IPhone 4 Mic & Speaker not Working during Call

Hello All,
I have iphone 4 and it was locked on at&t and was running ios 5.0.1, now i have unlocked my iphone and now i am using ios 5.1.1. But i have a problem, when i call someone i cant hear anything "no dial tone sound and no sound during call" & speaker mode is also not working and nor the person cant hear my voice. I also tested on my another phone but same problem.....
So can you tell me is this a hardware problem or software problem ?? and yeah i can record voice memos and i can listen my memos with speaker on and off
Waiting for reply....

Do the basic troubleshooting steps described in the User Guide:
1.  Reset iPhone (no data loss): Press both home and power buttons for at least 10 seconds, releasing when the Apple logo appears.
2.  Restore in iTunes using a backup
3.  Restore in iTunes as new, without using a backup.
If restoring as new doesn't help, there is a hardware failure.

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