IPhone 4 screen sensitivity to facial contact

I'm unable to use the phone normally to the face/ear as the skin contact causes one of the following to happen: phone switches to speakerphone, keyboard buttons are heard being pressed, and or the call ENDS. I have met two more owners with the same issues. Upon physically talking with an Apple rep at the store, he told me that he was familiar with the problem, gave me some tech lingo about distance between two points of the phone, and assured me that future software corrections would remedy this. How common is this...anyone have any feedback? I have resorted to using a bluetooth earpiece, and my rubber bumper is a month away now; was not assured that the bumper was a fix or related by the Apple rep. I feel like the phone is useless at this point, and the quality no where near the 3GS. I have to use my Blackberry to ensure solid phone connections until the fix arrives. Everytime I speak in person to an Apple rep about a concern, I notice "deer in headlights" reactions, and it's as if they don't want to talk loud and their eyes dart about to see who's listening.

My wife had the same problem and she talks on it a lot. I had it before I upgraded to 4.1 but my wife still would disconnect calls. Apple replaced her phone yesterday and I had to put the 4.1 on. She has not talked much on it yesterday or today. She was on the phone tonight and disconnected a call. Seems to me that Apple needs to have a setting where you can choose to make it like it is currently or my suggestion make it where when you connect it cuts off the prox switch and to bring up the end call, mute, speaker, and whatever else choices on the menu by pressing the home button to bring those features up. Then she will never disconnect a call again. She sure misses the Blackberries we had. Hopefully, Apple will fix the problem soon. Right now she is ****** and wishes we got the Blackberry 9700 or she might even cancel the contract with AT&T and get a Motorola Droid. She likes the apps but thinks the iPhone4 is the worst phone ever because she get hangs up on people accidently.

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