Iphone 4 not detected on computer or itunes diagnostics. Also get -1 error code.
I recieved a gift of an iphone from a friend a few months ago when she got a 4s. I never attempted to use it till a few days ago, I invested in a sim card from Tmobile to use. Well she said when she converted her info over to the iphone 4s, she restored the iphone to factory, so I can get my own itunes account and whatfor. Well when I turn it on it has the screen with itunes logo and cord meaning to connect it to itunes. Well in itunes it shows up as Iphone and says its in recovery, it needs to have update and whatnot. So I go ahead with it, and i get an error code at the end of it all: The IPhone "IPhone" could not be restored. An unknown error occured (-1)
I ran diagnostics under help in itunes. Stopped and started AMDS. Uninstalled and reinstalled itnes and AMDS. I basicailly went thru every single step I can find to try and fix theis issue but nothing is working. Am I just out of luck on this or what?
Error -1 could indicate a hardware issue. You may need to take the device to an Apple Store and have it looked at
Read here > http://support.apple.com/kb/TS3694
Sorry for the bad news
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Iphone 4 is not detected by computer and itunes but it is charging
Iphone 4 (IOS 7) is not detected by computer and itunes.
I am the 2nd owner of this iPhone 4. I did all the troubleshooting said in http://support.apple.com/kb/TS1538 but nothing resolved it.
Troubleshooting I did:
1. Used other iphone / ipod devices, it worked but not my iphone 4.
2. Used different Windows OS and different computer, Win7 & Win8, still not detected.
3. Used different USB cables, still not detected. But my current USB cable is working with other iPhone/iPod devices.
3. Uninstall / Install iTunes, still not detected.
4. There is no "X" in the device Manager, and also, portable devices is not showing upon plugging in the device.
5. Made sure that the Apple Mobile Service is running.
6. I only have iPhone devices, so I don't have any 3rd party Software conflicts.
Please help me. Thanks!Hi anndhrew,
Based on the information you have provided, it appears your <product name> needs to be serviced. The following link should help you get started with the process and has links with additional information on topics such as warranty and service pricing, battery replacement, and express replacement service.
iPhone Repair and Service - Apple Support
http://www.apple.com/support/iphone/repair/
Thanks for using Apple Support Communities.
Best,
Brett L -
since moving to iCloud, my mobileme email works ONLY on my iPhone, but not on my PC with Outlook. I get an error message indicating the authentication is not accepted.
To anyone who has viewed this post and is having similar difficulties, the answer came on a different forum: I dragged & dropped the files from Mail to iCloud Drive. Opened them on my MB Air, they were saved in Templates and are now accessible across all my devices.
Answer came from SGIll: Numbers templateshttps://discussions.apple.com/message/27505880#27505880Numbers templates -
I can't install itunes. I get an error code 2894 & a message that states the installer has encountered an unexpected error installing this package. Anyone know what I need to do to fix this?
Are you able to uninstall iTunes and QuickTime?
You might have to search for the Windows Installer Cleanup Utility, which would allow you to remove some applications that you can't from Control Panel.
Also, take a look at this Apple document -> Trouble installing iTunes or QuickTime for Windows. -
I keep getting Error Code 4002 in iTuens when try to update my iTunes Match. I have turned off Match, then reconnected, but the code keeps coming. So does Error Code 4010 at times. Can someone help?
iTunes store, App Store, iTunes Match and various other services have been down for the past several hours. Apple's System Status page at http://www.apple.com/support/systemstatus/ now shows them back up but they are STILL NOT up for me or many other users. The error codes 4000 series refer to connection errors, I've gotten several from 4001-4010 all day. We're kind of at the mercy of Apple at this point. It would be nice if they would give us some notification about their problems since we are paying for their service.
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IPhone 4S not detected by computer
When I plug my iphone 4s into my computer it is not detected in itunes, device manager or by drivers. It makes the connection noise and shows the charge indicator, nothing else
My classic and shuffle connect fine on my computer
My friends iphone 4S phones connect and are detected fine on my computer
I have tried my iphone on my friends computer and it does not detect (apart from charge)
I have tried a full format and re-install of Windows
I have tried full phone reset of settings and data
It DOES detect and work when plugged into a sound dock (although i cant load music onto it so just played off youtube)
To me it like a part of iOS that syncs with the computer is broken, but I have no idea how to sort this as its not detected when plugged into a computer
Specs
Windows 7 professional 64bit all updates installed
iPhone 4S on iOS 5.1
Model MD235B
Version 5.1 (9B179)
Latest version of itunes (10.6.1.7)
Similar to this thread here
https://discussions.apple.com/thread/3121604?start=0&tstart=0
Please help as I am stuck with an iPhone 4S that I cannot get music ontoDFU mode should not show the 'connect to iTunes symbol' from what I understand....
I just tried to enter DFU mode and following these steps...
The bold part as suspected does not work - computer detects nothing
Connect your iPhone to your computer via USB and launch iTunes.
Now turn your iPhone off. Hold down the sleep / power button at the top right of your iPhone, then slide your finger across the "slide to power off" button on your iPhone's screen. (If it won't turn off, press Home and Sleep/Power until the screen goes dark, then release.)
Once your iPhone is off, hold down both the sleep / power button as well as the home button for 10 seconds. Once 10 seconds has elapsed, release the sleep / power button on your iPhone, but continue to hold the home button until the the above message has appeared in iTunes telling you that your iPhone has been detected in recovery mode. (If you just want to go to recovery mode, skip the 10-second hold on both buttons and simply connect the phone while holding down Home, then wait for 'Connect to iTunes' screen on the phone.)
Click OK. You're now in DFU mode.
Im not in a city with an Apple store but I can get a train to one which wont cost too much
No liquid or damage at all. It has Zagg screen protectors on front and back that cost £27 (including fitting) and a thin case aswell
I will do this, unless anyone other answers appear on here
Thanks -
Any suggestions to fix an error code 0x800000A, and itunes not recongizing my iphone 4? I deleted iTunes and reloaded it with no changes. What can I do?
In the course of your troubleshooting to date, have you worked through the following document?
iPhone, iPad, iPod touch: Unknown error containing '0xE' when connecting to a Windows PC -
Ipod not detected by computer or itunes
Hi all,
I have two older ipod classics (from before they were called classic!), the are suddenly no longer findable on any of my computers. One is a 30gig, and easily 5 years old. The other is an 80 gig that is probably 4 years. Both play thru stereo and car radio with no problems, and can take a charge thru a USB cord. My 180 gig (about 2 years old), is still recognized by computers, as are an original! shuffle and and elderly 4 gig nano. The primary computer is an iMac, OS X 10.6.4 (reloading snow leopard, but thats another story), iTunes 10.4. However, I've also tried to connect these to a Macbook OS 10.6.7 and a Macbook Pro 10.6.7, both less than a year old, as well as a 4 year old macbook running 10.5.8 and iTunes 10.1.1. I've tried several usb cords, and no joy there. These computers all see the 180 gig, as well as the shuffle and nano, but not the other two. Any suggestions?
Thanks,
ZephI think the trouble-shooting you describe has ruled out a bad USB docking cable, and a problem on the USB port. And since it previously worked with this computer, it's not some incompatibility with software or hardware. Even if there was a software (OS or iTunes) related problem, the shuffle should still charge when connected.
So, if it's not software, the docking cable, or the USB port, the cause is probably a problem on the shuffle (such as the logic board or battery). Since it is less than one-year from purchase date, you should have it checked under warranty. If you have an Apple Store nearby, you can make a reservation at the Genius Bar on the store's web page
https://www.apple.com/retail/
and take it there. Otherwise, you can contact Apple's tech support using the Contact Us link at the bottom right corner of this web page. -
HT201413 i have tried resetting my iphone 4 but keep getting an error code at the end (34)
I HAVE AN IPHONE 4, I HAVE TRIED RESETTING THE PHONE BUT KEEP GETTING AN ERROR CODE AT THE END OF THE RESET ie;34, ANY IDEAS PLEASE
I'm not certain thats the problem. I stopped antivirus, I set screensaver to NOT trigger and yet it took me FOUR DAYS to completely sync my ipod touch. Stupid me decided to try it with the iPad and guess what...it's been three days and STILL timing out.
I don't think Steve Jobs died; I think they upgraded him to iOS5, he crashed and they could not restore him.
THIS UPGRADE *****. They rushed it out the door to get the fancy-dancy voice command thing on the iphones and yet that feature does not help ipod or ipad users. -
Updated iTunes to latest version (10.4.1.10) resulted in computer no longer recognising my iPhone 4. Uninstalled and then reinstalled iTunes, still my iPhone is not detected by iTunes.
Please can anyone help…..c) unistalled and reinstalled iTunes
Doublechecking. Have you also tried a complete uninstall of both iTunes and all the other related software components and then a reinstall? If not, try the instructions from the following document:
Removing and reinstalling iTunes and other software components for Windows Vista, Windows 7, or Windows 8 -
Iphone 4s not detecting in iTunes after ios 7.1.2 upate
My iphone 4s not detecting in iTunes after ios 7.1.2 update, please help
regs
skCan you try to connect to another computer?
DFU mode would be the last thing to try before contacting Apple Support or visiting an Authorized Apple Service Provider or Apple Store.
iPhone - Contact Support - Apple Support
iPhone, iPad, or iPod is not recognized by Windows due to driver installation issues -
My iphone 4s is stuck on connect to itunes, is not recognized by computer or itunes
my iphone is stuck on the "connect to itunes" loading screen, and when it's plugged into my computer, itunes and the computer are not able to recognize it. when it is plugged in, it gets a "USB device not recognized" and in device manager, it shows up as an "unknown device". I have read and tried everything in http://support.apple.com/kb/TS1538, as well as uninstalling and re-installing itunes and all it's components several times, but nothing has helped. Please help!!!
The iPhone has gone into recovery mode and you have to restore by connecting to a computer with iTunes and follow the instructions in http://support.apple.com/kb/HT1808. If you do not have a computer with iTunes, a friend with a computer with iTunes, can you get to an Apple store genius bar and see if the techs will restore for you?
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I am unable to connect to the itunes store; I get the message 'Itunes could not be connected to the itunes store. An unknown error occured (-3212). Also when I plug my iphone in to the computer it doesn't ever pick it up please help!!
same here no solutions
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When I plug my phone into the computer nothing happens. The phone doesn't respond the computer doesn't show anything and ITunes doesn't show anything!
I would not worry too much about the charging aspect of the computer connection for now. I did notice that the last time I connected my iPhone to my computer the iTunes had changed and the only way I could determine that my iPhone was connected was by noticing a box at the upper right on the computer screen vs. the older graphical interface which showed the connected iPhone in a column on the left of screen. My iPhone did not turn on and did not charge. However the iPhone was connected and I could in-fact select Sync from one of the iTunes pull-down menus. Again, for quite some time I though my iPhone was not triggering the computer at all when I connected it. I use an iMac.
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My iphone4s does not turn on,when I connect to power ,it shows the message "connect to itunes" but when I connect to iTunes,my pc does not detect my phone,so iTunes does not detect my iPhone.
Are you running the most recent version of iTunes for Windows on your PC? You may be running an older version that is incompatible with the 4s.
Hope this helps
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