IPhone 4 phone no audio calling only

Audio on calling non-existent. Incoming or outgoing calls mic and speaker not working. Only in the phone application is there an issue. Voice control works, and earpiece works when listening to voicemail. Can use Voxer uninhibited as well. Only fails during phone calls. Never opened phone and have never jailbroken. Seems to be a software issue, but I'm not sure. Apple "Genius" tried restore and DFU restore to no avail, and then in true "Genius" fashion was dumbfounded and offered nothing other than coughing up $200.00 for a new one. Had phone for 16 months.

I agree. I understand that malfunctions do occur and that warranties expire. However for a 200 dollar product I tend to expect more than 16 months, regardless of how unreasonable some may feel that is. When speaking of "iAnything" expectations are high, and I feel I've been let down comprehensively. This malfunction cannot be attributed to personal causes, nor normal wear and tear persay. Therefore I can only assume that it is due to faulty software or hardware. Understandably, I feel that the blame lies with the manufacturer. Their reluctance to properly address this issue at the retail level as well as a company has completely turned me off. Luckily the iPhone is no longer the only phone on the market, let alone a dead ringer when it comes to making that decision. I too have begun to look into different options, my only loyalty with Apple now lies in the form of my iPod.

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