCloud account, you can go to Find My Phone and remove the iPhone from your devices list which will release it, or you could do a remote erase of the iPhone from iCloud.

IPod not being recognised in iTunes

Hi all
I sold my iPod on eBay and, as far as I could tell, it was working perfectly when it was sent off. The buyer has sent it back to me claiming it wasn't being recognised in her iTunes and to my surprise it's now not being recognised in mine. I plug in the iPod and it charges through my Mac but does not become recognised in iTunes at all. Does anyone have any ideas as I am going to have to refund the buyer AND the iPod seems caput so it would be great if I could get it working one way or the other. Thanks so much in advance.

I tried what you suggested but it didn't seem to work for me. When i started the error check nothing happened, the bow for checking errors closed immideiatly after i clicked start. Did you do anythig else before checking the drive for errors, like put it in disk mode?

IPod not being recognised by Windows..cant change the hardis

All,
Pls help a iPod freak out. I recently recieved a new ipod via Apples Warrenty conditions sound good right... Wrong!
My new ipod is not being recognised on my pc.
I have:
Reintstalled the latest Ipod Sw 2005-26-6 (and the original version 2004 8-6)when the latest load didnt work. reinstalled iTunes and tried to restore my ipod.. when i do, i have a pop up that says that the ipod is locked!!. I have gone on the aple support website and it tells me to format my ipod for windows i need "iPod for Windows Software 1.0" but it states that this is not found on the Apple website! My original pacjkaging only had the one disc with itunes and ipd sw (no specfic Windows sw)... And even if this sw is on the disc.. it wont connect to my laptop as its formatted for a mac!! Im going on holiday in two days.... PLS HELP ME.

I have the same problem! My iPod worked for about 2 hours and then, it froze and turned off and now all I get is a sad iPod icon. I have done everything and it will not reset/restor/go into disk mode or anything. I have downloaded all new software and my PC won't recognize anything.

My ipad (mini) and ipod are not being recognised by itunes?

When connecting both my ipad(mini) and ipod(7th gen) they are not being recognised by itunes. I last connected just over a month ago and everything was fine. When I last connected I also connected my old ipod(3rd gen) to add new playlists beforing giving to someone else. When I first plugged in I got a message saying that the cable was not Apple authorised - both my cables are cables supplied with my ipod/ipad so came from Apple? When I run diagnostics it says
"Most recent devices not currently connected, - iPod Nano (3rd Gen) and iPad Mini running firmware 6.1.3" This is the first time I have tried to connect since updated my iPad with IOS7? Please help I wanted to put Christmas playlists on both devices.....!

Device Not Recognised > http://support.apple.com/kb/TS1538

Iphone 4 is not being recognised on my pc

Similar Messages

Maybe you are looking for