IPhone 4 isn't visible in Devices in iTunes before or after Restore.

I did a full Restore and I can see that it is communicating with iCloud but is not listed under Devices in iTunes. When I plug it into a USB cable, it does not charge but I know the cable works because it will charge when plugged into an A/C outlet.

I can't help, but I just noticed several people having the same problem (that's why I'm looking). Wonder if it's something with the new version of iTunes. I have a 3GS, but I've seen people posting this problem with 4 and 3GS. I found something at apple.com/support/iphone/assistant/itunes/#section_5 -- did everything it said to, but no help. Good luck!

Similar Messages

  • TS4062 My Iphone won't appear in my devices in Itune.... And the WiFi does not work on my phone.... I seems like there is no solution to update my phone to the new ios on my computer or WiFi without using the 3g because of this!!! help me out

    My Iphone won't appear in my devices in Itune.... And the WiFi does not work on my phone.... I seems like there is no solution to update my phone to the new ios on my computer or WiFi without using the 3g because of this!!! help me out

    Hello there, TempestBelcher.
    It seems you've covered all the bases, but feel free to review the iPhone Troubleshooting Assistant for connectivity here:
    Apple - Support - iPhone - Calls Troubleshooting Assistant
    http://www.apple.com/support/iphone/assistant/calls/#section_0
    If you've followed all the instructions then there are a few good recommendations for what to do next in the last step.
    Thanks for reaching out to Apple Support Communities.
    Cheers,
    Pedro D.

  • I want to set up my iphone to sync with my macbook but when I plug it in via USB my iphone doesn't show up under devices in itunes even though it is plugged in correctly and is charging through my computer. How do I get it to show up?

    I want to set up my iphone to sync with my macbook but when I plug it in via USB my iphone doesn't show up under devices in itunes even though it is plugged in correctly and is charging through my computer. How do I get it to show up? I've tried restarting my computer.

      If your iPhone does not appear under Devices in iTunes after you connect it to your Mac, refer to the troubleshooting suggestions here:
      http://support.apple.com/kb/ts1591

  • I lost my iPhone. If I wipe the device will I be able to restore my old iCloud backups to my new iPhone when I get it?

    I lost my iPhone. If I wipe the device will I be able to restore my old iCloud backups to my new iPhone when I get it?

    Yes.  It will only erase the phone, not any data or backups from icloud.com.  If you think it was stolen, you might want to read this: http://support.apple.com/kb/HT5668.

  • HT202213 The screen displayed on the instructions for home sharing described as being found on the left side of iTunes isn't visible on the new iTunes page?? Where do i find that screen i.e., how do I fine the home sharing icon on the new iTunes page?

    The screen displayed on the instructions for home sharing described as being found on the left side of iTunes isn't visible on the new iTunes page?? Where do i find that screen i.e., how do I fine the home sharing icon on the new iTunes page?

    ontthe top menu
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    Then the computers for home sharing show up under the Shared section

  • HT204150 i have deleted all contacts in icloud but still have them on my iphone (which is backed up as well to iTunes) how can i restore the iphone data to the iCloud so it will resend it to my mac book and iPad?

    i have deleted all contacts in icloud but still have them on my iphone (which is backed up as well to iTunes) how can i restore the iphone data to the iCloud so it will resend it to my mac book and iPad? I have switched my iphone to airplane mode so it is not connected to the internet and so icloud can not wipe it at the moment.
    thanks roy

    There's a menu choice (I think under "Files") that lets you sync purchased items on a device back to itunes.  Look for that.
    iCloud does not store music.  If you want to do that you'd have to subscribe to itunes Match, but to get music to the match servers, you need the music in the itunes library on your computer.

  • Ive just upgraded my iphone 4 to 5, should i sync my phone before or after my number has changed to the iphone 5?

    ive just upgraded my iphone 4 to 5, should i sync my phone before or after my number has changed to the iphone 5?

    When you restore from an itunes backup it doesnt backup music or ring tones. resync from the computer that has the music. If you bought all the songs from iTunes, you can always redownload them but ringtones are a one-time download. Follow the article to redownload them. For the ringtones you can contact Apple to ask for a redownload of them
    http://support.apple.com/kb/ht2519

  • IPhone 4S 32 GB starts aprox every 5 minutes by themself after restoring/updating iOS 6.1.3 from support mode

    iPhone 4S 32 GB starts aprox every 5 minutes by themself after restoring/updating iOS 6.1.3 from support mode.
    What to do? Have 2 times restored iOS 6.1.3

    I am having the exact same problem with my iphone 5.
    I took it back to the Apple store 2 days ago and they gave me a new one, but they told me not to restore it from backup cos if something (an app) is corrupted it will happen again. The only thing they could keep was my contacts cos they did something there that allowed them to transfer them to the new phone. I went home, and downloaded only ONE app (facebook), and guess what - THE PROBLEM IS STILL OCCURING ON THE BRAND NEW PHONE! It is driving me insane as I cant get through the day without my phone.
    Really hoping someone has a fix that will work

  • IPhone only shows up as a device in iTunes. Not in iPhoto, Image Capture, or anything else.

    Right now, only iTunes sees my iPhone connnected to it. iPhoto doesn't see it, and neither does Image Capture or Xcode. I can sync with iTunes just fine, but I can't get transfer photos from my phone to my MacMini.
    I have an iPhone 4 (not 4S) that I recently upgraded to IOS 5. My MacMini is running Lion (10.7.2) & was just purchased last month.

    Just checked it. The settings in iPhoto are for "Connecting camera opens: iPhoto"
    When I connect the phone, iPhoto will launch, but the iPhone will not show up under devices.
    Where's the 2012 version of SCSI Probe when I need it?

  • TS1363 iphone 5c not displayed as a device in itunes.  Therefore unable to sync this new phone from a backup made yesterday. Any help appreciated.

    Unable to get new iphone 5c recognized as a device in itunes for syncing purposes. Backup from old phone made yesterday and now would like to sync new phone from that backup.  Any advice appreciated.

    Golfslave wrote:
    Even if I enable the new phone to backup automatically with the cloud? Wouldn't that keep everything up to date? And if I use the software, couldn't I choose to copy just the music & messages to I tunes, and not select anything else to keep the data from the new phone intact? Sorry, this is confusing. I like these products, but Apple really fails on portability. I had this same issue with Ipod years ago, and it ****** me off then too. They sold me (the last time I lost everything) on the icloud, telling me it backed EVERYTHING up. I'm a bit upset at store personnel right now to say the least.
    Sorry I was under the impression you still wanted to restore from your old phone backup.
    yes if you enable backup on your new phone everything will be up to date.
    Yes you can use the software to move music and message to your computer - you would need to add the music back to your iTunes media library.
    I provided a link with what is backup to icloud.  YOur purchased item is always tied to your apple id.

  • Can i back up two seperate devices to itunes? and then restore both to the correct new phones?

    Looking to back up two iphone 4s, then restore both tomorrow to the two new iphone 5s, can i do two devices as how will itunes know to differentiate between the two?

    First off, they all need to be registered to the same AppleID. Same one you should log into when you start up iTunes.  When you back up in there, preferably storing locally on the computer and not the iCloud, each device creates its own backup file (only one, by default, but that can be changed). Look in iTunes / Preferences / Devices (hover the cursor over each entry for more info).
    So yes, you can back up more than one device onto an iTunes setup. When you plug the brand new iPhone for the first time, iTunes will recognize the fact and offer to Restore from a backup, giving you a list to pick from. Which leads us to an issue: you can only restore from a single backup, iTunes has no means of merging two backups into one.
    Even if you manually force a Restore, the phone will be wiped before the backup is applied. Hence, no merging occurs.
    Edit:  If you want to keep more than a single backup of a phone in iTune's backup library, right-click (or control-click) on any backup in Preferences / Devices. Choose Archive from the popup menu and name the result appropriately. Next time you back up that device, a new file will be created, with the default name.

  • Update iTunes before or after updating iPhone?

    I can't seem to find this answered anywhere on Apple's site.
    I'm on iTunes 7.5. When I plug in my phone and check for updates it says 1.1.3 is available for download.
    Is it safe to run the update from 7.5 or should I install 7.6 first and then mount the iPhone?
    Presumably 7.6 just adds the movie rental capability? Can I do without it altogether and still have 1.1.3?
    tbh I may wait on 1.1.3 if there's a problem with order of sms messages, but the new features look worthwhile, especially if some bugs in Google maps have been fixed.
    Thanks for any advice

    Yes, it is safe to update your phone using iTunes 7.5.
    The update supposedly requires at least iTunes 7.5 or above however I used iTunes 7.4.2 and everything worked fine.
    If you decide to update iTunes to 7.6 I recommend you update your QuickTime first to 7.4 then iTunes. As always repair permissions both before and after the install if you are on the Mac OS.

  • HT204406 Since going over to icloud, my iphone no longer shows as a device in itunes and I can no longer sync the phone with the macbook

    Since changing to icloud, my iphone is no longer recognised in itunes and does not show as a device nor can I sync it to my Macbook.
    Any suggestions please

    Nothing has changed that would affect the way the iPad is recognized in iTunes. Here is the link to Apple's support article on this issue.
    http://support.apple.com/kb/ts1591
    You probably have done all of these steps except for....
    Mac OS X v10.6.8 or earlier only: Reinstall the Apple Mobile Device Service.
    Here is another troubleshooting article that might help.
    http://support.apple.com/kb/ts3540

  • Tried to upgrade my iphone 4 to ios5  in the process it stopeed and the phone screen is frozen and on itunes my Iphone nu longer comes up under devices  what do i do to restore it

    i tried to upgrade my iphone 4 to ios5 yesterday   in the installation process my iphone stopped process and the actuall phone itself has frozen  what is showing is the music note icon over a CD disc icon  with an arrow pointing upwards and a picture of the  usb cable small end .  i have gone back into itunes on the left side and nothing comes up for list of devices to restore it  or reset it back to prior upgrade attempt. i cant even locate the serial number under edit preferences and devices.. however it shows that all my music was imported and synced  .. how do i recover the i phone so i can go back to using it.

    From iPhoneWiki:
    Try changing the USB port (the back one of chassis is better) and restart computer.
    The installed version of iTunes may also be too old. Update iTunes.
    Also put your iPhone in DFU mode when doing the above and restore. It's a software error.

  • Help!!  My brother tried to load music on my iphone 5 and synced the wrong device on itunes and lost all contacts and photos

    My brother synced an old device to my iphone 5 from itunes and it overwrited all my contacts and photos with everything
    from the old itunes device.  HELP.. how can I get back all my photos, contacts and apps?  Would itunes have saved this
    somehow when the device synced?
    I'm devastated  - we just moved from Boston to Cali and loosing all my info. tonight has crushed me! Any help is so
    greatly appreciated

    If you've been using your phone as recommended in the User Guide, you've synched your contacts with a cloud service like Google, MobileMe or iCloud, or with a program on your computer like Address Book or Outlook. 
    Your contacts should still be safe in those programs and ready for resynching.
    If, on the other hand, you've relied only on the iPhone to maintain your contacts, then you have just learned a valuable lesson, and this is why is is NOT recommended by Apple. 
    Likewise, it's recommended that photos get uploaded from your phone to your computer for safe keeping.  Did you do this?

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