Iphone 4 is not recognized by itunes, will not sync, charge indicator icon does not come on when hooked to usb charger
When I hook my iphone 4 up to itunes, it does not show up on the left. It will not sync, and the lightning bolt charging indicator on the phone does not come on although it appears to be charging over time because the battery level has increasd.
I am running Mac OS X, up to date as is my iTunes. I tried the steps from the website troubleshooting guide and nothing worked.
Additionally, charging through other devices such as my car charger has the same symptoms.
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iOS: Device not recognised in iTunes
Windows: http://support.apple.com/kb/TS1538 -
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Hello Janeanek,
Thanks for using Apple Support Communities.
For more information on this, take a look at:
iOS: Device not recognized in iTunes for Windows - Support - Apple
support.apple.com/kb/ts1538
iOS: Device not recognized in iTunes for Mac OS X - Support - Apple
support.apple.com/kb/ts1591
Best of luck,
Mario -
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Windows or Mac?
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Robert, if you are using a Windows based computer, often disabling anti virus software and turning off the Firewall on the PC can help.
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Since installing Leopard, my iPhone is no longer recognized by iTunes and cannot synch, my music, videos, address book, and calendar. Could you let me know how I can get iTunes to recognize my iPhone again? It is odd since i plug the iPhone into the iMac and it is no longer recognized in iTunes and my address book and calendar. It worked fine before installing Leopard. You assistance is greatl
Hi
Have you tried the iPhone forum yet:
http://discussions.apple.com/category.jspa?categoryID=201
Steve -
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iPaul91 wrote:
after trying to restore it from itunes and got a error.
The exact wording of Error messages and Alerts are imperative in ascertaining your issue.
iPaul91 wrote:
.... now is stuck in itunes screen.
Make sure you have the Current Version of iTunes Installed on your computer
iTunes free download from www.itunes.com/download
Then See Here > http://support.apple.com/kb/HT1808
You may need to try this More than Once... Be sure to Follow ALL the Steps...
Take your time... Pay particular attention to Steps 3 and 4.
After you have Recovered your Device...
Re-Sync your Content or Restore from the most recent Backup...
Restore from Backup > http://support.apple.com/kb/ht1766 -
My iPhone has two identical options under "iTunes wi-fi sync" that are the same computer. I only have one user on my computer, and I tried moving my iTunes file in Finder to organize it and now my library's not synced with my phone. Help?
I have the same problem. Right now my iPhone 5S shows 3 instances of the computer to which it is connected under Settings » General » iTunes WiFi Sync. I'm having problems connecting and syncing, and this is probably the cause: the phone chooses one of these connections, and it isn't the one that's actually in use. What's probably happening is that the phone and computer establish a connection using a dynamic IP address, the address becomes "disassociated" due to error, another address is associated, the phone retains each address/link, and each link is displayed as if it represents a separate computer (the fact that the name of the computer is identical is ignored, as the only thing that is considered important is the IP address). But that's all conjecture. More important, I'm not sure how to fix the problem. A network reset doesn't do it.
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when trying to sync my iPhone i get a message saying : iTunes can't sync apps to iPhone because the apps installed on the phone could not be determine. what is going on?
I received the same error message after I had recently updated iTunes to 10.5.1 and I had wirelessly updated 13 apps. I had to go into iTunes and select Apps, on the bottom right it said I needed to update 13 apps. I updated the apps via iTunes and then synced again without an issue.
iPhone 4S / OSX 10.6.8 / iTunes 10.5.1 -
My iphone 3gs is not turning on when I connect to my itunes in pc its just responding that No service and No sim inserted.
This my sound too simple, but I just kept clikning on the arrow next to the selected music and it finally "Kicked" in.
I live in Europe ,So Be persistent and don't give up ! Aug. 2013 -
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Try this...
You will Not Lose Any Data...
Turn the Phone Off... ( if it isn’t already )
Press and Hold the Sleep/Wake Button and the Home Button at the Same Time...
Wait for the Apple logo to Appear and then Disappear...
Usually takes about 15 - 20 Seconds... (But can take Longer...)
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Whentrying to uninstall iTunes (the first program that must be uninstalled per the instructions) I get a message: A network error occurred while attempting to read file: C:\Windows|Installer|iTunes.msi. I can't even uninstall iTunes?
(1) Download the Windows Installer CleanUp utility installer file (msicuu2.exe) from the following Major Geeks page (use one of the links under the "DOWNLOAD LOCATIONS" thingy on the Major Geeks page).
http://majorgeeks.com/download.php?det=4459
Here's a screenshot showing the particular links on the page that you should be clicking:
After clicking one of the circled links, you should be taken to another page, and after a few seconds you should see a download dialog appear for the msicuu2.exe file. Here's a screenshot of what it looks like for me in Firefox:
Choose to Save the file. If the dialog box does not appear for you, click the link on the page that says "CLICK HERE IF IT DOES NOT". Here's a screenshot of the page with the relevant link circled:
When the dialog appears, choose to save the file.
(2) Go to the Downloads area for your Web browser. Doubleclick the msicuu2.exe file and follow the prompts to install the Windows Installer CleanUp utility. (If you're on a Windows Vista or Windows 7 system and you get a Code 800A0046 error message when doubleclicking the msicuu2.exe file, try instead right-clicking on the msicuu2.exe file and selecting "Run as administrator".)
(3) In your Start menu click All Programs and then click Windows Install Clean Up. The Windows Installer CleanUp utility window appears, listing software that is currently installed on your computer.
(4) In the list of programs that appears in CleanUp, select any iTunes entries and click "Remove", as per the following screenshot:
(5) Quit out of CleanUp, restart the PC and try another iTunes install. Does it go through properly this time? -
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Check the mute switch along the side, near the external volume controls.
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