IPhone 4 no longer working with Mophie Juice Air after updating to OS5.1 Thoughts?

I have a new Mophie Juice Air for my iPhone 4. The phone does not recognized the fully charged Mophie however, if I plug the case into the charger the phone will recognize the charger. Any thoughts?

Odd 3Gs recharge issues galore. My problem is somewhat similar and I believe it is an iPhone issue and not a juice pack issue. Fully charged iPhone, left on, over night (7 hours) and not used, still has reasonable battery power left in the morning, almost full in fact.
Take the same fully charged iPhone and place it in the iPhone dock connected to the MacPro and the charging sign shows up. Turn the MacPro off overnight and in the morning the iPhone is dead, fully discharged.
Take the same fully charged iPhone and seat in the fully charged JuicePack Air with the Juice Pack switched to charge the iPhone (green button) and 7 hours later both the JuicePack and the iPhone are dead, fully discharged.
Repeat this process with the JuicePack switched RED, not charging and the iPhone will be fully discharged but not the Juice Pack 7 hours later. Yes, the Juice Pack will then start to charge the iPhone when switched to green.
It would appear that when connected to any utility (JuicePack, Dock etc.) the iPhone will start to discharge when that power source dries up. It is as if the dried up power source is draining the power from the iPhone !

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Odd 3Gs recharge issues galore. My problem is somewhat similar and I believe it is an iPhone issue and not a juice pack issue. Fully charged iPhone, left on, over night (7 hours) and not used, still has reasonable battery power left in the morning, almost full in fact.
Take the same fully charged iPhone and place it in the iPhone dock connected to the MacPro and the charging sign shows up. Turn the MacPro off overnight and in the morning the iPhone is dead, fully discharged.
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It would appear that when connected to any utility (JuicePack, Dock etc.) the iPhone will start to discharge when that power source dries up. It is as if the dried up power source is draining the power from the iPhone !

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This question was solved.
View Solution.

HI Dirko99:
Welcome to the HP forum!
Thank you for your query. I am pleased to assist you to the best of my ability!
I understand that after upgrading to Windows 8.1, your remote control does not work, or the volume control built into the side of the computer. HP does not have updated drivers for Windows 8.1 and your computer. Downloading or Updating Software and Drivers for HP Computers. You could try the built in troubleshooter, to aid in resolving issues. Follow these steps to run the troubleshooter:
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b. Type Troubleshooting and click Troubleshooting under Settings.
c. Now type Hardware Troubleshooter in the Search option.
d. Click on Hardware troubleshooter to run the troubleshooter.
Please let me know the outcome.
Sparkles1
I work on behalf of HP
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

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IPhone 4 no longer working with Mophie Juice Air after updating to OS5.1 Thoughts?

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