IPhone 4: Safari cannot open the page because your iPhone is not connected to the internet
iPhone 4: Safari cannot open the page because your iPhone is not connected to the internet. Any thoughts? I've trid network reset and hard reset...nothing. Can make calls but no internet, mail or apps work.
do you have cellular data? you should call your phone carrier and ask them.
Similar Messages
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I get a message saying safari cannot open a page because "too many redirects have occurred". These pages open perfectly well in a rival browser. What is wrong with Safari? My platform is iPad
John E Statonhey, i got the same problem before but maybe this solve the problem to you. (on ipad)
1. go to setting and tap "general"
2. in privacy section see "accept cookies" and select "from visited"
some website manage their domain with cookies, a lot of them. and is more frequently on marketing web sites, like banks, shopping, etc...
be sure to select "fraud warning" always. is up to you to accept cookies or not. affortunatly, u can always turn off and on.
madboypr. -
Whatn does "cannot open this page because address is invalid
What does" safari cannot open this page because address is invalid"mean.
It usually means you typed the URL incorrectly.
Try searching the web for the site, to make sure the URL is correct.
If you can view other sites, like apple.com, there is either a problem with what you typed or the site. -
so in other words, I can NOT sign in on my account, much less authorize this laptop. can't even access help. have downloaded the latest itunes software, checked my firewall settings etc.... (the itunes help window even opens up with "itunes help is unavailable because your computer is not connected to the internet". granted I am basically computer illiterate, in other words if something isnt working my knowledge is pretty limited with tweaking things. I need some help!
On an Alenware laptop, this issue is often older drivers on the Bigfoot networking card.
Head to the drivers and downloads page for your model of Alienware at Dell. Check for newer versions of the drivers for your Bigfoot card. If you're behind and you update, can you get through to the Store (or Help) now? -
Cannot Open A Page Because "too Many Redirects Have Occurred"
I am getting the error "Cannot Open A Page Because too Many Redirects Have Occurred" when I try to access URL after changing device language to Espanol (Mexico). It works fine for English option. Tried the solution given TS3320 but no success. URL also works fine in other browsers like "Chrome". Any help will highly appreciated.
Thanks in advance.hey, i got the same problem before but maybe this solve the problem to you. (on ipad)
1. go to setting and tap "general"
2. in privacy section see "accept cookies" and select "from visited"
some website manage their domain with cookies, a lot of them. and is more frequently on marketing web sites, like banks, shopping, etc...
be sure to select "fraud warning" always. is up to you to accept cookies or not. affortunatly, u can always turn off and on.
madboypr. -
I cannot open my Yahoo Mail but everything else is OK. When I click Yahoo Mail Icon, I get this error message "Safari Cannot open this page. Safari can not establish secure connection with Yahoo Mail.
It sounds as though a script on the site, or an advertisement, is not working quite right...
When you have a problem with one particular site, a good "first thing to try" is clearing your Firefox cache and deleting your saved cookies for the site.
(1) Bypass Firefox's Cache
Use Ctrl+Shift+r to reload the page fresh from the server.
(You also can clear Firefox's cache completely using:
orange Firefox button ''or'' Tools menu > Options > Advanced
On the Network mini-tab > Cached Web Content : "Clear Now")
(2) Remove the site's cookies using either of these. Save any pending work first.
While viewing a page on the site:
* right-click and choose View Page Info > Security > "View Cookies"
* Alt+t (open the classic Tools menu) > Page Info > Security > "View Cookies"
Then try reloading the page. Does that help? -
I can't seem to sync my iPhone to my computer; I keep getting this message: "iTunes could not connect to the iPhone because an error occurred while reading from this device." I get the same message with my iPad, even though they all share the same account. What can I do?
This could be caused by a USB connection issue. Make sure the iPhone is directly connected to the Mac using the USB cable it came with. Also, try disconnecting all other USB devices.
If you haven't already try resetting the iPhone by holding the Home and Sleep/Wake buttons until you see an Apple logo as described here:http://docs.info.apple.com/article.html?artnum=305743 -
I have just opened a new icloud email address and am unable to open ANY of the messages in my INBOX. For each item I get the message "Cannot open this item. This operation is NOT supported until the entire message is downloaded. Download the message and try again". I now have no clue what I need to do to open these items. Help please.
What version of iPhoto do you have installed? Is if one of the versions shown as not compatible in this screenshot?
If it is then go to the App Store and download iPhoto 9.5. It will be free if you have an iPhoto 9 or later verson currently.
OT -
I have tried 4 days to get iTunes 10.4 working on my Win7 x64 machine. I purchased a new iPhone4 and after syncing it the first time, I can't connect to the iTunes store.
When I try to run iTunes Help, I get this message "iTunes Help is unavailable because your computer isn’t connected to the Internet." However IE9 and Google Chrome run as always...... no connection problems.
I have already uninstalled IE9 x64 and iTunes 10.4 x64 and reinstalled but still the same. I followed all the instructions I could find about firewalls, ports, SSL etc.
Diagnostice gives me this information:
Secure link to iTunes Store failed -----
Microsoft Windows 7 x64 Ultimate Edition Service Pack 1 (Build 7601)
DELL Inc. Studio XPS 435T
iTunes 10.4.1.10
QuickTime 7.7
FairPlay 1.12.20
Apple Application Support 2.0.1
iPod Updater Library 10.0d2
CD Driver 2.2.0.1
CD Driver DLL 2.1.1.1
Apple Mobile Device 3.4.1.2
Apple Mobile Device Driver 1.57.0.0
Bonjour 3.0.0.2 (333.2)
Gracenote SDK 1.9.1.485
Gracenote MusicID 1.9.1.102
Gracenote Submit 1.9.1.133
Gracenote DSP 1.9.1.43
iTunes Serial Number 00CCABA00E06CFD0
Current user is an administrator.
The current local date and time is 2011-09-08 09:53:57.
iTunes is not running in safe mode.
WebKit accelerated compositing is enabled.
HDCP is supported.
Core Media is supported.
Video Display Information
ATI Technologies Inc., ATI Radeon HD 4800 Series
**** External Plug-ins Information ****
No external plug-ins installed.
Genius ID: 226dfd82342c16c01da33b35a257182c
iPodService 10.4.1.10 (x64) is currently running.
iTunesHelper 10.4.1.10 is currently running.
Apple Mobile Device service 3.3.0.0 is currently running.
**** Network Connectivity Tests ****
Network Adapter Information
Adapter Name: {DA96EEE0-050D-4F34-86AF-08A8499F6D4A}
Description: TAP-Win32 Adapter V9
IP Address: 0.0.0.0
Subnet Mask: 0.0.0.0
Default Gateway: 0.0.0.0
DHCP Enabled: Yes
DHCP Server:
Lease Obtained: Thu Jan 01 08:00:00 1970
Lease Expires: Thu Jan 01 08:00:00 1970
DNS Servers:
Adapter Name: {B28305D7-F1F3-471E-8E55-AA9DC8E1058D}
Description: Realtek RTL8168C(P)/8111C(P) Family PCI-E Gigabit Ethernet NIC (NDIS 6.20)
IP Address: 10.0.1.8
Subnet Mask: 255.255.255.0
Default Gateway: 10.0.1.1
DHCP Enabled: Yes
DHCP Server: 10.0.1.1
Lease Obtained: Thu Sep 08 07:46:11 2011
Lease Expires: Fri Sep 09 07:46:11 2011
DNS Servers: 10.0.1.1
Active Connection: LAN Connection
Connected: Yes
Online: Yes
Using Modem: No
Using LAN: Yes
Using Proxy: No
SSL 3.0 Support: Enabled
TLS 1.0 Support: Enabled
Firewall Information
Windows Firewall is on.
iTunes is enabled in Windows Firewall.
Connection attempt to Apple web site was successful.
Connection attempt to browsing iTunes Store was successful.
Connection attempt to purchasing from iTunes Store was successful.
Connection attempt to iPhone activation server was successful.
Connection attempt to firmware update server was unsuccessful.
The network connection timed out.
Connection attempt to Gracenote server was successful.
Last successful iTunes Store access was 2011-09-08 09:24:52.
This means everything was successful except connecting to the firmware update server.. why can't I connect to iTunes store??????Only fixed this in the last day or two . . .with this!
https://discussions.apple.com/thread/3588501?start=0&tstart=0 -
Hi
when trying to update my Iphone ios version I got an error message saying I`m not connected to the internet even though I`m connected
thanksHi there ramerr,
You may find the troubleshooting steps in the article below helpful.
iTunes for Windows: iTunes can't contact the iPhone, iPad, or iPod software update server
http://support.apple.com/kb/ts1814
-Griff W. -
when i try to open my itues it says "iTunes could not connect to the iTunes store. The Network connection timed out. Make sure your network settings are correct and your network connection is active, and try again"
I am having similar issues except that the store starts to load, then stops, then I only get iTunes Store in gray letters on a white screen. I can access playlist and the other stuff. Like flamesgirl, I contacted them and they just keep sending me links of stuff to try which I had already seen on the Apple website and nothing works. I posted the question on another forum I belong to and one responder said her husband was in an Apple store and asked about this problem as he was having the same issue. They said an update would be coming out soon as they were aware of the problem. Who knows.
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I followed the directions to install the IOS 7.0.6 update to my Ipad Mini, but when I click on install and agree to terms & conditions, it says it is unable to verify the update because I am no longer connected to the internet. Not true. Help.
Ok, got it now. I turned the Mini off and rebooted. Seems to be working fine now.
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Whenever I try to connect to the I Tunes Store, I get the following message " I Tunes could not connect to the I Tunes Store. An unknown error occcured (-3221).
Make sure your network connection is active and try again.
But my network connection is active.
Help!Hi davwatto thanks for taking the time to reply.
ok, so tried to open my safari which was version 5.1.7 and i received the error message:
safari can't connect to the server
safari can't open the page http://www.apple.com/startpage/ because safari can't connect to the server www.apple.com
The same error occurred with whatever site I tried to access, so I uninstalled Safari, then reinstalled version 3.2.3 and this time I got the error message:
The same error message occurred with any website I tried to access. I am able to access all websites including banking etc on IE and firefox.
Safari can’t open the page.
Safari can’t open the page “http://www.apple.com/startpage/”. The error was: “unknown error” (kCFErrorDomainWinSock:10013) Please choose Report Bugs to Apple from the Help menu, note the error number, and describe what you did before you saw this message.
Not sure how to check the logs for itunes though
If you have any idea how to fix this issue that would be great as im at a total loss.
Thanks -
Im trying to update my apps from the ipad in the app store section and when i press update the ipad tells me that im not connected to the itunes store??
Saw this on another post.
Applecare Senior Advisor Txx Bxxx (I have his contact info in an email he just sent) just confirmed with me that the problem people are having with the App Store not loading is an apple issue with there servers, ITS NOT YOUR IPAD so don't go restoring it! It's not happening to everyone however but they are looking into it, its really hit or miss.
In the meantime ...........
The Complete Guide to Using the iTunes Store
http://www.ilounge.com/index.php/articles/comments/the-complete-guide-to-using-t he-itunes-store/
Can't connect to the iTunes Store
http://support.apple.com/kb/TS1368
iTunes: Advanced iTunes Store troubleshooting
http://support.apple.com/kb/TS3297
Best Fixes for ‘Cannot Connect to iTunes Store’ Errors
http://ipadinsight.com/ipad-tips-tricks/best-fixes-for-cannot-connect-to-itunes- store-errors/
Try this first - Reset the iPad by holding down on the sleep and home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons.
This works for some users. Not sure why.
Go to Settings>General>Date and Time> Set Automatically>Off. Set the date ahead by about a year.Then see if you can connect to the store.
Cheers, Tom -
Places: "Your computer is not connected to the Internet"
Hi All,
When my MacBook goes to sleep while running Aperture, sometimes my Places view wakes up with "Your computer is not connected to the Internet". Even after I reconnect, the map refuses to use the Internet. I can actually perform place searches using the query in the upper right, but when I click on one of the "Google results" nothing happens because, well, "Your computer is not connected..."
This doesn't happen with every sleep, though. Has anyone else had this problem and figured out a useful pattern to get Places to reconnect?
thanks,
nathan
PS, yes, I will be reporting this bug to the Aperture team.I have the same problem with Aperture on my Macbook with Lion.
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