IPhone 4 screen freeze.

I have an iPhone 4 and the screen locks and won't unlock with out me rebooting or putting to sleep. Very inconvenient with using phone.

try the suggestions here
http://www.apple.com/support/iphone/troubleshooting/
If you still cannot resolve make an appointment at the Genius bar of an Apple Retail store
if it is a hardware issue it should be replaced on the spot

Similar Messages

  • IPhone screen freezing

    Can anybody help me out??!! 3 times today my iPhone screen has frozen. I cannot push any button the the screen, nor can I shut my phone off. The whole thing freezes until it suddenly comes back to life. It was frozen at one point for almost an hour. The clock and everything stops on it. Any suggestions or is this a problem that I need to bring in for repair?

    Mine was doing the same thing. Here's the story. I bought an iphone day they released. 4 days ago I jumped in my pool and guess what! My iphone was in my pocket. Dead as a doornail. So I buy a new one. I bring it home and activate it and within an hour the thing starts freezing up on me. Same deal. I just have to let it sit there sometimes until it comes back up. Sometimes I could get it to reboot, but sometimes not. So, this morning I go to the AT&T store where I bought it. I want an exchange and they tell me "No, you have to send it to Apple." Anyhow, after cursing AT&T I called Apple. I was told to do a software restore in ITunes. Since doing that around 9am this morning I've not had a freeze all day. Hope that works, and hope it works for you too!

  • IPhone Screen Freezes

    Just the other day my iPhone(original) screen freezes. Nothing will happen when I try the slider. I can't even shut it down. I have tried plugging it in to charge hoping that will unfreeze it but it doesn't. The only thing that seems to work it by banging the back of it in my palm anywhere from 1 to numerous times until it finally unfreezes.
    Thanks
    Chris

    Page 34, 132-133 and 142 of the iphone manual have troubleshooting tips.
    http://manuals.info.apple.com/enUS/iPhone_UserGuide.pdf

  • Iphone screen freezes unexpectedly ios 7.0.4

    Iphone 4s ios 7 My Phone Is not Slow But When I Try To use My Phone The Screen does Not Respond it freezes and i push the home button to see if its crashing but its the screen it disables on me idk if its the screen or the phone Please Help

    Balo12341 wrote:
    I Already did that it doesnt help its still the same
    Should have mentioned it in your post, save time telling you.
    You have 2 basic troubleshooting steps to go:
    Restore from backup
    Restore as new
    http://support.apple.com/kb/HT1414

  • Iphoone screen freeze

    Current OS 4.0.1
    Error prompt not able to update Unknown error (1602) when trying to update to 4.0.2
    Currently the iphone screen freeze at the picture of usb connecting to itunes. Rebooting the phone those not have any effect

    OK--it sounds like your real priority is to make a good backup. You can get a firewire external hard drive and create an exact clone of your internal hard drive using a utility like Super Duper. You want to do this as soon as possible, just so you do have a backup if the freezing problem suddenly gets worse and your computer becomes unusable.
    Something else you can do. Go to Disk Utility and click on your hard drive by brand name and go to the First Aid tab. Verify both permissions and the disk, and repair if necessary. If the disk needs repair, then you will need to boot from your install disc and navigate to the Disk Utility on it to repair the disk. Also check to see that the S.M.A.R.T status is verified.
    This is just a general maintenance thing to do. I don't know if it will help, but it could, and it certainly won't hurt anything. Sometimes things don't work properly if permissions need to be repaired.
    Another thing you could try is a Safe Boot:
    http://support.apple.com/kb/HT1455?viewlocale=en_US
    A safe boot will disable some functions. If the freezing problem is not there with a safe boot, then the cause of the freezing could be in one of the functions that was disabled.
    Good luck!

  • I cannot connect my iPhone 5 32GB IOS 6.02 to iTunes 11.01 on a Mac Book Pro. The screen freezes and doesn't recognize the iPhone at all. Thank you for your help.

    I cannot connect my iPhone 5 32GB IOS 6.02 to iTunes 11.01 on a Mac Book Pro. The screen freezes and doesn't recognize the iPhone at all. Thank you for your help.

    Read here.
    http://support.apple.com/kb/TS1591

  • I have a consultation with you. Because my sister is updating the IOS8 Iphone 4S. Then was not able to use it. Random screen freezes apple.So bring your instruments to Restore Center. Machine can use it. But can not access .

      Dear Staff
        I have a consultation with you. Because my sister is updating the IOS8 I phone 4S. Then was not able to use it. Random screen freezes apple. So bring your instruments to Restore Center. Machine can use it. But can not access the page that actually works. Because of the problems with ID of icloud.
    She forgot the ID of the user and that of the other. I caught only a password is *******. I would like to ask for technical assistance. What should I do to get back to work normally. Or you can reset the ID and password or not., And set to work. If you do not have an iPhone, this airplane. It becomes a good paperweight itself.Hope you will understand. Buying splash, it is not easy because it's expensive.Learn to understand and to help.
    Highly respected
    Sarawut
    My email: ********
    <Personal Information Edited By Host>

    It is locked to your sisters carrier.
    She would have to ask her carrier if they unlock iPhones and if she qualifies for this service.

  • IPhone 6 plus screen freezes intermittently - forced restart required

    I'm on an iPhone 6 plus with 128gb running 8.1.2.
    It seems that intermittently (recently mostly in iMessage; which hasn't been behaving since 8 & yosemite) my phone screen freezes.
    By freeze, I mean it is visible. It will even paralax on the home screen so some CPU/GPU stuff is working, I can even click and double-click the home button, but touching the screen elicits no response what so ever.
    Recently a new version of the problem has only started in iMessage where I am getting some results, but never anywhere close to the target I actually touch.
    Is this a known issue?
    Is there a solution, that is known to work?
    Is this a hardware problem or software problem?
    I have removed all non-apple keyboards because it seemed to always start when I was typing someplace (regardless of keyboard used).
    Suggestions? Help!
    Thanx!
    -- Dave

    I've been having similar issues with iOS 8.1.3 on my six plus. It will freeze exactly as you describe--home button works, parallax works, but touching the screen elicits no response. I can also double-press the home button to bring up multi-task view, and I can scroll through the open apps, but I can neither change to another app nor swipe apps up to close them. The freezing occurs most often within the Messages and Email apps, but I've had it happen in Safari, Settings, Calendar, etc. When it happens, its usually a second or two after I open one of the apps in question. Once it freezes, I have to press the lock button and then unlock it, and then everything works fine again for a period. Restarting the phone doesn't really help, as it will randomly freeze again when using one of the aforementioned apps. Apple support recommended I try backing up to iTunes and restoring the phone using the Set up as New option. It seems to have helped a little. Maybe its my imagination, but it doesn't seem to be freezing nearly as often or as long (knocks on wood). But it did not alleviate the problem entirely.

  • Iphone 5 screen freezing

    I've just picked up a new iphone 5C, which was a replacement for a previously faulty iphone 5C, and as soon as i switched it on i noticed the screen freezing, unable to swipe of press any buttons.  it only lasts a few minutes then starts to work again.  I've re-set the phone a couple of times and backed up from my I-Cloud but it's still happening.
    Is this a common issue? Anything i can do or is it another faulty phone?
    Thanks
    Steve

    Bring it back to the store and show them what is happening, your replacement is also covered by a short period of warranty.

  • IPhone 6 screen freezes and can't find wifi after iOS 8.0.2 update

    iPhone 6 screen freezes and can't find wifi after iOS 8.0.2 update. Have to do a hard reboot. I am Extremely disappointed and lost ALL trust in Apples Quality Assurance. From now on I'll wait a week before I update.

    Hey there Shortos,
    It sounds like your phone touchscreen is not consistently working for you after updating to iOS 8. I can see how that would be pretty frustrating. It sounds to me like this could be a software issue or an issue with the screen itself. I would start with the troubleshooting in the following article to help troubleshoot the screen itself:
    iPhone, iPad, iPod touch: Troubleshooting touchscreen response
    Restart your device
    Hold the On/Off button until "slide to power off" appears. Slide to power off your device. When it is off, press the On/Off button to turn it back on.
    If you can't restart your device, reset it by pressing and holding the Sleep/Wake button and the Home button at the same time for a least ten seconds, until the Apple logo appears.
    Clean the screen with a soft, slightly damp, lint-free cloth.
    Avoid using the device while wearing gloves, with wet hands, or immediately after applying hand lotion.
    If you have a protective case, or if you are using a plastic sheet or film on the display, try removing them and testing the device without it.
    If that does not resolve the issue, I would next quit all the running apps on the device:
    iOS: Force an app to close
    Double-click the Home button.
    Swipe left or right until you have located the app you wish to close.
    Swipe the app up to close it.
    When you have done that restart the device and test the issue again:
    iOS: Turning off and on (restarting) and resetting
    Thank you for using Apple Support Communities.
    All the very best,
    Sterling

  • My screen freezes after a few seconds on my iphone 5c and the display fades slightly so you can see faint lines in the background. I'm not sure whether this is easily fixable or a major problem. Have reset the device, but this has worked. Any ideas?

    My screen freezes after a few seconds on my iphone 5c and the display fades slightly so you can see faint lines in the background. I'm not sure whether this is easily fixable or a major problem. Have reset the device, but this has worked. Any ideas?

    To make sure that this is not software related, set it up as new device, explained in this article:
    How to erase your iOS device and then set it up as a new device or restore it from backups

  • I was on a website all of a sudden my screen freezes I was able to get out of that screen after a few second and then noticed all my app icon disappeared  I have an IPhone 5.  Has this happened to anyone before?

    I was on a website all of a sudden my screen freezes I was able to get out of that screen after a few second and then noticed all my app icon disappeared  I have an IPhone 5.  Has this happened to anyone before?

    That is very strange! Have you been able to get your apps icons back now? Have you attempted a soft reset by holding the power button and home button at the same time until the phone restarts? Keep me posted with the results!
    BryanS_VZW
    Follow us on Twitter @VZWSupport
    If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

  • HT1688 Does your iPhone 4 freeze up and or screen enlarges and freezes.

    iPhone 4 freezes up and changes screens, drops calls, won't hang up

    HI!!!
    I have an Iphone 4 for 3 years now on and when now I turned on the screen freeze. It doesn't have the screen cracked and it doesn't have any damages of any kind. I did the reset with the home and sleep button and doesn't work. I did the restore process with Itunes and still freeze. I don't find any other different solution to this problem. Is there any other different process that I can do? PLEASE let me know.

  • When I try to manage my music in the usage my screen freezes when I begin to scroll through the music software is up to date and I have the iPhone 6 plus any suggestions?

    When I try to manage my music in the usage my screen freezes when I begin to scroll through the music software is up to date and I have the iPhone 6 plus any suggestions?

    Try to reset the phone by holding the sleep and home button for about 10sec, until the Apple logo comes back again. You will not lose any data by resetting, but it can cure some glitches.
    If this does not help, setting it up as new device would be the next step:
    How to erase your iOS device and then set it up as a new device or restore it from backups

  • HT201412 iphone keeps freezing and touch screen wont work

    the touch screen on my iphone keeps freezing up and won't respond to any touches. I have restored my phone two times and then it will work for awhile and then freeze up again.  if i restart the phone several times it will start working again, but only for about 1 hour, and then it freezes again.  any ideas how to fix this?

    Leaving it in rice only overnight usually isn't sufficient to dry out an iPhone. It usually takes at least a couple of days before you can risk turning the iPhone back on. And with seawater infiltration, drying it out probably won't help since seawater will leave a lot of residue.
    If resetting the iPhone doesn't bring the screen back:
    http://support.apple.com/kb/HT1430
    then the iPhone probably has suffered hardware damage and you'll need to take or send it to Apple and pay their out-of-warranty replacement charge, or the AppleCare+ fee if you had AppleCare+ coverage.
    Regards.
    Message was edited by: varjak paw

  • Iphone 5 freezes on lock screen

    iphone 5 freezes on lock screen

    I reset my phone everytime my phone freezes but did not do the following steps. I will try and let you know. Thing to note here is, this never happened before ios7. I also noticed, freezing often happens with a bunch of "whatsapp" messages showing up on my locked screen. I have disabled that feature to see if it solves the problem. Thanks for taking time to reply.

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