IPhone 4 Massive Help Needed

My computer is a Windows Vista and I have the iPhone 4. And before anyone says "Restart your computer, reinstall all Apple products like iTunes blah blah" yes I have already done these at least 5 times. I am looking for an actual solution.
Ok so I today I opened up my iTunes to get iOS 7 for my iPhone 4. Everything was normal, I was prompted to download iOS 7, and the download began. Once the download finished; however, my phone went into recovery mode and it is no longer recognized by iTunes.
Every time I plug-in my iPhone, I get a pop-up saying "Found New Hardware" saying "Windows needs to install driver software for your Apple Mobile Device (Recovery Mode)" with 3 options of Locating and Installing, Ask me again later, and Don't show this message again. When I try to Locate and Install, it never works because I don't have a disk. The other 2 options don't do anything.
I go to Device Manage (prompted by the support pages). I see 2 "Apple Mobile Device (Recovery Mode)" listed under "Other Devices" just like a picture has it on the support page... BUT when I click the buttom that says "If you see two "Apple Mobile Device (Recovery Mode)" entries with exclamation marks on them:" then it says that they should be found under "USB Composite Device" which I cannot find anywhere in the Device Manager because they are under "Other Devices".
So basically, I can't get my iPhone recognized by iTunes, and then when I go to the support pages, my problem can't be fixed because it's not in there. Has anyone ever had this problem before? If so I need to know ASAP.

Hey there KTFlaSh96,
It sounds like you are no longer able to see your iPhone in iTunes, and you are unable to find the Apple Mobile Device  software is not installing correctly. I would recommend the following information from the article:
iOS: Device not recognized in iTunes for Windows
http://support.apple.com/kb/ts1538
iOS devices require Apple Mobile Device Support, which should be automatically installed with iTunes. To verify whether it is installed, follow the steps appropriate for your Windows operating system below.
Windows Vista and Windows 7: Click Start and choose Control Panel. Click "Uninstall a program" (or if using Windows Vista's Classic View of the Control Panel, click "Programs and Features"). Verify that Apple Mobile Device Support is visible in the list of currently installed programs.
If Apple Mobile Device Support is not listed, remove iTunes, QuickTime, Apple Software Update, Apple Application Support, and then reinstall iTunes. Follow the steps appropriate for your Windows operating system below:
Reinstall iTunes for Windows Vista, Windows 7, or Windows 8
If you you come to re installing iTunes again, uninstall the apps in the order outlined in the reinstall article specifically and then re install.
If it persists, try the troubleshooting in this article about issues installing iTunes on your computer:
Issues installing iTunes or QuickTime for Windows
http://support.apple.com/kb/HT1926
Thank you for using Apple Support Communities.
Cheers,
Sterling

Similar Messages

  • IPhone 4 accessory help needed asap

    Okay so here's the deal,
    I used to have the first generation IPOD and I connected it to my after market DVD system that is in my car. I wouldn't be able to tell you the brand because there isnt one.
    But the connection is two small USB connectors on one side and on the other the iPod charger connector.
    Normally I plug my iPod in and go to the iPod menu in the system and then navigate through that to play the songs over my car speakers.
    I have recently purchased an iPhone 4. And I am no longer able to do this.
    I connect the accessory and it says this is not optimized for iPhone 4 you may experience some disruption in the background
    I navigate the same way my play lists pop up and everything is the same but when I click it no sound comes out.
    And when I navigate through the actual iPhone the sound comes out the iPhone even whilst still connected.
    Is there anything I can do to make this accessory work??
    Any settings I can change, any apps I can download.
    Any advice would help.
    Cheers in advanced.

    unfortunately if its not working you need a update from apple or a update from the manufacturer there has been a lot of complaints about car stereos not working with the iPhone 4 and it def has something to do with the software that apple is shipping there is no magic application or magic setting that is going to change this sorry

  • HT4623 iphone 3 restore help needed asap

    Hi,
    See below print screem of problem I am having, iphone 3 is in restore mode and i have trird everything I have been advised to.
    \error 6025
    2012-09-27 22:36:11.015 [1012:120c]: restore library built Aug 11 2012 at 16:32:14
    2012-09-27 22:36:11.015 [1012:120c]: iTunes: iTunes 10.7.0.21
    2012-09-27 22:36:11.015 [1012:120c]: iTunes: Software payload version: 8C148
    2012-09-27 22:36:55.604 [1012:aec]: iTunes: Specifying UOI boot image
    2012-09-27 22:36:55.610 [1012:aec]: requested restore behavior: Erase
    2012-09-27 22:36:55.611 [1012:aec]: requested variant: Erase
    2012-09-27 22:36:55.625 [1012:aec]: *** UUID 6729FE47-231E-B74A-B26A-EE2F3B282E46 ***
    2012-09-27 22:36:55.667 [1012:aec]: amai: _AMAuthInstallBundleCreateServerRequestDictionary: withApTicket is False
    2012-09-27 22:36:55.668 [1012:aec]: amai: _AMAuthInstallBundleCreateServerRequestDictionary: personalizing "RestoreLogo" Digest = "<CFData 06D3B9F0 [71048078]>{length = 20, capacity = 20, bytes = 0x9eba4b1152ef0493161c31d5cade4ae26ec4d01b}"
    2012-09-27 22:36:55.668 [1012:aec]: amai: _AMAuthInstallBundleCreateServerRequestDictionary: personalizing "RestoreDeviceTree" Digest = "<CFData 06D40E78 [71048078]>{length = 20, capacity = 20, bytes = 0xe1c1d64ae4a66c446fe5a2ea91a8de3462a9cbf3}"
    2012-09-27 22:36:55.669 [1012:aec]: amai: _AMAuthInstallBundleCreateServerRequestDictionary: personalizing "RestoreKernelCache" Digest = "<CFData 06D3C698 [71048078]>{length = 20, capacity = 20, bytes = 0xffe4fd533832ec121bf356ca1143e360972d4190}"
    2012-09-27 22:36:55.669 [1012:aec]: amai: _AMAuthInstallBundleCreateServerRequestDictionary: personalizing "RestoreRamDisk" Digest = "<CFData 06D3EFB0 [71048078]>{length = 20, capacity = 20, bytes = 0x7b7645b89389219cfb4de5257fec59b67237d8aa}"
    2012-09-27 22:36:55.703 [1012:aec]: amai: _AMAuthInstallBundleCreateServerRequestDictionary: personalizing "KernelCache" Digest = "<CFData 06D3DA98 [71048078]>{length = 20, capacity = 20, bytes = 0xffe4fd533832ec121bf356ca1143e360972d4190}"
    2012-09-27 22:36:55.704 [1012:aec]: amai: _AMAuthInstallBundleCreateServerRequestDictionary: personalizing "BatteryLow1" Digest = "<CFData 06D430D8 [71048078]>{length = 20, capacity = 20, bytes = 0x8be30a8b298e36866e05eee57538430dc60af012}"
    2012-09-27 22:36:55.705 [1012:aec]: amai: _AMAuthInstallBundleCreateServerRequestDictionary: personalizing "BatteryLow0" Digest = "<CFData 06D3C648 [71048078]>{length = 20, capacity = 20, bytes = 0x7c27972b0539fbdacfed19f6cbf3bba92eaa4f13}"
    2012-09-27 22:36:55.716 [1012:aec]: amai: _AMAuthInstallBundleCreateServerRequestDictionary: personalizing "iBoot" Digest = "<CFData 06D3F4B0 [71048078]>{length = 20, capacity = 20, bytes = 0x67814c9641a3a8c28fa800b6c3f753590aed60db}"
    2012-09-27 22:36:55.716 [1012:aec]: amai: _AMAuthInstallBundleCreateServerRequestDictionary: personalizing "DeviceTree" Digest = "<CFData 06D39B28 [71048078]>{length = 20, capacity = 20, bytes = 0xe1c1d64ae4a66c446fe5a2ea91a8de3462a9cbf3}"
    2012-09-27 22:36:55.717 [1012:aec]: amai: _AMAuthInstallBundleCreateServerRequestDictionary: personalizing "BatteryCharging1" Digest = "<CFData 06D3CE40 [71048078]>{length = 20, capacity = 20, bytes = 0xa622ccd2cbc8406da1757d19212cacc6f856eb4d}"
    2012-09-27 22:36:55.717 [1012:aec]: amai: _AMAuthInstallBundleCreateServerRequestDictionary: personalizing "BatteryCharging" Digest = "<CFData 06D3DA20 [71048078]>{length = 20, capacity = 20, bytes = 0x8ae3e48d62cd8a83287c8133a195637c908458b2}"
    2012-09-27 22:36:55.717 [1012:aec]: amai: _AMAuthInstallBundleCreateServerRequestDictionary: personalizing "AppleLogo" Digest = "<CFData 06D41E68 [71048078]>{length = 20, capacity = 20, bytes = 0x9eba4b1152ef0493161c31d5cade4ae26ec4d01b}"
    2012-09-27 22:36:55.718 [1012:aec]: amai: _AMAuthInstallBundleCreateServerRequestDictionary: personalizing "BatteryPlugin" Digest = "<CFData 06D3AAC8 [71048078]>{length = 20, capacity = 20, bytes = 0xea5805db544407d49475a4584e6c3af3bc97cd0f}"
    2012-09-27 22:36:55.718 [1012:aec]: amai: _AMAuthInstallBundleCreateServerRequestDictionary: personalizing "BatteryFull" Digest = "<CFData 06D42700 [71048078]>{length = 20, capacity = 20, bytes = 0x50dd3114f4b9a3bb9c18589bfc5a300e35335f5f}"
    2012-09-27 22:36:55.718 [1012:aec]: amai: _AMAuthInstallBundleCreateServerRequestDictionary: personalizing "BatteryCharging0" Digest = "<CFData 06D42278 [71048078]>{length = 20, capacity = 20, bytes = 0x64c7eb75bfdf1c0ff50ff17851c37918316eeed8}"
    2012-09-27 22:36:55.719 [1012:aec]: amai: _AMAuthInstallBundleCreateServerRequestDictionary: personalizing "RecoveryMode" Digest = "<CFData 06D406D0 [71048078]>{length = 20, capacity = 20, bytes = 0xa21af5e198d8dccd00bea4bfa47b26c771a0716b}"
    2012-09-27 22:36:55.719 [1012:aec]: amai: _AMAuthInstallBundleCreateServerRequestDictionary: using UniqueBuildID <CFData 06D3D728 [71048078]>{length = 20, capacity = 20, bytes = 0x4a515ecc484322448d261b13499bfb4002f66b96}
    2012-09-27 22:36:55.721 [1012:aec]: amai: AMAuthInstallRequestSendSync: SSO function returned NULL, SSO disabled.
    2012-09-27 22:36:55.812 [1012:aec]: amai: tss_submit_job: HttpQueryInfo returned 200
    2012-09-27 22:36:55.823 [1012:aec]: amai: AMAuthInstallRequestSendSync: received tss response (server version: 0.6.30-b2)
    2012-09-27 22:36:56.280 [1012:1580]: iBoot build-version = iBoot-931.71.16
    2012-09-27 22:36:56.281 [1012:1580]: iBoot build-style = RELEASE
    2012-09-27 22:36:56.298 [1012:1580]: unable to open device_map.txt: No such file or directory
    2012-09-27 22:36:56.300 [1012:1580]: found device map entry for 0x00008900 0x00000004. boardConfig=n82ap platform=s5l8900x
    2012-09-27 22:36:56.301 [1012:1580]: _AMRestoreCreateCFDataWithContentsOfFile: CreateFileA failed: 2
    2012-09-27 22:36:56.301 [1012:1580]: unable to create data from file: 17
    2012-09-27 22:36:56.301 [1012:1580]: device_map.plist file not found
    2012-09-27 22:36:56.302 [1012:1580]: AMDeviceIoControl: GetOverlappedResult failed
    Can anyone help,  i have tried all youtube videos, all apple advice, I am at a loss
    Thanks
    Sam

    unfortunately if its not working you need a update from apple or a update from the manufacturer there has been a lot of complaints about car stereos not working with the iPhone 4 and it def has something to do with the software that apple is shipping there is no magic application or magic setting that is going to change this sorry

  • New iPhone 4 Activation Help Needed

    Well, I upgraded to a new iPhone 4 and ordered it on Saturday and it was delivered on Monday morning.
    I now cannot activate it. I inserted the new Micro Sim into the phone and then connected it to iTunes and iTunes 10 opened.
    It went through a lot of things and then asked me if I wanted to upgrade the software to OS 4.1, which I did and it then kept telling me that activation may take sometime. I successfully downloaded 4.1 and then the phone seemed to sync, but now, when I disconnect from iTunes, there is nothing about the phone being activated and there is no signal.
    My old iPhone 3G however is still working and has a signal, but I can't use my iPhone 4. I tried connecting my 3G to iTunes and it came up with the summary info. and showed my phone number, however, I then connected my iPhone 4 and it showed summary information, but no phone number. No info re activating comes up at all and I am at a loss to know what to do.
    Any ideas about what to do? I don't need to select contracts in iTunes, as I did all this on the 02 website when I upgraded and because it is an upgrade, I get to keep the same phone number as before.
    What do I need to do or should I just go into a local 02 store and ask? I would just love to start using this new iPhone 4 now that I actually have it, but if it won't activate, then I am at a loss?
    Help please.

    Call your provider to activate.
    I had the similar problem when I got mine 2 month ago. I ordered mine from AT&T, upon receiving it, i went to the apple store to get it activated (since I had no internet connection at home), but to find that it was waiting for activation, the genius was puzzled to why it wouldn't activate. So I had to go to the activation site on the AT&T part and activated from there, then it worked.
    so you'll probably have to contact your provider to activate your new iphone. Good luck.

  • Iphone questions:Please Help Need Opinions Too

    I am currently overseas in Germany. I am looking to buy an Iphone, because it can play music, movies, internet, ect and big it's a phone. Is there a way to use the Iphone like a gsm prepaid or a way to work with it being a phone without going threw att and getting long distance charges. i will be here for the next 2.5 years. Also, is there anything else that would be helpful to know about the iphone.

    the carrier for the iPhone in Germany is tmobile - not att - if you are going to be in Germany for 2.5 years you probably should buy a german iPhone - i dont know what tmobile has for plans if you go outside Germany or make international calls - in the US ATT has an international roaming plan that you can buy that redues the rate when using the phone in another country on a carrier ATT has roaming agreements with to 99 US cents a minute - dont know if tmobile has a similar plan in Germany - or what it costs if you call another country from Germany - you probably need to check into that
    for awhile in the US if you didnt put in your social security number during activation ATT let it work as a prpaid - but i think tthey closed that loophile - maybe tmobile has some prepaid plan for the IPhone in Germany - i would talk to them - the rate plans are determined by the carriers not Apple
    in 2.5 years the current iPhone will probably be superceeded by several nwer versions so i would worry about waht to do when you leave Germanyjust my opinion

  • IPhone audiobook menu help needed!

    For anyone who doesn't know what Audible.com is audiobook site with iPod, iTunes friendly audio books for much cheaoer than the iTunes Store options, its a great option for those who like audiobooks but dont want to pay a fortune for them
    Anyway, back to my problem, well more of an annoyance. :mad:
    So, if I have audible books on my iPod they show up in a category separate from all of the other audiobooks, I want them to all show up together.
    Please don't respond with, "what does it matter?" Because it doesn't that much but any help would be appreciated. dosen
    Thanks

    This morning on checking with my 2.0.2 updated iPhone...
    The Start Playing Where Left Off is only for Video. So, If you want to be able to resume your audible content it looks like you may need to leave them be.
    You can however make them available right from the top menu of iPod on your iPhone!
    From the main iPod menu, select More, then Edit from the upper left. Drag the Audiobooks icon down over a button that you don't often use... say Video. The icon you are dragging over will glow and once you let go, it will be replaced with the one you are dragging. You audiobooks might not be listed with all of your music, but you can go straight to them on you iPhone!

  • Iphone charger port help needed

    So, i tried to plug my phone into the cable becuase it was about to die. when i plugged it into the cable it wasnt charger. i did everything possibel, switched outlets,changed chargers nothing is working. i think the little connector on the inside is messed up and im not sure what to do. Is this covered in the warinty or not? i need help asap. any help or leads would be very appreciated. Thanks

        Dmulrine,
    Yikes no iPhone is no fun, so lets get this fixed! If it is in fact the charger port on your device that has gone out, provided there is no physical or liquid damage, your phone can be replaced under the year manufacture warranty. Since you have already tried using a different charger and outlet the last thing you may want to try is soft reset. A soft reset can be preformed on your device by holding down the power and home button at the same time until you see the Apple symbol. Your device will then reset and you can try the charger again. If the issue still persist please feel free to contact us so we can set your device to be replaced.
    Thank you,
    GeorgeP_VZWSupport
    Follow me on Twitter @VZWSupport

  • Iphone hp app help- need to enable webscan or a recommend on a hp app that could help.

    Hello All, I am using my iphone hotspot as my primary internet connection. I have an HP 3052A-J611 printer.Does anyone know if I  scan documents wirelessly?I have the HP eprint app but I  can't figure out how to enable webscan, Any tips on if this is possible would be greatly appreciated! Also, would I be better off with a different HP app? I am not that knowledgeable in these areas so any advice/recommendations are greatly appreciated! Thanks

    Hi,
    The HP ePrint app provide print capabilities.
    To scan from iOS devices you may use the HP Printer Control.
    You may find more informtion about using the app in the document below:
    http://h10025.www1.hp.com/ewfrf/wc/document?docname=c02486319&cc=us&dlc=en&lc=en&product=5061073&tmp...
    Say thanks by clicking the Kudos thumb up in the post.
    If my post resolve your problem please mark it as an Accepted Solution

  • Help needed! I cannot restore my iPhone 5, An unknown error occupied (1)

    Help needed! I cannot restore my iPhone 5, An unknown error occupied (1)..

    That is either going to be a hardware failure or your phone is jailbroken and something has gone awry with the baseband.

  • Help needed by new Iphone 4s owner

    Help needed please - both my hubby and I have iphone 4s - I've just gone to download music onto my phone and have somehow managed to download all his stuff onto my phone and lost all of mine Is there anyway I can get my info back and delete his without restoring to back to factory settings (this was the first time I connected mine to the laptop to download and I'm not very good with the computer as you can see from my problem !) xx

    Thank you but I've not managed to download any I tunes yet but have got all his contacts and none of mine - thats what I'm trying to restore (sorry if not clear in question but as I said before I'm useless on computers)

  • Help needed on restoring Iphone..post IOS update..getting an error -1

    Help needed on restoring Iphone..post IOS update..getting an error -1

    try restarting your computer i had that problem i unplugged my phone from itunes restarted my computer and then it worked

  • Help needed please, with Iphone stuck with apple picture and progress bar after software update attempted

    Help needed please, everytime I try to update the software version on my iphone it comes up with a message saying it could not be completed and is now frozen with the apple picture and progress bar on it. Do I unplug it and hope the macbook pro sees it again, I also stupidly did not back up before starting the download which I realise I will have to go back to the previous back up. This keeps happening, everytime I do this type of update, I'm starting to think I should just give up on updating my software on the Iphone. I thought it was happening because I was using a window based computer to do the updates, this time I used my Macbook Pro. Please somebody help

    ljm17 wrote:
    ...This keeps happening, everytime I do this type of update, I...
    Then you should know what you need to do... If you don't remember...
    See Here  >  http://support.apple.com/kb/HT1808

  • URGENT HELP NEEDED - iPhone 3Gs no longer detected or charged by MacBook

    My iPhone 3Gs (3.1) has been running fine, until several hours ago today, when I plugged it to my MacBook, the iPhone is no longer detected - it doesn't show up in iTunes, nor it is charged. I tried opening iPhoto, and it wasn't there too. Not with Image Capture too. I tried charging it using the out-of-box wall charger using the same out-of-box USB cable I use for MacBook, and it can be charged without any problem. Then I put it into Recovery mode, and there iTunes can see it. I don't want to restore it before I figure out exactly what went wrong, as I don't want the restore process somehow gets stuck in the middle that the connection is lost again.
    I've tried reinstalled iTunes, including completely removal of Apple Mobile Device Support, as instructed by Apple. But still no luck.
    I've tried switching to another USB port of my MacBook. No luck.
    My iTunes is the latest 9.0.1, and my Mac OSX is 10.6.1. My iPhone is on 3.1, upgraded from 3.0.
    I've read from web that it seems I'm not the only one out there having this problem. But none of them seem having any real working solution.
    Urgent help needed & appreciated. Millions of thanks in advance.
    Gary

    1. I used both cables - theirs & mine ... and on several macs
    2. yes, same cable for wall & mac
    3. as said, i did completely remove & install itunes (incl. apple mobile device support), as instructed on the apple webpage
    anyway, did a restore just now. it seems okay now. but the problem is i have no idea what cause this, and i can't replicate the problem. so i don't know when it will happen again ... maybe a bug with os 3.1 ... others on web said os 3.1 is quite buggy ...

  • HT5631 how do I verify my apple id? I can't sign in to it in mail and I can't make a new one because it just will not process I'm trying to set up iCloud between iPad and iPhone and having ALOT of difficulty pleAse help need it done by later on today!!!!!

    how do I verify my apple id? I can't sign in to it in mail and I can't make a new one because it just will not process I'm trying to set up iCloud between iPad and iPhone and having ALOT of difficulty pleAse help need it done by later on today!!!!!

    In order to use your Apple ID to create an iCloud account, the primary email address associated with the ID must first be verified.  To do this, Apple will send a verification email to your account and you must respond to the email by clicking the Verify Now link.  Make sure you are check the spam/junk folder as well as the inbox.  If it isn't there, go to https://appleid.apple.com, click Manage your Apple ID, sign in, click on Name, ID and Email addresses on the left, then to the right click Resend under your Primary Email Address to resend the verification email.

  • IPhone 3G 8GB Crashes when syncing with iTunes. URGENT HELP NEEDED.

    I have latest iTunes and OS on my iPhone 3G...
    Every time i plug my iPhone in it begins to sync and then iTunes will freeze and not respond..
    I have tried re installing iTunes.. I can't reset my iPhone as i can't create a backup..
    URGENT HELP NEEDED PLEASE!

    I don't have an iphone, but if it's anything like my click-wheel ipod, a reset doesn't delete anything.
    It just resets the ipod's operating system, kind of like a PC restart. Did you try this Sleep/Wake button thing mentioned here?
    http://support.apple.com/kb/HT1737
    Maybe it's a podcast of voice memo causing the problem like it did for this person
    http://discussions.apple.com/message.jspa?messageID=10907809#10907809
    That's all I got. You might have better luck on an iPhone forum. Everyone there would probably have one. Like I said, I don't.

Maybe you are looking for

  • Deployment-Error on JDeveloper 10.1.3

    Hello, i am not able to deploy a Deployment-Profile(Loadjava/Java stored procedure; javaclass) to the oracle 10g database. I did exactly the same with JDeveloper 10.1.2 (Production) and this works. The error displayed by 10.1.3 is: Invoking loadjava

  • Deleted podcasts return when syncing with itunes

    My podcasts sync perfectly from itunes to my ipad & iphone.  However, when i listen to an individual podcast or delete the entire subscription from either my ipad or iphone i have aproblem.  They are deleted from my device but when i next sync with m

  • Quicktime Export looses links and controls

    Hello, I've done a little keynote presentation with only 4 slides, the first page is the intro with 2 links, the first link takes you to slide #2 where I have a little quicktime movie in mp4, there are 2 more links on the bottom, one takes you to the

  • AICC Test Suite and Apache

    I need to test my web-packaged AW 7 piece to ensure that it will link to an LMS that requires compliance to the AICC standards. The AICC Test Suite requires that the intranet server software be Apache (Version 1.3.x) http server. My desktop runs Win

  • Why won't exe run over vi server when VIs will?

    Hello, I have a "Server" which I intend to run on a locat machine at my desk.  It's function is to simply gather messages in a text box from multiple clients.  I'm using the VI Server method.  The VIs work but when I build them there is no communicat