Iphone 4 - Moving carriers in Korea but locked(?)

I have an iPhone 4 originally with KT as carrier. After 2 year contract i got a new iphone 5 and decided to give my 4 to my daughter who is using SKT as carrier (in korea). But after putting in the usim, the phone did not find the connection or carrier... Is this phone factory locked? If so, how do I unlock it? Do I go to the apple support shop or to the old carrier? Please help!

Only the carrier that the phone is locked to can unlock your phone. Apple does not unlock phones.  Unfortunately per this document, SKT does not offer unlocking. In any case contact them, because sometimes policy changes and it is not always reflected in the document.
http://support.apple.com/kb/HT1937

Similar Messages

  • New iPhone 4 bought for full price but locked!

    Hi there,
    I have a kinda complicated problem.
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    So I get back to Argentina and get my new microsim from Personal. Now I have no service and itunes tells me that the sim is incompatible. When I check under settings -> general -> about - it tells me that the carrier is "Telcel 8.3".
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    Following from this I'm not sure what else I can do? Now I have a super expensive ipod and if i'd known that activating that sim would lock the phone I never would have used it.
    I read somewhere on the forums that if the store adds the number of the phone to the receipt that is what locks the phone. Is this correct? Is it the fault of the reseller? I'd like to know in case I can take some recourse with them on the problem.
    Thanks for any help you can give me!!
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    You were lied to by the reseller, who do not appear to be an authorized vendor for the iPhone in Mexico. Only the Apple Store, Movistar and Telcel are authorized vendors, so unless iShop is an authorized agent for one of the two carriers, you purchased an iPhone whose actual source is unknown. Whether or not iShop is authorized, though, iPhones are not sold unlocked in Mexico and neither Movistar nor Telcel provide unlocking services, so what you were told is untrue.
    Sorry, but there's nothing Apple or any of us (your fellow users) here can do to help in this matter. You will need to contact iShop and take this issue up with them.
    Good luck.

  • I have iphone 4 with bill box evertything but i brought it from a person in germany with vodafone carrier but now its locked in india and i dont have that vodafone simcard and it is more than 2 years old so plzz help

    I have iphone 4 with bill box evertything but i brought it from a person in germany with vodafone carrier but now its locked in india and i dont have that vodafone simcard and it is more than 2 years old so plzz help

    FYI, many carriers can not unlock an iPhone if it is not active on their network. They probably don't recognize the IMEI because it's not registered to an account that's active on their network.

  • Moving to South Korea; Will iPhone 3GS work?

    From what I've gathered in a few posts it sounds like it's hit or miss on whether or not you can transfer the iPhone between countries.
    I've had the 3GS for a little over a year now (so still under the 2yr contract) and will be moving to South Korea within a couple months. Is it possible to use my phone there as I would in the states? If I have to stay with AT&T is my only option to pay for the international plans? Is it possible to end my contract with AT&T and use the 3GS with a Korean carrier? I'm looking for legal options to continue using my phone in Korea as I'll be there for a year.
    Thanks for your insight -Andrew

    All US sold iPhone's are locked to AT&T.
    AT&T will NOT unlock the iPhone, no matter what the reason.
    Here is a list of carriers that offer the iPhone in various countries around the world. http://support.apple.com/kb/HT1937
    If you want to use the iPhone in South Korea, sell your US iPhone before you leave and buy one in South Korea when you get there. The International roaming plan is extremely expensive.
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  • I am from turkey and Iphone4 can be used Turkcell and vodafone(carriers) in turkey but i bought my iphone in usa and it only works with at&t.Is there anything i can do to use my iphone with turkcell or vodafone?

    I am from turkey and Iphone4 can be used Turkcell and vodafone(carriers) in turkey but i bought my iphone in usa and it only works with at&t.Is there anything i can do to use my iphone with turkcell or vodafone?

    No. Return it and get your money back if still within the 30 day return window. All US iPhones are carrier locked and cannot be officially unlocked.

  • I got a Iphone 4S internet like free(UNLOCK) but is not... This Iphone is lock with Orange (SPAIN) How can I unlock the Iphone now¿?

    I got a Iphone 4S internet like free(UNLOCK) but is not... This Iphone is lock with Orange (SPAIN) How can I unlock the Iphone now¿?

    "Ok, but Whats happen if the carrier said that I need the first contract personal information.."
    Then you need the first contract personal information.
    " I Know that all the companys have to unlock de phone... ¿?¿?"
    Not true.
    "Apple could help me then¿?¿? unlocking the Iphone beacuse Apple always have the last word...
    No.  Apple has no part in the decision ot lock or unlock at all.  Lock/unlock is 100% the decision of the carrier.  Apple has nothing to do with this decision.

  • My iphone 4 become carrier locked after update

    My iphone 4 become carrier locked after 4.3 update i now update to 4.3.5 but still the same, is this possible??

    I've recently discovered the same problem with my old 3Gs. Having purchased a 4s I gave my old 3Gs to a friend who's been having trouble with the dreaded 'Incompatible SIM' message.
    It was bought unlocked direct from an Apple store when the 3Gs was released, as I was still in-contract on my original iPhone 3 and so I just swapped the sim over and when my contract was up switched to a cheaper sim-only deal.
    As far as I can tell it's become locked through one of the subsequent software updates (including developer betas) but I've no way of knowing that for sure.
    It's massively frustrating now as Callum has the phone but can't use it as he's not with O2 and they say to unlock it, it will need an O2 sim installed and may take up to 2 weeks to unlock.  Well I no longer have a regular O2 SIM as I switched to a micro sim for my 4S and can't be without that so it looks like I'll have to buy a PAYG sim which I'll never use except to get it unlocked which i think is rather unfair as I bought in unlocked in the first place!

  • A month ago my iPhone was stolen, I turned on Activation Lock but it never came out BUT an hour ago somehow my apple ID was changed and someone removed from the account both iPhone and iPad and the iPad was also removely wiped. Can Apple help me somehow?

    A month ago my iPhone was stolen, I turned on Activation Lock but it never came out BUT an hour ago somehow my apple ID was changed and someone removed from the account both my iPhone and iPad and the iPad was also remotely wiped. As soon as I saw it I recover the password and return the access to my iPad. But iPhone is not registered for my apple ID any longer. Can Apple help me somehow? I have all the documents and the iPhone box. Will they lock the iPhone and return me access to it. I'm sure it's been attached to another apple ID.
    PS. the apple ID I'm using on the discussons is not the hacked one.

    Try contacting the Apple account security team and ask: http://support.apple.com/kb/HT5699.

  • I am changing to iCloud on my iMac, MacBook Air and my iPhone. My iMac and MacBook both moved over to iCloud but my iPhone when I go to Settings and click on iCloud it shows my Mail setting turned Off. When I turn it on it wants me to create a new

    I am changing to iCloud on my iMac, MacBook Air and my iPhone. My iMac and MacBook both moved over to iCloud but my iPhone when I go to Settings and click on iCloud it shows my Mail setting turned Off. When I turn it on it wants me to create a new email address to turn on iCloud Mail. I already have to "me" accounts plus another email address and don't want to create another one. I don't understand why it's asking me to do this on my iPhone but didn't ask on my iMac or MacBook and is there a way around creating another @me.com email address?

    Hello Timmy790
    Try the suggestions in the article below to resolve the issue of seeing your old Apple ID on your iPhone.
    iOS 7: If you're asked for the password to your previous Apple ID when signing out of iCloud
    http://support.apple.com/kb/ts5223
    Regards,
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  • HT1222 I like the new iOS 7 for iphone... But i think it's not a good idea to allow switch the iphone on flight mode when it is locked.. What happens if your iphone is stolen or lost? You couldn't be able to locate it using find my iphone... Can i remove

    I like the new iOS 7 for iphone... But i think it's not a good idea to allow switch the iphone on flight mode when it is locked.. What happens if your iphone is stolen or lost? You couldn't be able to locate it using find my iphone... Can i remove this from the bottom menu?

    And have your phone set to require a passcode before it can be accessed.

  • I bought an iphone sprint carrier on ebay but i want to know if the phone is going to work for an international carrier movistar which is gsm due to the phone does have a sim card slot , what do i need to do ?

    help me how can i get my phone to work in movistar which is my carrier in ecuador gsm . sprint iphones does have sim card slot but i'm not sure if it will work for gsm what do i need to do , how do i unlock it

    IF the phone was unlocked by Sprint for international use, it will work on any compatible (non U.S.) GSM carrier.
    If it was NOT unlocked before you acquired it, you will need to move to the US and establish service with Sprint, then wait the minimum amount of time specified by their policy before they will agree to unlock it for you.
    If you are not a Sprint customer, you bought the wrong phone.

  • Hi, My iphone has locked me out and says iphone is disabled connect to itunes. but my itunes wont connect with my iphone. i've tried everything i can think of and my phone is still locked and i cant sync it with itunes. what else can i do??

    Hi,
    My iphone has locked me out and says iphone is disabled connect to itunes. but my itunes wont connect with my iphone. i've tried everything i can think of and my phone is still locked and i cant sync it with itunes. what else can i do??

    While connected to iTunes, try...
    http://support.apple.com/kb/HT1808

  • I dropped my iPhone 4S on the ground and my lock screen button is jammed, I tried turning it back on by plugging it in to a charger, but it won't turn on.

    I dropped my iPhone 4S on the ground and my lock screen button is jammed, I tried turning it back on by plugging it in to a charger, but it won't turn on. Can anyone help me?

    Make an appointment at the Genius Bar. There is no magic that will fix broken hardware.

  • HT1212 I found an iphone over one year ago. Its locked with a passcode. I kept waiting for the owner to call it. They never did. I went to ATT store today, they put a new sim card in it. but now itunes needs the passcode to reset it to factory settings.

    I found an iphone over one year ago. Its locked with a passcode. I kept waiting for the owner to call it. They never did. I went to an AT&T store today, they put a new sim card in it. and told me to go home, log on to itunes, and restore the phone to "factory settings".But itunes says the phone is locked and it needs the passcode to reset it to factory settings.
    Any workaround? Or, am I doing something wrong here?
    Thanks so much.
    Joe

    Sounds like you may be the owner of a new phone!  If you don't need or want it and no one claims it you probably can sell it. Check eBay to see what the going rate is.
    You are to be commended for at least trying to find the owner. Many wouldn't. 
    Best.
    GDG

  • My iphone 4 has came from Sweden,but i dont know its original carrier . plz help me how can i identify is carrier.

    My iphone 4 has came from Sweden,but i dont know its original carrier . plz help me how can i identify is carrier.

    Having the email address is not necessary. It is just the username for the device. All you need is that Apple ID and password. Now, if you forgotten the password, then you have more work to do. Since that email is no longer active, you would need to send the reset to your rescue email, if you remember that. Or you will need to contact Apple Security for help. Apple ID: Contacting Apple for help with Apple ID account security

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