Iphone 4 manufacturing defect detected after warranty runs out

I have had my iphone 4 since launch 18 months ago and now the sleep/on off button has become stuck. The Apple store said they charge £119 for a replacement.
My iphone 4 is in great condition, no marks or wear etc so this is obviously a manufacturing defect. Especially when I typed it into google I found out its a very common issue as many owners have reported it.
I cannot believe Apple are not admitting its their fault. Like when the phone first came out they blamed the antenna issue on customers not holding their phones properly...
I will never pay £119 for a replacement just to fix a button that is likely to break again and when it is not my fault.
There is also no way to contact Apple UK to complain, instead they charge people £25 for a one off incident phone support.
what I'm I to do now?
Well I have learnt my lesson and thats the fact that Apple are not as good as they are made out to be ESPECIALLY in terms of their customer service.
Even though I really want to get the iphone 5 when it comes out I will try my best not to as I fear that the level of quality of Apple products are very poor. I will have to start researching Blackberrys and Nokia phones for when my contract expires next year.
Thanks, any advice would be appreciated

I to0 have the same problem. I went to my local Apple Store today and was indeed given the same response: £119 to fix the problem, for a replacement. It is also 18 months old and no blemishes.
Now we all know Apple only give you a one year warranty wheres as most other companies give you two years. I understand you can purchase apple care but as I like the orional OP handel my goods with care I dont see the need for this. The sales of goods act as well as the EU directive states that a product has to be 'fit for purpose'.
'The UK Sale of Goods Act already offers us protection against faulty goods even when the manufacturer’s guarantee has run out and says that goods must last a “reasonable time” – which can be claimed anything up to 6 years from the date of purchase.'
Now if my phone had a smashed up screen and the button was broken off by throwing or dropping it then yes i epect to pay but simple wear and tear after 18 months is unacceptable, and to charge £119 demonstrates the lact of respect Apple has for its consumers. They may be the genuis bar what we are not mugs.
1999/44/EC
http://www.thisismoney.co.uk/money/bills/article-1677034/Two-year-warranty-EU-la w.html

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