IPhone 4 Spring Board crashes when I slide the top menu

Every time I slide down the top menu, Spring Board crashes: it appears that it is resetting, showing the black screen with the white apple logo for a few seconds, then the screen goes black for a few seconds and then iOS is back, like the crash didn't happen.
Before this starts (last Friday), I didn't install anything new.
I would like to know if anyone have noticed the same and if there is a solution, other than go to Apple.
In Diagnostis & Usage, the log says this:
SpringBoard_2015-01-12-105942.ips
{“name”:”SpringBoard”,”bug_type”:”109”,”os-version”:”iPhone OS 7.1.2 (11D257)" "bundleID":"com.apple.springboard", "version":"50(1.0)","app_name":"SpringBoard"}
Hardware Model: iPhone3,2
Process: SpringBoard[383]
date/Time: 2015-01-12 10:59:42.025 +0000
OS Version: iOs 7.1.2 (11D257)
Report Version: 104
Exception Type: EXC_CRASH (SIGABRT)
Exceptionm Codes: 0x0000000000000000, 0x0000000000000000
Triggered by Thread: 0
iPhone 4  8Gb iOS 7.1.2
Thank you very much,
APF

Hi andreiaspf,
If you are having issues with your Springboard failing to work on your iPhone, you may want to try some things to troubleshoot.
First, quit all running applications and test again -
Force an app to close in iOS
Next, I would try restarting and if needed resetting the iPhone -
Restart or reset your iPhone, iPad, or iPod touch
If the issue is still present, you may want to restore the iPhone as a new device -
How to erase your iOS device and then set it up as a new device or restore it from backups
Thanks for using Apple Support Communities.
Best,
Brett L  

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