IPhone 4 sleep button doesn't work -help

My Iphone4 on/off button is not working.  I cannot put my phone to sleep, to turn it off I have to use voice control, and to turn it back on I have to stick it on the charger.  I tried resetting it but that doesn't work.  Does anyone have a suggestion or has had the same problem.

If you've done the usual restart, reset, and restore, and those haven't worked, it's time to bring your phone in to get checked out.

Similar Messages

  • My iphone 4 button doesn't work. How can I use my phone without that working button?

    my iphone 4 button doesn't work. How can i use my iphone without the working button?

    Well if you restore your iPad that might work. If its a software issue, it might solve it. If that doesn't work, it might be a hardware issue that apple can fix.

  • Stuck on apple logo and Home button doesn't work, help please?

    Well, I dropped my iPod Touch 4g by accident and since that day, the home button hasn't really been working that well. Its very hard to use since you have to press it in really hard to get it to work and sometimes it doesn't even work at all. Anways, I was skyping with my girl and I didn't notice that I had to charge the iPod and it died on me so I was like what ever its normal and started to charge it. When it turned on, it got stuck on the Apple logo and its been there for more than a day now? What can I do? I know about the Press Home + Sleep button together but the Home button doesn't work at all anymore. I tried everything really. I tried to connect it to itunes and see if I could restore it but it won't recognize it no matter where I connect it. Tried it on 3 different computers and none worked at all.  I can't take it to an Apple store since there isn't any close to where I live and I really don't have anyone to take me there. So is there any other solution to fix my problem at home? or is it messed up completely? Someone please help me

    I have this same issue. But also, it isn't just that the lock/home button stops working, all buttons stop working. Even if you switch it to silent sounds are still played. I just got my iphone Thursday. Went to school the next day and pulled it out, it happened while it was locked I guess because my screen was black and I couldn't do anything! Thought it died already! This was around 12. Finally I pulled it out of my pocket again at around 3 and it showed the Apple logo and acted like it had just started back up. Which is what always happens after I get stuck playing a game or something. Help please, has happened two or three times just today.

  • HT1430 My sleep button doesn't work at all I can't turn phone off or lock it

    My phone sleep button does not work at all I can't turn phone on or off or unlock it

    Make a Genius Bar reservation for your nearest Apple store to have the Tech person create a repair order for you.  Be sure your phone is backed up to iCloud or iTunes prior to going in. 

  • How to turn on iphone4 when holding home wake/sleep button doesn't work?

    hi
    There is no apple logo on the screen when i holding home and wake/sleep button for more than 15 seconds. I am trying to connect the phone to my laptop, however, there is no reaction on iphone or on laptop.
    Can anyone help me with that?
    Thank you

    Sometimes the reset can take 20 seconds or longer. How long have you held it? I would just hold it until you see the logo. Is the battery charged? If the battery has had a chance to discharge, you will have to plug the phone in to charge. If it gets to a point, it may turn on by itself. I would use the main charger for this. Also, if this method doesn't work, and it is not being recognized by the computer you may need to make an appointment with the Genius Bar as there could be a hardware defect causing this problem.

  • HT201401 my sleep button doesn't work sometimes

    there is a problem with my sleep button,it doesn't work sometimes
    can someone tell me how to rectify that problem

    Backup and restore your device. If still having problem, then its a hardware issue.

  • Iphone power button doesn't work and LED is on

    Have a black 64gb iphone 4s, (ios 6.1.3), no case - for about 1yr4mo.  last week i fell asleep on the phone and when i woke up, the power button wasn't working.  I left the phone plugged in for the rest of the night, and when i got up it was working again.  Last night I once again fell asleep on my iphone, and woke up to find both the power button not working AND the LED light is stuck on... its kind of like at maybe 5% brightness.  I put the phone in a bag of rice for the rest of the night, but this morning now, the light is still on and LED still on.  Phone never officially got wet, but I suspect there was enough moisture to potentially cause problems.
    phone is out of warranty and i'm trying to figure out how long i wait until i start poking around at it to see if i can do anything with it...
    anyone have any ideas?

    Hi, bruno7.
    1. Have you tried "Mac OS: Apple Pro Keyboard Shortcuts for Shut Down and Restart"?
    2. What changes did you make to your Mac before this problem arose?
    3. Are you using FruitMenu? If so, check for updates, disable it, or uninstall it.
    4. After you next shut down, run the procedure specified in my "Resolving Disk, Permission, and Cache Corruption" FAQ. Perform the steps therein in the order specified.
    5. An errant Startup or Login Item maybe the cause. My "Troubleshooting Startup and Login Items" FAQ can help you pin that down if such an item is causing the problem.
    6. If none of the above, when you attempt to select Shut Down or Restart from the Apple menu and nothing happens, immediately check the ends of these Console logs for clues.
    Good luck!
    Dr. Smoke
    Author: Troubleshooting Mac® OS X
    Note: The information provided in the link(s) above is freely available. However, because I own The X Lab™, a commercial Web site to which some of these links point, the Apple Discussions Terms of Use require I include the following disclosure statement with this post:
    I may receive some form of compensation, financial or otherwise, from my recommendation or link.

  • IPhone volume button doesn't work?

    The increase volume button on the side of my iPhone 4 doesn't work. Now my phone vibrates, but I never hear it ring. Any solutions?

    Yes, I have checked the mute button. I have toggled between the up and down buttons, to no avail. Looks like I need to go to the Apple store -ugh! Thanks

  • The pause/sleep button doesn't work

    how can I get the pause sleep button on my iPod touch to start working again, please help

    See my response to your other post.

  • Sleep button doesn't work and computer won't recognize phone anymore. help!

    I woke up this morning to find that my Iphone was not going to sleep. pressing the top right bumper button does nothing for me. the screen randomly flashes that charging isn't supported even when i don't have it plugged in. when i plug it into my computer, it will not recognize it at all. i need your help!

    If it is an iPhone 3GS then it should be covered under warranty, as the device has not been out for a year yet. I would suggest that you make a genius appointment at an Apple Store near you, give Apple support a call, or setup a call with an Apple Expert...
    http://www.apple.com/support/expert/

  • My wake/sleep button doesn't work, and my iphone 4 will not charge so how can i reset it?

    i need help

    The "Use custom settings for history" selection allows to see the current history and cookie settings, but selecting this doesn't make any changes to history and cookie settings.
    Firefox shows "Use custom settings for history" as an indication that at least one of the history and cookie settings is not the default to make you aware that changes were made.
    If all History settings are default then the custom settings are hidden and you see "Firefox will: (Never) Remember History".
    "Never Remember History" means that Private Browsing is active and "Always use private browsing mode" gets a checkmark.
    You need to remove the checkmark on "Always use private browsing mode" to leave Private Browsing mode or chose the "Remember History" setting.
    *https://support.mozilla.org/kb/Private+Browsing

  • Ipad1 sleep button doesn't work. Can't turn iPad off

    Is there a way to reboot my. Ipad1 from software?  My. Keep button stopped functioning over a year ago and I need to. Clear memory so things will work again.

    Mela1987 wrote:
    When I sync my iPad I am never able to complete the backup process. I leave it running for 12+ hours and it still only gets half way through or less (I have a 64Gb iPad with 49GB used). I have followed all the discussions in these forums and followed every suggestion from other people with this problem (deleted Zinio, use the correct cable, sync after restarting all machines, etc.), but nothing works. Now I just don't even expect my iPad to backup -- I just click the "X" to cancel backup and move to syncing.
    Is there a way to turn off backup so that iTunes doesn't even bother trying?
    Also, I foresee a problem when Apple releases the next OS update for iPad. OS updates make backup mandatory and last time it took 18 hours to backup and install the update. I can't go through that again!
    I don't think turning off the backup is the best way to go. When this happens to me, it is always a bad file. It's hard, but just watch what's happening, and you'll find out what the issue is. Once, it was a corrupted music file and another time was a bad App.

  • Iphone sleep/wake button doesn't work

    i bought an iphone 5 from Amman Jordan from Zain and the sleep button doesn't work. so if i send my iphone to California will you change it and give me another one?

    absolutely not.  Warranty on the iPhone is only valid in the country where the iPhone was originally sold.

  • My iphone turned off and i can't turn it on. I tried to turn it on with plugging into charger but it doesn't help. And the power button doesn't work.

    My iphone turned off and i can't turn it on. I tried to turn it on with plugging into charger but it doesn't help. the problem is that the power button doesn't work.

    Well, that is going to make it difficult, since the first two steps of user troubleshooting require the use of the power button. I suggest you get that fixed.

  • My sleep/wake button doesn't work on my iPhone 4 is there any apps I can download to make it sleep

    My sleep/wake button doesn't work on my iPhone 4 is there any apps I can download to make it sleep

    There isn't anything you can do about that except to get the sleep/wake button fixed. It is an integral part of the phone and is used for troubleshooting steps as well. Using a device without one is just waiting for trouble. However, if you want to, you can go to Settings>General>Accessibility and turn on Assistive Touch. Then to lock the phone, tap on the Assistive touch button, tap on Device, then tap on Lock screen.

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