IPhone 4 not receiving email

Yesterday my phone stopped receiving email across all my accounts (iCloud, gmail, and a corporate Exchange account). I did a full restore but used the backup from this morning (the backup was from after I stopped receiving emails). Still not receiving emails. Do I need to set up the phone again without the backup? Or is there something else I can try?

Here's a good troubleshooting guide:
iOS: Unable to send or receive email

Similar Messages

Iphone not receiving emails

I have successfully entered my email account so that I can still access my .mac email account after the iCloud transition (without transitioning just yet). My phone works fine and is continuing to receive emails after June 30. But my husbands is not. His laptop is receiving emails, but his iPhone hasn't received any since June 30. Any ideas?

Double check Settings and make sure everything is valid. And just making sure, you are aware of the difference between push-Emails and a battery-saving alternative where you have to manually check of new mail.

Iphone not receiving Emails as an Attachment

We are running Datasync 2.0.1 build 53 and since the upgrade my bosses IPhone (IOS 7.1.2) can't view an email sent as an Attachment. When he receives an email that was forwarded as an attachment, he can read the main email but the attachment shows as (4) red and green lines that can't be clicked on.
Any ideas why?
Androids appear to be fine.
Sincerely,
Ken

In article <[email protected]>, Rlmillies wrote:
> there isnt really an attachment. Its
> just an html formatted email forwarded as an attachment.
>
HTML mail is always done as an attachment in SMTP side of things, but
that certainly should work.
Have you tried another device on this account to help us determine
whether this is an account issue or a device related issue.
Do others on this system us the same iPhone?
Perhaps checking this user's account with mcheck might help as well.
https://www.novell.com/documentation...wmob2_guide_ad
min/data/admin_mgt_mcheck.html
Andy of
KonecnyConsulting.ca in Toronto
Knowledge Partner
http://forums.novell.com/member.php/75037-konecnya
If you find a post helpful and are logged in the Web interface, please
show your appreciation by clicking on the star below. Thanks!

My Mac is not receiving emails, but my iPhone receives emails. How can I fix this?

I have a MacBook Pro Retina with OS X Yosemite 10.10.2. I recently tried to send a large file through the iCloud email drop. The email stayed in my outbox for a day and made my email app extremely slow. The email never sent, so I deleted the email from my outbox and restarted the program. Now, my email is no longer receiving any emails. The same email account on my iPhone receives emails, but my Mac email program will not receive emails. I've restarted the program and the Mac, but nothing has resolved the problem. Any suggestions???

Mail (Yosemite): If you can’t receive messages

Not receiving emails on iMac, iPhone 4, iPhone 5 and macBook Air.

When we purchased our MacBook Air a couple of months ago, we could not receive emails. We have spoken with Comcast and they made sure our settings were okay on their end. In my screwing around on my iMac password, we now are not also receiving home emails. We are set up in iCloud.

Hey there Wolfeden6,
If you are still unable to get your email on your iPhone, and your iOS devices, I would first recommend using this article to help with your Mac Mail program. It walks you through using the Connection Doctor to help diagnose the connection issue.
OS X Mail: Troubleshooting sending and receiving email messages
And for your iOS devices, this is the article I would recommend:
Get help with Mail on iPhone, iPad, and iPod touch
To make sure that you're connected to the Internet, open Safari and go to www.apple.com.
Log in to your email provider's website to make sure that the account is active and the password is correct.
Make sure your settings are correct using Mail Settings Lookup.
Restart your iOS device.
Delete the affected email account from your device.
Tap Settings > Mail, Contacts, Calendars.
Tap the affected email account.
Tap Delete Account.
Add your account again.
Thank you for using Apple Support Communities.
Cheers,
Sterling

My iphone is not receiving emails even when I try to manually upday. I sent myself an email at 8:43am and still haven'y received it on my iphone at 9:13am. Any suggestions?

My iphone is not receiving emails even when I try to manually update. I sent myself an email at 8:43am and still haven'y received it on my iphone at 9:13am. Any suggestions?

delete your mail account and add again your own then try. if it doesnt work reset the phone and start as an new phone

TS3899 Since I updated my iphone, I am not receiving email on my .mac account. What's wrong?

Since I updated my iphone to I0S6, I am not receiving email on my .mac account. What's wrong?

Tim, I was speaking generally. Obviously the iOS upgrade didn't remove the ability to charge on ALL 3rd party devices, else my iH9 wouldn't charge it either.
What I just can't understand is how an old iHome model works just fine with a new iPhone, yet a new iHome model will not. If anything, I would think it would be the other way around.
Anyway, I emailed iHome explaining my situation and I asked if they had planned on releasing a firmware update to fix the problem. I got the typical generic response about unplugging the iHome & removing the batteries for an hour then trying again. And if that doesn't work, send it in for repair in which I would need to pay for the shipping.
If I decide to go that route, I think it's just going to be a waste of time as I would get the iHome back "repaired" and it would have the exact same problem. But I guess I'll never know until I try.
I remember reading on these forums about several others having the same problem. So what are the odds that the iHomes these other people got who are experiencing the same problem are problematic as well? Unless the "repair" iHome is referring to is a firmware update, I don't really buy into this.

My Iphone 4 will not receive email when connected to wifi,works fine on 3G

My Iphone will not receive emails when connected to wifi,works perfect on 3G

Arrr I have this prob to and this has been driving me made i thought it was a network area have changed providers brought different sim cards to get new numbers deleted everything off my iphone to reset it and still no luck..
After reading your comment it has actually been since I have updated my phone.
I have to turn off my phone everyday as I fly and i need to recieve messages when my phone is turned on if this isnt resolved quickly I am going to have to switch from Apple but I dont want to...
Apple can you please advise if this is going to be sorted asap? Alot of people dont turn there phones off all of the time so wont notice however for those of us that do and have to this is a really HUGE ERROR that needs your QUICKEST ATTENTION !
Thanks ;-D

I have a tiscali email account set up on my iPhone it receives emails but will not send - any one had the same issue ?

I have a tiscali email account set up on my iPhone it receives emails but will not send - any one had the same issue ?

Of course you can't it is a generic document for use worldwide on every carrier mail service
The link will tell you how to set up with the info you will have received from TalkTalk when they installed your broadband
You just add that info for SMTP settings
in iPhone
settings>>>>mail contacts a7 calendars>>>chose relevant service (tiscali or TT which ever it is called >>>outgoing mail server
all as decribed in the above document
now read the doc again and follow the instructions once you have established the correct settings from your
TT documentation

I use iPhone, iPad and MacPro, all works fine but the newly purchased iMac does not receive emails on time - always later than other devices. Why and how to fix?

I use iPhone, iPad and MacPro, all works fine but the newly purchased iMac does not receive emails on time - always later than other devices. Why and how to fix?

Go to Mail Preferences
Click on the General tab
Set "Check for New Messages:" to "Every Minute"
Hope this helps

After accepting the carrier update yesterday my iPhone 5s will not receive emails via my work Exchange system.

After accepting the carrier update yesterday my iPhone 5s will not receive emails via my work Exchange system. I can send emails, but can not receive. I deleted my account and added it back with the directed provided by our Corporate IT, but I still can't receive emails. I've hard booted and soft booted my phone several times to no avail. What else can I do to help remedy this situation?

I don't have any other email accounts on my phone and I don't get any type of error message. It just says "Checking for Mail" and I receive nothing, so I know that it is accessing my work email system. I haven't made any changes to my account. I only accepted the message to update my carrier system.....I do have an appointment with the local Verizon store to see if they can help.
Just FYI, my Exchange email account still works on my iPad, so I'm pretty sure the settings are correct.

My mac will not send or receive email's... its not internet connection... my iPhone still receives emails... so I'm not sure how to troubleshoot this problem, any ideas?

my mac will not send or receive email's... its not internet connection... my iPhone still receives emails... so I'm not sure how to troubleshoot this problem, any ideas?

What does the Mail Connection Doctor return?
The link in my first replay included :
If you still can’t send or receive email
Mail Connection Doctor may be able to tell you more about the issue.

Iphone will not receive emails

I recently changed my password on both my yahoo account and itunes account. i have an ipad and an iphone. My ipad is receiving emails under my old password, and my iphone will not receive emails under the new or old password. when I try to enter password for email under setting on iphone, it gives me the message that the yahoo server is unavailable. again, my ipad has no problems receiving emails nor does my wife on her iphone.

I don't have any other email accounts on my phone and I don't get any type of error message. It just says "Checking for Mail" and I receive nothing, so I know that it is accessing my work email system. I haven't made any changes to my account. I only accepted the message to update my carrier system.....I do have an appointment with the local Verizon store to see if they can help.
Just FYI, my Exchange email account still works on my iPad, so I'm pretty sure the settings are correct.

I am not receiving emails on my iPhone 5s

I am not receiving email messages on my iPhone 5s.

Hello kurt142,
There could be a few things that could be causing your issue with not able to get mail. To get it sorted out, take a look at the article below to go over some troubleshooting options to get it back up and running again. You may need to remove and add the email account back in.
Get help with Mail on iPhone, iPad, and iPod touch
https://support.apple.com/en-us/TS3899
Regards,
-Norm G.

TS4002 Not receiving emails w/ attachments from a few of my existing contacts

This is a problem I just started having in the last couple weeks! I am not receiving emails w/ attachments from two of my every day mail contacts. Both of these people are with different organizations with different email accounts. If they send me an email without an attachment I receive it, but when they send one with an attachment, I don't even get a notification that they TRIED to send it! I have missed multiple emails from important business clients and my realtor! I have received hundreds of emails from these clients over the last 3 years. The attachments are simple PDF files so I know they are not exceeding the limit. They do not show up on the iCloud site, in my Mail app, or on my iPhone.
I have had several other contacts send me attachments which I receive as expected.
I have an @me.com account. Have had no complaints until now.
Any help?

Hi Tattoosleeve,
I suggest double check the Anti-Spam configuration if you have enabled it. More details in the following link:
http://technet.microsoft.com/en-us/library/aa997242.aspx
Did the customers get NDRs when they can't send to your org? If yes, please paste the details without sensitive information for the further troubleshooting.
I want to double confirm your Exchange server version. If you are using Exchange Online, I suggest contact Exchange Online Forum for help so that we can get more professional suggestion. For your convenience:
http://social.technet.microsoft.com/Forums/msonline/en-US/home?forum=onlineservicesexchange
Thanks
Mavis
Mavis Huang
TechNet Community Support

IPhone 4 not receiving email

Similar Messages

Maybe you are looking for