IPhone 4 isn't recognized as my device and doesn't sync to itunes after a failed software update using itunes
The title says it all, but today I had the option to update my IPhone 4 through itunes and so I did. After a few minutes as the process was in effect an error popped up and said the update had failed.
Currently my phone is plugged into the USB port and is showing me a charger pointing to itunes; the complication is that my IPhone is no longer registered in my name and it also isn't sync'ing or being recognized through my itunes.
I've looked through the support pages and have done as many things as I can find which included:
http://support.apple.com/kb/TS1538
I ran the diagnostics and went to this page http://support.apple.com/kb/TS1363?viewlocale=en_US
None of these actions gave me the answer I needed.
I've also taken my phone to the nearest AT&T provider and they weren't completely sure what's going on.
I did realize that I tried to update my IPhone when the itunes wasn't at it's most updated platform.
Any help would be much appreciated! I'm all out of ideas.
Hy there,
First you have to try connecting your device to the computer an then reinstall the drivers by following these steps:
1'st step is to go into the device manager
2 step is to go to portable devices (it is rught under network adapters)
3 step is to right clic apple iphone and click update drivers
4 step is to brows your drivers from C:\Program Files\Common Files\Apple\Mobile Device Support\Drivers
After that your itunes must detect your device in DFU mode an you will have to push the restore button and it has to restore.
Good luck,
Andrei
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