IPhone 4 locks up while updating to iOS 4.3.2

My iPhone 4 (GSM; AT&T) just had the first major problem that I have ever encountered with my iPhone. While updating my phone to iOS 4.3.2 from an iMac (early 2006; Snow Leopard 10.6.7/iTunes 10.2.1), it hung on the update screen for 30 minutes, locked up, and could not reset or shut down. When I tried to plug the frozen iPhone back into my Mac, it wouldn't connect to iTunes at all - the iPhone was completely frozen.
I also own an iPad, and it updated to iOS 4.3.2 without any issues whatsoever.
Has anyone else experienced this problem when updating their iPhones to iOS 4.3.2?

Yes this happened to me as well.
I went to download the new software today and my iphone4 froze.
I have the white apple on my screen ( when you turn on your phone) it has not gone away. its been almost an hour now.
I pressed the top button and the home button at the same time like apple support said to do. the white apple disappeared and reappeared a few seconds later.
i dont know what to do !!

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