Iphone 4 - lost photos & videos while upgrading / syncing phone

I tried upgrading / syncing my phone last-night & for some reason it froze.  I had to restore my phone back to its original settings. I believe I synced my phone properly before it froze.  I was able to retrieve my contacts & apps.....but not my photos or videos. How come they weren't saved like the contacts & apps were? Could they be saved somewhere else on my Macbook?  UGH ----- THIS IS SOOOO ANNOYING!!!!!   PLEASE HELP :___(

Pics and video taken with the iphone are imported regularly by YOU as with any other digital camera.
Certainly you did not upgrade without importing your pics and vids?
The contacts and apps came back because they are on your computer, lie everything else on iphone should be.
If you failed to import the pics and vids before updating, then you could try restoring from the last backup ( hoping the pics and vids are on that backup).
Backing up, updating, and restoring iPad, iPod touch, and iPhone software
Otherwise, they are gone.

Similar Messages

  • Could I have lost photos when I upgraded to 9.2?

    Could I have lost photos when I upgraded to 9.2?  I seem to be missing random photos after updating.

    Sure - things happen - that is whay you always make a backup prior to an update or upgrade
    Maybe with more information someone could give more help
    LN

  • My iphone 4s got stuck while upgrading IOS to 7.03. How do I fix it?

    My iphone 4s got stuck while upgrading IOS to 7.03. How do I fix it? It has stuck more than 3 hours.

    Connect the device to the computer and iTunes and follow the information in this support document http://support.apple.com/kb/HT1808

  • Lumia 800 - recover lost photos/videos

    yesterday my battery ran out and the phone did not start anymore.
    today it started but reset itself to factory.
    can i somehow recover my lost photos? they are only on the phone.
    thanks

    just as fyi,
    this is a user-to-user forum, so while there are some nokia moderators, very doubtful that any engineers are on here, at least for the time that i have been a member...which may be the oldest in here.
    your best bet may be to go to the windowsphone forums from microsoft, or other 3rd party sites that have hackers.
    i am a fan of the linux platform, like you, and while linux is open, this system is locked out and closed.
    also, your situation is really odd. i have never had my device just run out of battery and self purge! something else must be in play here, strong magnets, jolts of static....
    i have had a couple of different units in my hand before and when in high dry places in the desert (las vegas) and grabbing the metal door handle to open it had strong shocks where it did effect my device....so i know that is possible...but just loosing battery and purge is really odd.
    i wish you the best.

  • How I can recover my lost photos & video without backup ?

    Hi Dear ..
    I created a new album in my IPhone 4S ... I added 52 photos & video to the new album .. then i deleted them from camera roll to not have double photos .. I was surprised that photos were deleted from the new album as well .. I don't have a back up .. how I can get them back ? 
    Thx
    Zaki

    Yes, the status of iCloud Backup is ON but the latest backup was almost last year because the iCloud storage was full.
    I have tried the best 5 software programs for recovery and it didn't work .. I could return old contacts, notes, & chats .. except photos & video
    it must be a way ,right ?

  • HT2305 I lost all my photos when I upgraded my phone from my pc

    I upgraded my I phone 4 and lost all my information, can I get it back?

    You need to provide more details about what happened.  But, here is something you can check.
    When you run Photo and it converts your library, it doesn't delete the iPhoto library.  Look in your Pictures folder - you should see two libraries:
    iPhoto Library.migratedphotolibrary (this is the original iPhoto library)
    Photos Library.photoslibrary (this is the new Photos library)
    You should still be able to open the original iPhoto library.  The iPhoto application was not deleted from your computer.  (It was probably removed from your Dock if you had an icon there.)  Look in the Applications folder, find iPhoto, and run it.  It should show your original library with all your original images. 
    It is always a good idea to back up your photos (and the iPhoto library) before trying these migrations.  Problems do occur...
    Hope this helps.
    David

  • Lost photos/videos

    I deleted some photos in error so tried to restore to my last iCloud backup to retrieve them.  When I restarted I had no photos or videos in my camera roll.  I got the Restore Incomplete message with the suggestion of syncing with iTunes.  I have never knowingly used iTunes since set up.  Would this even work for me?  Also I have no other computer or device to use to do so.
    I could live without the photos I lost in the first place but I really want to retrieve the videos I lost by doing the erase all content and then restore from backup.  I am so upset and annoyed with myself.  I just assumed that restoring from a backup would have it all there.

    As far as I know, you can only access the last three iCloud backups. There is no way that you can see the specific times in the iCloud backup. Photos and videos that you took with the iPad would be in the camera roll but you can't see each photo or video in the camera roll anywhere in the backup. The only way to access the backup is to restore from it again.
    Im sorry, but I don't know of any way of retrieving lost data from an iCloud backup. There are third party apps that will let you recover lost data from an iOS device, but I think that they only work with iTunes backups. I don't know that much about any of them, but you can look at this one and see if you can find out if it will work for you. I don't think that it is an inexpensive way to go either.
    http://www.wondershare.com/data-recovery/iphone-data-recovery.html

  • IPhone 5 Photo/video recovery

    Hey, so I have an iPhone 5 which i took some photos and video with which very precious to me. I accidentally deleted a video in particular. Keeping in mind that the video was deleted before any backup was made of it. I understand that it is technically still on the hard drive as digital 1's and 0's, but rendered unreckognizeable and made available to other things as the space is needed. I need a way to access the files before they're overwritten. Are their specific programs that authorized apple employees use to get into the software like this? I have tried iExplorer and it only shows what is currently on the iphone as reckognizeable. I really need help with this fast! Thanks so much in advance!
    Lorenzo

    With only a few easy steps, you can extract your images, videos, songs, text messages, contacts, notes and so on. all your lost or deleted personal data by using iPhone data recovery software on a computer.
    Step 1. Download the program and install it on the computer you synced your iOS devices before. Open the program to get started iPhone Data Recovery.
    Step 2. Highlight a device by clicking it and then click "Start Scan" to extract the content on the backup file.
    Step 3. Preview thumbnails of all found photos, files previously synced to iTunes from your iPhone, iPad and iPod.
    Step 4. Click on "Recover"to fully restore your files.
    http://www.undeletepcfiles.com/iphone-data-recovery.html
    Free to Try

  • I lost all contacts while upgrading to IOS6

    I have iPhone 4S. Got a message about upgrading it to IOS6....
    When finish I r.ealized I lost 800 contacts I had on it.
    I am sure I am not alone in this truble . We have to sue those guys who did such an amatural job.
    It's unbelievable how they focus on design and forget the basics.
    Go short on APPLE !!

    At the most inconveient time possible(vaca) after downloading ICloud, All my phone contacts disappeared :( Wishing I knew how to uninstall to the way my phone was before.I leave in 4days.

  • HT4623 while upgrading my phone I got an error message 6

    I was upgrading my iPhone 4 to the iOS and I got an error message 6 and now it says I have to restore my iPhone and lose all my data and I haven't backed up my phone. Any way I can reverse this and save my information??

    It's in recovery mode. The data is already gone. If you didn't back it up, there is no way to recover it.
    If you were performing the update using the computer it normally syncs with, it should have done a backup at the beginning of the process, before installing the new version of iOS.

  • Lost photos on iPod during sync?

    I have an iPod Gen6 (based on the photos & process of elimination) 8Gig, Version 1.2PC.  It was my replacement when the first gens were recalled/replaced.
    When I went from a PC to an iMac about a year ago, somewhere along the line, a large number of older photos that were in my EasyShare on the PC ended up on my iPod.  I really am not sure how.  I have been trying to get them OFF the iPod and into iPhoto.  I researched and attempted to sync using the instructions I found for utilizing "enable disk usage" on the summary screen in iTunes for the iPod.
    Use Disk Mode to copy photos from iPod - Apple Support
    When I attempted to IMPORT nothing happened. When I tried EXPORT, it wanted to take the photos out of iPhoto and put them on the iPod, which was the opposite of what I wanted.  I performed a sync, choosing the option to sync to iPhoto. 
    What I got when I synced, was all the photos I had in iPhoto being exported to the iPod and all the photos that were on the iPod wiped away.
    My husband is convinced that the photos that were on my iPod are SOMEWHERE in my iMac b/c they had to come from somewhere to be on my iPod. I'm not terribly Mac savvy but I am very careful to not "delete" or "move to trash" unless I'm sure of what I'm moving/deleting.  I found instructions regarding restoring an iPhone to a previous date, but the restore option for the iPod doesn't allow for a date, only factory settings.
    The really weird part is, I would swear those same photos were IN iPhoto at one point but somewhere along the line they disappeared too! 
    Is there some way to find those photos or to restore the iPod back to a different date?  Yesterday would be OK. 
    I hope this question makes sense, I admit I'm pretty upset and frustrated.

    Your new computer probably wiped out the photos while attempting to sync with the Nano since it did not see any of the photos on the Nano that are now on your computer. They were probably synced to your Nano in the first place during a normal sync to add music, etc., but it didn't add the full photo it added a thumbnail that can fit the tiny screen of the Nano. Even if you had been able to get them from the Nano they would have been the size of the Nano screen in iPhoto.
    Can you not recover the originals from your PC?

  • Lost photo & video

    Hello guys,
    My iPhone 4S was stollen two weeks a go, and until today I cannot track my phone (even with Find my iPhone). In my phone there are photos and videos that I've made in my family holiday at Europe. I desperately need those photos & videos.
    Can I restore it by tracking the serial number or IMEI?

    Thanks kcrills.
    I took about 800 photos and I have save it to iCloud but not all of them.
    Still sad to realized that I wont get the rest of my photos & videos.
    Have you try the IOS 7?

  • Iphone creates photo library itself when syncing photo folder

    when I sync photo folder in to iPhone it creates photo library itself, is there any way to disable this?

    Don't recall whether or not it was different in iOS 4.  This video will explain what's going on: http://www.youtube.com/watch?feature=player_embedded&v=60MevRF53ck#!, at least in iOS 5.

  • Lost photos & Videos following Update

    My daughter updated her ipad to my apple id by mistake now we cant find her photos and videos not stored in ICloud. Can anyonehelp me retrieve these photos and videos. They are very important nd unreplaceable. Thanks

    Good morning:
    I have the Samsung Galaxy SIII Mini, Model: SM-G730V
    Over the weekend I noticed that I was receiving an error message that my SD card suddenly became unmounted. Odd I thought so I restarted the phone and then about 6-8 hours later, the same thing happened.  Yesterday, it appeared with a notice that the SD card was blank of a non supported operating system. I hooked it to my computer and all the data was gone.  This SD card was not more than a month or two old and had photos that were taken from the camera as well as other photos that were stored from a previous phone. 
    Then I received a telephone call and it rang with an 'odd' ringtone which wasn't my default ringtone.  I didn't think anything of it. Later I reactivated my alarms and found that my alarm sound (default notification) was missing as well as ALL ringtones and notifications that were on the phone. I took the battery out for 1 minute and restarted the phone. After it rebooted, it flashed an 'update' message.  All default notifications/ringtones that came on the phone are still GONE.
    After looking at the SD card again via USB connection, all the photos are gone still as well as anything else.   The Android version says 4.2.2 and not sure if it updated or not since the Kernel version says Oct 4, 2013. 
    I received this phone as a Christmas present and I'm not happy with it.  Is there anything that can be done to help me out??? There wasn't any backup with Verizon as an Android user for the past 7 years, I never felt the need to do any type of backup.  Everything was working fine until this weekend.   What do we need to do to get this working? I feel there is more than just a phone issue.  Does it need to be replaced with a different one? If so, I would really NOT want the SIII mini.
    Please advise!!!

  • Lost photos and data during sync and update - how do I get them back?

    I updated my iPhone last night and my settings automatically sync, but I didn't know that it syncs from my PC to my iPhone and not my iPhone to PC. So when it was done, my iPhone had old pictures on it and all my recent photos were gone. I tried to restore from backup, but it created a backup after it sync'd so that didn't work. Any way I can get my photos back?

    Me to on my ip5. Then i noticed all accounts were gone in mail.
    Luckily i had 90% backed up in yahoo so when i set up the account again i had most back. Still sure though info is missing.
    In icloud i only found about 10 contacts who had been stored in icloud contacts
    Any way i can get all data back? Can't be i accidentaly deleted these accounts right before download of ios 7

Maybe you are looking for

  • Don't load tabs until selected option makes firefox sometimes forget the correct address of a tab.

    Observed on the steam marketplace (on activation some older tabs will load an item instead of what used to be a search query listing multiple items, page url changed and no back button available). For example: The tab url was http://steamcommunity.co

  • Abend on CHAR  assigned to NUMC to Query

    Hi all, An existing pgm is in such a way that CHAR type variable (data element) retrieved from a table  is assigned to another variable type NUMC (in a transparent table). This NUMC variable is used for a join in another query with a table of same fi

  • Re-installing iTunes after operating system upgrade

    Hi, Just recently I upgraded my PC form WindowsXP to Windoes7, 64bit. I had iTunes on my main drive, so that is gone and I want to re-install iTunes, or install the latest version of it. I still have my old iTunes music library on another hard-drive,

  • Invoice Reduction: No separate document type exists for invoice reduction

    Hi, I am posting a document for Invoice Reduction and getting the following error message. I have seen the document types in OBA7 T-code. What is the document for Invoice reduction, is it same as Credit memo or different one? Can you Pls guide me to

  • Reservation account assignment

    Hi, As per requirement I have created new movement type copying 291. Functionality here is when reservation is created in MB21, account assignment is optional and when the goods issue is posted referring to reservation account assignment to be entere