Iphone 4 save restore in Itunes blocked

Hi all,
I'm totally lost, after have done the last IOS update (which should be light at the beginning) I was obliged to do a global restore of my Iphone 4.
It's the beginning of the troubles :
after restoring, i wanted to catch up my last backup version into Itunes (unfortunately dated from january... but it's better than nothing) but when I click the button Restore the last backup into Itunes, it asks me a password... I've try all my passwords used (PIN, iphone, Itunes, etc...) but every time i've the same error message : " Itunes could not restore the iphone because the iphone is offline".
I have tried to reboot, my computer, my phone, change the USB plug many times, etc... but nothing works, i have always this message whatever the password I use.
I begin to be crazy, i lose all my contacts, numbers, notes, pictures, etc... so i'm totally blocked, help me please
thanks in advance
Eric

@Minytrini
I had another go at  uninstalling itunes and this time something called Apple mobile support ,then reinstall , i think the first time i connected the phone i did something wrong ,  But it works fine now :-)
good luck to ya.
FHJ68

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