Iphone 4 not recognized by itunes to sync, charges but no iphone symbol/button nothing comes up.

please help me!

i would try to do that, but im not sure if my phone is backed up. i cant back it up because nothing comes up when i plug it in.
i just synced my ipod perfectly fine, but my phone still isnt recognised

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IPhone not recognized by iTunes any more

iTunes 9.0.2 on a 2006 iMac 2GHz intel duo running OSX 10.5.8
iPhone 3Gs 32 gig
iPod (5th gen)
3 external hard drives, all the iTunes library stored on a Mybook 1 TB Firewire drive plugged into iMac direct, not via a Firewire hub.
I plugged my iPhone into the Mac this am, tried to sync the iPhone and got an error message saying that something was wrong with my iTunes.
Mac then froze.
Finally got the Mac back up after five attempts (eventually, had to unplug everything, including the mains to the iMac, plug in just the power, keyboard and mouse, press and hold power switch for 5 secs then plug in each extra drive when the Mac came back up).
Found something seriously wrong with iTunes as it wouldn't open when clicked on (Force Quit reported app frozen).
Deleted iTunes using AppZap then downloaded iTunes from Apple website.
iTunes now back up on iMac but can't find any of the music files (even when I carefully repoint the iTunes to the correct location for the iTunes library by iTunes/Preferences/Advanced then Change iTunes Media Folder Location). Each entry in the iTunes library now has a black exclamation mark against it,
Also, iTunes doesn't see my iPhone when I plug it in.
Also, when I plug in my iPod, get the error message "The iPod is synced with anotehr iTunes library. Do you want to erase this iPod and sync with this iTunes library?"
HELP!
By the way, I have TIME MACHINE running to a separate and dedicated HD. Can I not just "roll back" my iMac in the same way I could do with a PC, say selecting the iMac when it was last working fine (yesterday evening)??
Keeping fingers crossed and hoping for an answer....
Chris

Rather than create another "iPhone not recognized by iTunes" thread, I'll add to this one. I have an iPhone 3G 8GB.
After going through those steps you listed, my Windows XP installation always reverts back to the old Windows Apple iPhone drivers which only sees it as a camera. I've had it set to only pull from the iTunes drivers by specifying "Don't search, I will choose the driver to install" in the Hardware Update Wizard. Windows still doesn't like the iTunes drivers stating "the specified location does not contain information about your hardware". This location is the same as you noted: "C:\Program Files\Common Files\Apple\Mobile Device Support\Drivers" which contains:
usbaapl.cat
usbaapl.inf
usbaapl.sys
All dated 7/22/2008.
My current drivers for the iPhone in my setup are still the MS drivers, version 5.1.2600.0.
usbscan.sys
ptpusb.dll
ptpusd.dll
Any help would be appreciated! Thanks!
-Alex
Message was edited by: Cassiux
Message was edited by: Cassiux

IPhone not recognized by iTunes, but listed in "My Computer"

Hi,
I have exhaustively searched the other threads as well as Apple support. I am running Vista 32-bit. I just received a replacement phone and I have literally never had so much as a hiccup recognizing, syncing, etc. on my laptop which is the only computer I have ever used with an iPhone. When I plug in my new phone initially, a pop up appears stating that Device driver is being installed. It will then appear in "My Computer" as a camera, but does not appear in iTunes.
I have un-installed and re-installed iTunes.
I have un-installed and re-installed the driver for iPhone. When I go to the device manager and attempt to install device driver manually, the message appears "Windows found driver software for your device but encountered an error while attempting to intall it. The phone is recognized on my desktop computer and my iPod is recognized on my laptop. So I am assuming it must be something that is setup on my computer that I need to delete,modify, add, etc. Please someone help.

DR2238 wrote:
When I start ITunes and plug in my IPhone, ITunes will recognize the IPhone as normal, after about a minute, my IPhone will disappear and disconnect from ITunes. I have the most current ITunes and IPhone versions, I have tried different USB cables and different USB ports with the same result. The IPhone will still be listed as a camera in My Computer but not recognized by ITunes. If I unplug the IPhone and plug it back in, ITunes will recognize it again but drop it after about a minute.
Any help would be appreciated
Thanks
It sounds to me like it could be something to do with some power saving mode you have on your computer, such as screen saver or some other power saving mode. Do you have a laptop or desktop PC? as I am more inclined to think that a laptop might cause it if it were running on battery.
The power saving modes/screen saver etc should be in the Control Panel, click Performance and Maintenance, and then click Power Options. In the power options box, have a look around in here and temporarily switch off the screen saver, and adjust the various power option values for the various parts of your computer, to the maximum length/or switch that option off so that it isnt used. After these adjustments, restart your computer and load iTunes up and see if the problem remains.
I never put my iPhone in airplane mode when syncing and I have never had your problem. But if my suggestion doesn't work, then it might be worth trying Piperox13 suggestion.

Iphone not recognized in itunes after upgrade to snow leopard

after upgrading to snow leopard, iPhone not recognized in iTunes & does not show up.
Account OK in iTunes.
Any idea how to resume normal sync ?

Refer to this article:
iOS: Device not recognized in iTunes for Windows
http://support.apple.com/kb/TS1538

I recently upgraded to iTunes 11.1.5 and now my iPod Nano is not recognized in iTunes. I also upgraded my iPhone 5s to iOS 7.1. i Tunes on my computer does recognize my iPhone. What is the problem with my iPod Nano not being recognized?

I recently upgraded to iTunes 11.1.5 and now my iPod Nano is not recognized in iTunes. I also upgraded my iPhone 5s to iOS 7.1. i Tunes on my computer does recognize my iPhone. What is the problem with my iPod Nano not being recognized?

I would think, Twins1995, that if we are having the problem, others are as well. Hopefully, Apple will shortly issue a follow-up software release to fix the problem. Or is that just wishful thinking on my part.
It would be helpful, if there were some kind of work-around in the interim, so we can use our devices. Pretty frustrating when you consider that all of the hardware and software is produced by Apple.

IPhone not recognized by iTunes after update

I recently downloaded & installed the latest update for iTunes and it actually removed iTunes and put and extra (& useless) shortcut for quicktime in my desktop. I uninstalled everything and reinstalled iTunes and quicktime with nor problem. I hooked up the iPhone and downlaoded the latest update for it as well and it crashed during the installation of it. I have since had to reboot on my roomates pc and it will not be come up in iTunes. My computer still recognizes it though. I have gone through all the steps in apples site and microsoft and have no clue what to do now. I use this thing all day every day and need the music and video capablities for "work" purposes. If anyone can help, thanks.

Symptoms:
iPhone not recognized by iTunes on Windows computer, however an iPod will.
The iPhone CAMERA appears in windows My Computer - but nowhere else.
Problem:
The Apple iPhone Driver has been replaced by a Microsoft Driver which enables the camera/storage, but did not allow it to connect with iTunes.
SOLUTION:
From Device Manager, Select the iPhone (under imaging/Portable Devices) and then select "Update Driver", Don't direct it to automatically search for a driver, instead, manually point it to search in C:\Program Files\Common Files\Apple\Mobile Device Support\Drivers - It should then "do it's thing" and install the correct apple driver - voila - iPhone is then recognized.
G-Man

IPhone not recognized in iTunes when using WiFi sync

I have found that my iPhone is frequently not recognized when using WiFi sync. The only way to sync my phone when that happens is to use the old fashioned way--connect it to my computer via USB. Then the phone is recognized and syncs fine. The device shows even when I take my iPhone off power. But when I close iPhone and later reopen it and plug in my iPhone to power, often it is not recognized. I've tried everything I can think of but nothing works.
Any ideas?
talbryn

I am having the same problem. It was working just fine and then just mysteriously stopped showing up in iTunes (my iPad still shows up & syncs via wifi just fine--it is just my iPhone). Someone please reply soon, this is driving me nuts! Thanks in advance!!

Froze upgrading ios 6 on connect to itunes screen not recognized by itunes and wont charge no power with usb

The guy at the Apple store said "Now thats a Brick" "I've never seen or heard of one this bad!"
I bought the phone with little to no info on it. I was told that it froze after several failed attempts at loading IOS 6.
Now... It will only turn on if plugged into wall, it will show black, then apple, then "connect to itunes" screen and thats it. As soon as I unplug, it dies. If I try power off, it turns back on and freezes in same place. Reset, same. And unabale to Factory restore cuz I cant unplug from wall. Im asuming its in dfu, nothing works.
When connected to USB,no power, no response from pc (win xp) or Itunes. Although... I swear I heard pc beap once as though it "found new hardware" but on inspection, Nothing.
My theories: 1) Battery is hooped. ( but I was told it worked fine a month ago) The longest I have had it charging is 4hrs and i died as soon as removed.
                    2) VCC conductor. Would explain USB issue.
                    3) The phone was "jailbroke" and IOS6 did not like that. Isnt there programs to reverse this?
                    4) IOS6 interupted, then phone got factory restored. Is it possible there is No "OS" on it?
I never touched an Iphone untill 2 days ago, and I have read and tried every troubshooting solution I could find. If I can fix this I'll be an expert!
Any help appreciated.

Hello, chipperp.
Thank you for visiting Apple Support Communities.
Start with the section labeled Verify that the Apple Mobile Device USB Driver is installed > For Windows Vista, Windows 7, and Windows 8 > Update the Apple Mobile Device Driver.
iOS: Device not recognized in iTunes for Windows
http://support.apple.com/kb/TS1538
If the issue persists, try the troubleshooting steps in the first article below. If you received a specific error number when restoring, see the section labeled Get more help in the second article below.
If you can't update or restore your iOS device
http://support.apple.com/kb/ht1808
Resolve iOS update and restore errors in iTunes
http://support.apple.com/kb/ts1275
Cheers,
Jason H.

Iphone not recognized by itunes and my safari also will not open??? Help??

I bought an iphone and synced it. When unplugging it, I realized all my apps I downloaded were gone off the iphone (I did find them in the itunes folder however) but the issue is, my Safari and my itunes program will NOT open. They bounce once and that is it, never opens. No errors, nothing. I have been going insane trying to figure out what the problem is. Anyone else have this issue?

See:
iOS: Device not recognized in iTunes for Windows

IPod and iPhone not recognized by iTunes nor Windows

After working fine for a long time, suddenly both my iPod Classic and my iPhone are not recognized by iTunes nor Windows.
I have tryed EVERY single troubleshooting recommended by Apple Support
Can anyone give me new ideas? I really need to sync!
Thank you...

Hi,
Have you seen this link...
Device Not Recognised
For PC
http://support.apple.com/kb/TS1538
http://www.apple.com/support/itunes/devices/

Iphone not recognized by itunes after upgrading to IOS6

After upgrading ti IOS6 my Iphoe opende and says "configure" and then tells me to connect to Itunes. Problem is that when I start Itunes and connect the Iphone to my computer via USBport is is not recognised by Itunes and not found as a unit. What do I do? The phone will not open and doesn´t funcion.... Anyone knows how ta handle this?

Hi there Karin01,
You may find the troubleshooting steps in the article below helpful.
iOS: Device not recognized in iTunes for Mac OS X
http://support.apple.com/kb/TS1591
iOS: Device not recognized in iTunes for Windows
http://support.apple.com/kb/TS1538
-Griff W.

IPhone not recognized by iTunes, please help!

Yesterday i updated iTunes to its latest version (10.1.1) in order to be able to update my iPhone 3GS to the latest OS version hoping to fix a problem with the phone's volume which goes all the way to low on its own. But ever since i updated iTunes my phone is not recognized by iTunes, yet it is recognize by my PC. I connect the phone, it beeps when connects, and the window that allows me to browse through the phone's camera roll opens, and it shows under My Computer. Yet it never appears under devices in iTunes. I have tried every single step recommended by apple.com without results. Does anyone knows how to fix this?? I need to back up my phone and i cant do it right now

Hello Mr. Mai,
I would be concerned as well if my iPhone and iPad were not recognized by iTunes. Thank you for providing all the information with the steps you took in regards to this issue. I found an article with a few more steps you can take (you can skip the steps you have already taken):
iOS: Device not recognized in iTunes for Windows
http://support.apple.com/kb/TS1538
Thank you for using Apple Support Communities.
Best,
Sheila M.

Iphone not recognized in itunes mac os 10.8.5

i'm running mac osx 10.8.5
my iphone4 is 7.1.2
updated itunes to 12.0.1
and now both my iphone and my ipad are not recognized by itunes, yet my iphoto does recognize them
plese help

Have you tried everything in this Apple support document?
iPod not recognized in iTunes and Mac desktop
Does the iPod still appear as an externally mounted drive within Finder?
B-rock

Iphone not recognized in iTunes when computer is connected to the Internet

I hope someone can help me with this.
When you log onto the computer and connected to the internet, iTunes takes almost a full minute to open and when I plug my iPhone in, the computer dings like it sees it, but it never shows up in iTunes. HOWEVER, if I am NOT connected to the internet, iTunes opens in 4 seconds and the iphone is recognized in iTunes.
So basically iTunes and iPhone only really works if there is no internet connection.
Any one hear of anything like this before?
Thanks.

No, hadn't tried that. Did, but it didn't work... the loading bar made it a little bit further however it still froze. Not sure if this will help (or even what this means) but this is the error message it displays in the report to send to apple (however it won't even allow me to send it)
Date/Time: 2008-01-03 19:08:39 +0100
OS Version: 10.5.1 (Build 9B18)
Architecture: i386
Report Version: 4
Command: iWeb
Path: /Applications/iWeb.app/Contents/MacOS/iWeb
Version: 2.0.2 (200)
Build Version: 2
Project Name: iWeb
Source Version: 3920000
Parent: launchd [62]
PID: 721
Event: hang
Time: 7.00s
Steps: 43

My iphone not recognized in iTunes for Mac OS X

Hi,
I try to conect my Iphone to itune and I change diffrent USB port, restart my computer and Iphone but still not recognized in iTunes for Mac OS X.
appreciate your help. thanks

Try working through the steps in this troubleshooting document, starting with the iPhone troubleshooting assistant: http://support.apple.com/kb/TS1591.

Iphone 4 not recognized by itunes to sync, charges but no iphone symbol/button nothing comes up.

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