IPhone 4 not recognized by Image Capture
help! so i'm trying to transfer photos i've taken with my iphone to my mac. when i open image capture, the iphone doesn't pop up as a recognizable device. tried to google the issue and to no avail... any help is appreciated! thanks
I had the same issue and when I searched for a solution, all I found was your question. So I messed around a bit and got it working.
I'm no computer engineer, so I did about 3 things at once rather than 1 at a time. Thus, I don't know if it was one step or a series of steps that got things working again so I'll tell you what I did and you can take it from there.
I had the iphone 4 connected with the cable. I had image capture running. It listed the proper number of images but I couldn't see the thumbnails and when I downloaded all, the newest ones didn't download.
In image capture, I went to the devices menu and clicked "browse devices" and unchecked iphone. Then I did a hard reset of the iphone by pressing the home and power button at the same time until the apple logo appeared. Image capture said no devices were connected. After the reboot (while still plugged into the USB), image capture showed my phone and all the thumbnails correctly.
I'm guessing it was just the reboot that did the trick.
good luck.
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I have tried using Cannon software and it tells me no driver is found.I had the same issue and when I searched for a solution, all I found was your question. So I messed around a bit and got it working.
I'm no computer engineer, so I did about 3 things at once rather than 1 at a time. Thus, I don't know if it was one step or a series of steps that got things working again so I'll tell you what I did and you can take it from there.
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There are two scanner drivers available for many of the new models of Canon AIOs. There is the ICA driver and the Canon scanner driver.
During my tests on clean builds of 10.6.x I found that my Canon AIOs were able to print and scan via wireless by simply installing the Canon update provided by Apple. This update consisted of the then latest printer driver for many models of Canon AIO and inkjet and the ICA driver. Canon's scanner driver was not included as part of this download from Apple.
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Right now I am using a new build of 10.6.6 on my MBPro. So that I could print to my MP990 at home and an MG6150 at work I simply installed the v2.4.1 update and have printer and scanner queues in Print & Fax for both. I have not installed scanner drivers for either device and at home with my MP990 Image Capture does not show any device being available, while Preview does show the MP990 once I select 'Import from Scanner > Include Networked Devices'. Also, Acrobat Pro 9 does not show my MP990 being available.
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I'll give you steps so it'll be easy to read.
I suggest having your phone plugged into a working USB during this process.
1. Open up your Device Manager (run/use command line devmgmt.msc or look for it by sliding open your charm bar located on the right of your computer screen, selecting PC Info, and then on the left hand side of your PC Info window, click "Device Manager"
2. Once you are in your device manager, look at the above tab (It should say File, Action, View, and Help) and Click View. Click "Show Hidden Devices"
3. Look for "Portable Devices", and click it. There should be something similar or exact to "Apple iPhone".
4. Right click it, and select "Update Driver Software..."
5. Click "Browse my computer for driver software"
6. Click "Let me pick from a list of device drivers on my computer"
7. Click "Show All Drivers", then click "Next"
8. Click "Have Disk"
9. Type in C:\Program Files\Common Files\Apple\Mobile Device Support\Drivers
10. Click "Browse", there should be a file that says "usbaapl64" RIGHT click it and click "Install"
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When what is clicked?
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- What version of iPhoto.
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- History: Is this going on long? Has anything been installed or deleted? - Are there error messages?
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Dennis here from westport. I too am a goldmine user for many years and would love to know how you sync.
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but itunes reconize my iphone.
p.s. my iphoto, iOS, OS X are newest version.Hi,
I had this problem.
I don't know the best way to resolve this but i tell you how i did it.
1 - I saved my iphone on the mac.
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After the restaure, the iphone was seen on itunes and iphoto and others...
Best regards, Henry.
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