IPhone 4 stays lit during calls

My iPhone 4 stays lit during calls. It causes me to hit the mute, FaceTime and contact buttons during calls. I took my otter box off and it still does this. Can anyone help me?

This is Proximity Sensor problem. This sensor is located on the Power Button Flex Cable. If the iPhone front screen has been replaced this is known problem. Restore iPhone with current iTunes on computer.

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    My iPhone 4 stays lit during calls and causes battery to run low and inadvertently mute me. I've had my screen replaced by citymac and after doing some research I'm guessing it's the proximity sensor. Is there a setting on my phone to turn off the background in a call or is it a valid assumption to make that the proximity sensor is screwed up. If so, how much will it cost to fix?
    Thanks in advance,
    Zach

    Hi,
    Is Your iPhone Under Warranty?
    The Proximity Sensor , The Black Spot ( Above The EarPiece ) Has Been Damaged Or Is Faulty.
    If Your iPhone Is Under Warranty, You Can Give It To Apple Or You Can Get It Changed By A Third-Party Dealer.
    I Cannot Comment On The Pricing As The Cost And Quality Of Sensors Is Different Everywhere.
    Thanks.
    Hope This Helps.

  • Screen stays lit during calls

    I just got a new 3Gs and while making phone call the screen doesn't go black which causes me to hit the mute button. I do not have it in a case or have any stickers of any kind on it so I'm sure that the sensor is not being covered. Any suggestions?

    Could be a faulty proximity sensor.
    Call U.S. iPhone technical support: 1-800-MY-IPHONE (1-800-694-7466)
    Or make an appointment at your local Apple Retail Store Genius Bar: http://www.apple.com/retail/geniusbar/

  • IPhone light stays lit after I get a text

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    Just wondering if your iPhone is in a plastic case or not?
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  • Iphone 3g blank screen during calls

    I bought a 3g last week to replace an original iphone that had stopped working. Everything seemed to work on the new phone except that during calls the screen would go blank and I could not get it back by holding it away from my ear, hitting the Home button, or anything else except the on/off button at the top, which ended the call. I was on the phone with apple tech support for several hours, trying all sorts of things that didn't solve the problem.
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    As soon as you said that the screen didn't come on, my first question was going to be are you using the original iPhone case? The proximity sensors on the 3G are positioned a little differently than the original phone.

  • IPhone 4 self muting during calls

    My phone only works 10% of the time.  During calls my phone seams to self mute.  I can hear the other person but they can't hear me.  If I squeeze the bottom of the phone it starts to work, but I'm told the voice is all static on the other end.  Searches on the net say it's an IC audio chip problem, any suggestions?  Is it worth sending the phone back to apple to fix?
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    Hello Conanbaker,
    Thanks for the question. Based on the information you have provided, your iPhone may need to be serviced. The following link should help you get started with the process. Included, you will find information on topics such as warranty & service pricing.
    iPhone Repair and Service - Apple Support
    http://www.apple.com/support/iphone/repair/
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  • Iphone 4 - big problem during calls -   caller cannot hear me

    Dear All,
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    Saint1974 wrote:
    Dear All,
    I have a very big problem with my brand new Iphone 4. I bought it in UK and I'm using it in Poland with Orange sim card. Randomly, during calls (signal strength is not an issue in this case) my caller cannot hear me at all. I still can hear any single word but they think that call is finished (dropped). I did the restore but problem remained. Is there anybody with the same problem?
    Hi Saint,
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    http://discussions.apple.com/thread.jspa?threadID=2475509&tstart=15
    Fwiw, I also suffer this problem.
    Having said all that, maybe you problem is something else. Hope it helps.
    Regards,
    Richard.

  • Iphone 4 switchs off during call

    i am having this problem since 2 month earlier when the batt level would drop to 50 the  iphone used to get switched off during call.. i upgraded the phone to ios5.1 after that two monthsf it was fine but past three days it gets swicthed off during call as well as while surfing . even when the battery level is 100 % dont why this is happening???

    First, try to reset the phone by holding the sleep and home button for about 10sec, until the Apple logo comes back again. You will not lose data, but it can clear some glitches after installing new software or apps.
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    How to back up your data and set up as a new device

  • IPhone 4 mic problem during calls

    After upgrade to iOS 4.3.5 I found that mic (near dock connector) doesn't work all time (sometimes mic works fine, but not all time) during calls. Could be this software issue or this is hardware issue? And another question - how fix this issue?

    I found this post http://www.mostlyblog.com/ios-4-3-5-bugs-list and it seems that this is a bug of firmware 4.3.5...I hope Apple will fix this issue as soon as possible, because this problem makes me crazy

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  • Iphone 4 beeps randomly during calls

    Why is my iphone beeping randomly during phone calls (when I make the call). When someone calls me it doesn't beep.
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    If you are still having trouble with the beeping sounds during outbound calls, I recommend adjusting your sound alert settings.  I have provided some instructions below:
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    2.      Select Sounds.
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    Off
    Vibrate mode disabled
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    Off
    External volume buttons disabled
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    Vibrate sound mode enabled
    Off
    Vibrate sound mode disabled
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    8.      Select a ringtone.
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    o        Sent Mail
    o        Calendar Alerts
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  • Iphone 3gs keeps freezing during calls

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    Hey,
    Hold the lock button/ Home button until the apple logo appears this is a hard reset, no data will be lost.
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    Update the iPhone in iTunes to iOS 4.3.3
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    There are apps, just search for clock to find some.

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    Hello. My iphone 6 sound quality during calls is bad. Sounds like the speaker is broken or something. I hear people like they were talking to me trouth a walkie talkie. I disable ambiend noise and nothing. I did get a little better quality enabling Hearing Aid Mode and the sound whent ok a little but still bad compared to iphone 5. Now i got a new iphone 6 for my wife and the same thing is happening. What is this a software or hardware problem? Sorry for my bad english.

    Your house is haunted! lol I've never heard of any issue like this. The best thing to do is to set up an appointment by going to www.apple.com/retail.

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