IPhone 4 not recognized by iTunes. Windows 7

Hi all,
I have read all the forums, my iPhone 4 is just not being recognized in iTunes
I have tried reinstalling iTunes. Gone to device manager, reset mobile service, followed all the apple support pages.
I have updated to the new iTunes and my iPhone isn't even being recognized in device manager, however does charge when I plug it in.
How's anyone faced this before and has solutions? Not just having the same problem.
My only thinking is I am on the previous operating system (4.3.2) because I had battery problems (overheating, rapid drain) and don't want to risk it happening again- it just fixed itself somehow.
I have no idea how to get it to show in iTunes...

to keep tradition, i am going to be the only person replying to this thread.
this is because i have fixed the problem. i changed the cable. simple as that.
i had a read around - if it is not showing in your on your computer in your devices, then it is your computer / operating system problem.
if it is showing, then it is an itunes problem .
i know that sounds simple, but it made me think about what was my computer doing wrong. my cable was from an old ipod - and must have just worn out.
hope that helps some people - took me half a day but i got there.

Similar Messages

IPhone not recognized by iTunes (windows XP)

Problem: On home computer, when iPhone is pluged into pc, iTunes does not recognize it, nor does it give me any sign that it has detect it.
I have an Windows XP machine running most recent iTunes. I also have a 3rd Gen iPod that has been working with iTunes with no problems. I connect the iPhone directly to the PC (no hub) and have tried all available ports. I have also Uninstalled iTunes several times and removed all APPLE software as well (quicktime, updater, ipod update, etc), but still with no success. I have insured that the apple mobile devise is installed and running, and have manually removed the iPhone usb driver from the list of devices and re-installed it. The iPhone does charge when connected to the computer and windows does give a “bing!” connected, and if pictures are on it, it prompts me for a picture program.
I have read forums and browsed the web for the last week trying to find a solution, but still nothing has helped. I'm hopping that this community of users can help.
Thanks in advance for your time in responding.
PS. I finally got my iphone activated and setup using the office PC... but really need to make my home computer work... all of my music is there.

I know you stated that you had uninstalled and reinstalled, but this is the last thing I can think of to help you.
There are a total of 5 programs that you need to uninstall...2 begin with Apple; 2 beign with iTunes and then Quicktime.
Once those are uninstalled then completely clean out your temp folder.
Reboot
Download a fresh copy of iTunes with no other programs running and all of your start up stuff done. Then install it. You want your system totally focused on your itunes. I would even shut down your firewall and virus protection (disconnect from internet) to try and get a good install.
If that does not work...I don't know what more to tell you.
Reboot and cross your fingers.
Good Luck

IPhone not recognized by iTunes any more

iTunes 9.0.2 on a 2006 iMac 2GHz intel duo running OSX 10.5.8
iPhone 3Gs 32 gig
iPod (5th gen)
3 external hard drives, all the iTunes library stored on a Mybook 1 TB Firewire drive plugged into iMac direct, not via a Firewire hub.
I plugged my iPhone into the Mac this am, tried to sync the iPhone and got an error message saying that something was wrong with my iTunes.
Mac then froze.
Finally got the Mac back up after five attempts (eventually, had to unplug everything, including the mains to the iMac, plug in just the power, keyboard and mouse, press and hold power switch for 5 secs then plug in each extra drive when the Mac came back up).
Found something seriously wrong with iTunes as it wouldn't open when clicked on (Force Quit reported app frozen).
Deleted iTunes using AppZap then downloaded iTunes from Apple website.
iTunes now back up on iMac but can't find any of the music files (even when I carefully repoint the iTunes to the correct location for the iTunes library by iTunes/Preferences/Advanced then Change iTunes Media Folder Location). Each entry in the iTunes library now has a black exclamation mark against it,
Also, iTunes doesn't see my iPhone when I plug it in.
Also, when I plug in my iPod, get the error message "The iPod is synced with anotehr iTunes library. Do you want to erase this iPod and sync with this iTunes library?"
HELP!
By the way, I have TIME MACHINE running to a separate and dedicated HD. Can I not just "roll back" my iMac in the same way I could do with a PC, say selecting the iMac when it was last working fine (yesterday evening)??
Keeping fingers crossed and hoping for an answer....
Chris

Rather than create another "iPhone not recognized by iTunes" thread, I'll add to this one. I have an iPhone 3G 8GB.
After going through those steps you listed, my Windows XP installation always reverts back to the old Windows Apple iPhone drivers which only sees it as a camera. I've had it set to only pull from the iTunes drivers by specifying "Don't search, I will choose the driver to install" in the Hardware Update Wizard. Windows still doesn't like the iTunes drivers stating "the specified location does not contain information about your hardware". This location is the same as you noted: "C:\Program Files\Common Files\Apple\Mobile Device Support\Drivers" which contains:
usbaapl.cat
usbaapl.inf
usbaapl.sys
All dated 7/22/2008.
My current drivers for the iPhone in my setup are still the MS drivers, version 5.1.2600.0.
usbscan.sys
ptpusb.dll
ptpusd.dll
Any help would be appreciated! Thanks!
-Alex
Message was edited by: Cassiux
Message was edited by: Cassiux

IPhone not recognized by iTunes after update

I recently downloaded & installed the latest update for iTunes and it actually removed iTunes and put and extra (& useless) shortcut for quicktime in my desktop. I uninstalled everything and reinstalled iTunes and quicktime with nor problem. I hooked up the iPhone and downlaoded the latest update for it as well and it crashed during the installation of it. I have since had to reboot on my roomates pc and it will not be come up in iTunes. My computer still recognizes it though. I have gone through all the steps in apples site and microsoft and have no clue what to do now. I use this thing all day every day and need the music and video capablities for "work" purposes. If anyone can help, thanks.

Symptoms:
iPhone not recognized by iTunes on Windows computer, however an iPod will.
The iPhone CAMERA appears in windows My Computer - but nowhere else.
Problem:
The Apple iPhone Driver has been replaced by a Microsoft Driver which enables the camera/storage, but did not allow it to connect with iTunes.
SOLUTION:
From Device Manager, Select the iPhone (under imaging/Portable Devices) and then select "Update Driver", Don't direct it to automatically search for a driver, instead, manually point it to search in C:\Program Files\Common Files\Apple\Mobile Device Support\Drivers - It should then "do it's thing" and install the correct apple driver - voila - iPhone is then recognized.
G-Man

Iphone not recognized in itunes after upgrade to snow leopard

after upgrading to snow leopard, iPhone not recognized in iTunes & does not show up.
Account OK in iTunes.
Any idea how to resume normal sync ?

Refer to this article:
iOS: Device not recognized in iTunes for Windows
http://support.apple.com/kb/TS1538

IPod and iPhone not recognized by iTunes nor Windows

After working fine for a long time, suddenly both my iPod Classic and my iPhone are not recognized by iTunes nor Windows.
I have tryed EVERY single troubleshooting recommended by Apple Support
Can anyone give me new ideas? I really need to sync!
Thank you...

Hi,
Have you seen this link...
Device Not Recognised
For PC
http://support.apple.com/kb/TS1538
http://www.apple.com/support/itunes/devices/

IPhone not recognized by iTunes, but listed in "My Computer"

Hi,
I have exhaustively searched the other threads as well as Apple support. I am running Vista 32-bit. I just received a replacement phone and I have literally never had so much as a hiccup recognizing, syncing, etc. on my laptop which is the only computer I have ever used with an iPhone. When I plug in my new phone initially, a pop up appears stating that Device driver is being installed. It will then appear in "My Computer" as a camera, but does not appear in iTunes.
I have un-installed and re-installed iTunes.
I have un-installed and re-installed the driver for iPhone. When I go to the device manager and attempt to install device driver manually, the message appears "Windows found driver software for your device but encountered an error while attempting to intall it. The phone is recognized on my desktop computer and my iPod is recognized on my laptop. So I am assuming it must be something that is setup on my computer that I need to delete,modify, add, etc. Please someone help.

DR2238 wrote:
When I start ITunes and plug in my IPhone, ITunes will recognize the IPhone as normal, after about a minute, my IPhone will disappear and disconnect from ITunes. I have the most current ITunes and IPhone versions, I have tried different USB cables and different USB ports with the same result. The IPhone will still be listed as a camera in My Computer but not recognized by ITunes. If I unplug the IPhone and plug it back in, ITunes will recognize it again but drop it after about a minute.
Any help would be appreciated
Thanks
It sounds to me like it could be something to do with some power saving mode you have on your computer, such as screen saver or some other power saving mode. Do you have a laptop or desktop PC? as I am more inclined to think that a laptop might cause it if it were running on battery.
The power saving modes/screen saver etc should be in the Control Panel, click Performance and Maintenance, and then click Power Options. In the power options box, have a look around in here and temporarily switch off the screen saver, and adjust the various power option values for the various parts of your computer, to the maximum length/or switch that option off so that it isnt used. After these adjustments, restart your computer and load iTunes up and see if the problem remains.
I never put my iPhone in airplane mode when syncing and I have never had your problem. But if my suggestion doesn't work, then it might be worth trying Piperox13 suggestion.

Iphone not recognized by itunes after upgrading to IOS6

After upgrading ti IOS6 my Iphoe opende and says "configure" and then tells me to connect to Itunes. Problem is that when I start Itunes and connect the Iphone to my computer via USBport is is not recognised by Itunes and not found as a unit. What do I do? The phone will not open and doesn´t funcion.... Anyone knows how ta handle this?

Hi there Karin01,
You may find the troubleshooting steps in the article below helpful.
iOS: Device not recognized in iTunes for Mac OS X
http://support.apple.com/kb/TS1591
iOS: Device not recognized in iTunes for Windows
http://support.apple.com/kb/TS1538
-Griff W.

IPhone not recognized by iTunes, please help!

Yesterday i updated iTunes to its latest version (10.1.1) in order to be able to update my iPhone 3GS to the latest OS version hoping to fix a problem with the phone's volume which goes all the way to low on its own. But ever since i updated iTunes my phone is not recognized by iTunes, yet it is recognize by my PC. I connect the phone, it beeps when connects, and the window that allows me to browse through the phone's camera roll opens, and it shows under My Computer. Yet it never appears under devices in iTunes. I have tried every single step recommended by apple.com without results. Does anyone knows how to fix this?? I need to back up my phone and i cant do it right now

Hello Mr. Mai,
I would be concerned as well if my iPhone and iPad were not recognized by iTunes. Thank you for providing all the information with the steps you took in regards to this issue. I found an article with a few more steps you can take (you can skip the steps you have already taken):
iOS: Device not recognized in iTunes for Windows
http://support.apple.com/kb/TS1538
Thank you for using Apple Support Communities.
Best,
Sheila M.

HT1369 I updated itunes now my ipod or phone wont sync devices not recognized by itune. windows 8 sees the device what changed?

How do I get Itunes to recognize my devices? i5S and ipods have been synced to this pc prior to Friday's itunes update.
if I uninstall and reinstall itunes will my backups and library be lost?

Hi meccamark,
If you are having issues with your iOS devices not being recognized by iTunes on your Windows machine, you may find the following article helpful:
iOS: Device not recognized in iTunes for Windows
http://support.apple.com/kb/ts1538
Regards,
- Brenden

Iphone not recognized by itunes and my safari also will not open??? Help??

I bought an iphone and synced it. When unplugging it, I realized all my apps I downloaded were gone off the iphone (I did find them in the itunes folder however) but the issue is, my Safari and my itunes program will NOT open. They bounce once and that is it, never opens. No errors, nothing. I have been going insane trying to figure out what the problem is. Anyone else have this issue?

See:
iOS: Device not recognized in iTunes for Windows

Iphone not recognized in itunes mac os 10.8.5

i'm running mac osx 10.8.5
my iphone4 is 7.1.2
updated itunes to 12.0.1
and now both my iphone and my ipad are not recognized by itunes, yet my iphoto does recognize them
plese help

Have you tried everything in this Apple support document?
iPod not recognized in iTunes and Mac desktop
Does the iPod still appear as an externally mounted drive within Finder?
B-rock

Iphone not recognized in iTunes when computer is connected to the Internet

I hope someone can help me with this.
When you log onto the computer and connected to the internet, iTunes takes almost a full minute to open and when I plug my iPhone in, the computer dings like it sees it, but it never shows up in iTunes. HOWEVER, if I am NOT connected to the internet, iTunes opens in 4 seconds and the iphone is recognized in iTunes.
So basically iTunes and iPhone only really works if there is no internet connection.
Any one hear of anything like this before?
Thanks.

No, hadn't tried that. Did, but it didn't work... the loading bar made it a little bit further however it still froze. Not sure if this will help (or even what this means) but this is the error message it displays in the report to send to apple (however it won't even allow me to send it)
Date/Time: 2008-01-03 19:08:39 +0100
OS Version: 10.5.1 (Build 9B18)
Architecture: i386
Report Version: 4
Command: iWeb
Path: /Applications/iWeb.app/Contents/MacOS/iWeb
Version: 2.0.2 (200)
Build Version: 2
Project Name: iWeb
Source Version: 3920000
Parent: launchd [62]
PID: 721
Event: hang
Time: 7.00s
Steps: 43

My iphone not recognized in iTunes for Mac OS X

Hi,
I try to conect my Iphone to itune and I change diffrent USB port, restart my computer and Iphone but still not recognized in iTunes for Mac OS X.
appreciate your help. thanks

Try working through the steps in this troubleshooting document, starting with the iPhone troubleshooting assistant: http://support.apple.com/kb/TS1591.

Windows 7 RC 64bit and iPhone 3gs/ iPhone not recognized by iTunes

I've had my 3gs for a about a week. After the third day it stopped syncing with my computer. ITunes (latest 64 bit version) gives the error that an iphone was detected, but not properly recognized. Is anyone else using this combination of 3gs and windows 7?

I built a new I7 920 system in May, and am using the Windows 7 RC 64bit as my OS. Even though my Iphone and my wifes 3G worked fine at first. Shortly after that about two weeks. They stopped being recognized by Itunes. I scoured the internet looking for a fix. The only one that corrected the problem was to extract the individual program executables from the Itunes64 bit setup file, by using Winrar, and then changing the Apple mobile device program to run in compatability mode. Launch it and select repair, after I did this my phones were recognized again by Itunes, but unfortunately this only lasted for a few days. Now i'm back to neither of them being recognized by Itunes again. I don't know what else to do. It would be nice if Apple could give us a leg up on this and help get these things working better.

My iphone not recognized in iTunes for Windows

my iphone not appear under devices in iTunes after connect it to windows pc

Have a look at this document:
http://support.apple.com/kb/TS1538

IPhone 4 not recognized by iTunes. Windows 7

Similar Messages

Maybe you are looking for