Iphone 4 restored itself

I need help ! My iPhone restored itself without warning, and all my contacts, pictures, movies and so on dissapeared! How can that happen? It was not even connected to my computer or iTunes.

Do a reboot by holding both the power and o e buttons until the apple logo appears, ignore the red slider if that appears.  If that does not help, take it to an Apple store genius bar.

Similar Messages

  • Iphone restored itself to factory setting while plugged in wall for charging..crash or power surge?

    i plugged my iphone in the wall at night to charge.  when i woke up it was restored to its factory settings. did a power surge or an iphone crash cause this.
    i have a passcode on my phone that no one knows so there is no way someone in my apartment plugged it into a pc and restored it that way...  anyone know how it could restore itself to factory settings?? 

    Howdy,
    It sounds like your iPhone needs to be replaced.
    You can try the suggestions in the Apple article -> http://support.apple.com/kb/TS2802
    WTH.

  • Iphone restored itself without asking

    I plugged my iphone 3 into my imac for the first time in a few months just to fix my apps in folders and dump some photos into iphoto. It said it needed an update to 5.1 so I said ok. Took 30 minutes, so when came back it was restoring everything and then when it finished asked if it wanted to go back to a new iphone or a version from january...so all my pix are gone beause of an update...? Is this possible. Anything I can do...

    Did it not warn you of this when you clicked update?
    Have you backed up to iCloud? Photostream photos may be there.

  • I was trying to update my Iphone 4s and it tried  to restore itself. Now it won't do anything except say restore.

    I was trying to update my Iphone 4s and tried to restore itself. Now it will only say plug into itunes to restore.

    Hello Thebenjah13,
    The Update was not completed and due to incomplete update your Device is  now in Recovery Mode and the only option left with you is to Restore  your iPhone using iTunes on your Computer which will take your iPhone to  Factory settings.

  • My Iphone 3gs wont charge, turn on, or restore itself in Itunes, but the apple logo still appears when I hold the sleep botton.  How can I make my Iphone work????

    My Iphone 3gs wont charge, turn on, or restore itself in Itunes, but the apple logo still appears when I hold the sleep botton.  How can I make my Iphone work????  I know it is not dead because I can see the apple logo on, and every time I connect it to a USB port to charge, or a wall charger, the battery appears with a bit of red. Still, it wont turn on.  It's been like this for three days now and I haven't stopped charging it.  IT just WONT charge?  Any tips I can use to solve the issue?
    -Esteban

    Hello estebie67,
    Thanks for the question, and welcome to Apple Support Communities.
    It sounds like the iPhone is experiencing issues upon startup, and may not be loading the firmware or operating system correctly. If you have not already done so, try resetting the iPhone while connected to power:
    iPhone, iPad, iPod touch: Turning off and on (restarting) and resetting
    http://support.apple.com/kb/HT1430
    If the above does not resolve your issue, it will be best to restore the iPhone in recovery mode:
    iOS: Unable to update or restore
    http://support.apple.com/kb/HT1808
    Thanks,
    Matt M.

  • Everytime i put my IPhone 3G into Itunes it starts restoring itself without asking. How can i stop this as i want to put more songs on without it

    Hi My Phone keeps trying to restore itself everytime i put it into itunes. However i am not asking it to do this and i dont want it to. How can i stop this so i can put music on my phone and back it up? Thanks

    Hi there,
    You may find the troubleshooting steps in the article below helpful.
    Troubleshooting issues with no audio from built-in speakers on Macs
    http://support.apple.com/kb/ts1574
    -Griff W.

  • I have had to put my ipod touch in Recovery Mode and tried to sync it with itunes but it wont restore itself. What can I do?

    I have had to put my ipod touch in Recovery Mode and tried to sync it with itunes but it wont restore itself. What can I do?

    http://support.apple.com/kb/TS3694#error3194
    Basic troubleshooting steps  
    17" 2.2GHz i7 Quad-Core MacBook Pro  8G RAM  750G HD + OCZ Vertex 3 SSD Boot HD 
    Got problems with your Apple iDevice-like iPhone, iPad or iPod touch? Try Troubleshooting 101
     In Memory of Steve Jobs 

  • My phone went to update to the newest system and it went to restoring itself. It no longer works for anything but "backing itself up", and keeps sending me in circles with restoring it over and over. I have restored it 7 times and I'm tired of doing it.

    I went to update my iphone 4s to the new system, and it just went to restore itself? It was just in the process of restoring itself so I had no option of leaving the page or anything. I was forced to restore it. Thats fine, but then it went back to the same restore page that i had no option but to do. ok..I restored it again. and again and 3 more times. It is just going in a circle of restoring for no reason or going anywhere. So now I dont have a phone because it went crazy? hmm Samsung?

    Hey Sound!
    Have you tried Repairing Permissions? If not, go to your applications folder, then to utilities and the disk utility. Then select "Repair Permissions." After it's done restart and try connecting again.
    Hope this helps!
    Sharon

  • IPhone Restore Failed

    I recently had a problem with my iPhone, so I took it in to Apple and they replaced it with a new phone. I brought the phone home and tried to restore it to my last back up. About a minute into the restoring process, a message pops up on my iPhone that says "There was a problem during restore." Then it tells me to restart the phone and try to restore it again. Then I get a message on the computer saying the phone was disconnected during the restore process.
    I've tried this process 4 or 5 times now and I keep getting the same message. Does anyone have any suggestions as to what I can do to restore my phone?
    Also, I saw a video on youtube that said you could fix this problem by opening the hosts file in finder and deleting the gs.apple lines. The only problem is when I opened the hosts file there were no gs.apple lines.

    Exactly the same problem for me - except mine is the same phone, not a new phone.
    I had to wipe my iPhone clean and so later tried to restore it, opting to restore from previous backup. During the restore of previous backup data I get the message on my iPhone "Restore Failed. There was a problem during restore. Please restart your iPhone and try restoring again."
    No matter how many times I perform the restore, I get the same message. There is NO error number, and there is NO error in iTunes - only on the iPhone screen. I too have no gs.apple.com entries in the hosts file on my Mac.
    I have restored the iPhone backup file itself from several different points in time from my TimeMachine backups, but all of them produce the same result.
    C.

  • My iPhone reset itself and is now asking me to reconfigure it. I connected it to my computer to do it on iTunes, but it says that it can't...

    My iPhone reset itself and is now asking me to reconfigure it. I connected it to my computer to do it on iTunes, but it says that it can't... It went back to the configure screen as it was when I first got it but I've had this phone for about half a year. It was fully functional until about yesterday. Someone help.

    Hello Helpstar,
    Thank you for using Apple Support Communities!
    Depending on the message you got in iTunes I would recommend the troubleshooting in this article named:
    iTunes: Specific update-and-restore error messages and advanced troubleshooting
    http://support.apple.com/kb/TS3694
    Regards,
    Sterling

  • Phone restored itself during class and I lost 300 pictures!

    I had the beta of iOS5 and my phone randomly decided to restore itself while I was in class. I lost about 300 pictures in the camera roll. Can I get them back? They were really important and can't be duplicated!! And why the heck would my iPhone AND iPad suddenly restore themselves? They weren't plugged into anything!

    BUMP! This is extremely important!

  • I am in process of restoring an iphone4 to its default settings after getting approval from my carrier to unlock it. Using itunes, it is saying "verifying iphone restore" and hasbeen stuck there for about 2 hours.

    I amtrying to restore an iphone4 to its original default settings after obtaining approval from my carrier.  I am using itunes and following instructions given.  It has been stuck on "verifying iphone restore for about 1 1/2 hours with no movement in the bar across the phone itself.  Task manager is showing very little activity.  I have internet connectivity.  Is this an issue here or with apple?  Thanks.

    Thanks.  Finally unhooked the phone and then tried again.  This time it went into recovery and reloaded all as it should have and gave me the "unlocked" message which was what i wanted to see!  thanks

  • When I try to restore my iPod, it stops restoring at the same place and doesn't work. How do I fix this and make it completely restore itself?

    When I try to restore my iPod, it stops restoring at the same place and doesn't work. How do I fix this and make it completely restore itself?

    Did you make sure that your security software allows iTunes to contact Apple during the restore process? http://support.apple.com/kb/TS3125

  • When I was talking on phone, suddenly the phone was switched off. i tried to switch it on but it gave the message....connect to itunes for set up.  when I connected it to itunes...it gave the message, itunes can not read data from this iphone, restore it

    when I was talking on phone, suddenly the phone was switched off.
    i tried to switch it on but it gave the message....connect to itunes for set up.
    when I connected it to itunes...it gave the message, itunes can not read data from this iphone, restore it to factory settings. It also said while restoring ypu will lose all media data but you can restore the contacts.
    I restored the factory settings....the phone was on recovery mode...it was verified by itunes and all that..but in the end it again said that iphone has some problem and can not function right now.
    after that when ever i connect it with itunes, it gives the message, it can not activate the iphone further, try again later or contact customer service.
    What to do now?????? Customer service people say..it is hardware problem

    If it's a hardware problem, then the phone will need to be replaced.
    There is no magic that can fix a hardware problem.

  • G5 automatically restored itself to factory settings!

    Today my Mail app got locked up... I quit it, then quit all other apps and restarted. Now my G5 has restored itself to the original factory settings...!
    All of my other applications are still installed, but none have a memory that they were ever used by my machine (Fetch which has also lost all of my shortcut settings), browsers (favorites are gone), Mail (completely empty), iTunes (completely emptied out 3,000 songs), address book (now empty), and software that I puirchased online and activated with an activation key now wants me to re-enter my activation key. Fontbook also dumped all my fonts and the stuff that was on my desktop is gone.
    My files are all ok otherwise...
    Is this a KEYCHAIN issue, or a hard drive problem? Please help!!!
    thanks
    Steve

    Try the normal "repair from alternate drive" as well as Safe Boot, repairing permissions, running fsck to repair the startup drive. Even rerun the combo standalone update to 10.4.9 again - while booted from another boot drive.
    Type "log in" in Apple Support search of knowledge base.

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