Iphone 4 Stuck in Recovery, Please help
Hey guys, I keep trying to restore my iphone 4 but it never completes, it just keeps flashing up:
the iphone "iphone" could not be restored. An unknown error occurred (9).
And i cannot get out of recovery mode now!
Please help i don't know how i can get out of it, I have made a genius bar appointment but the first available time is Sunday
I have tried all sorts of things, putting it into dfu mode, general recovery mode, uninstalled itunes, reinstalled itunes, tried it on my mac and pc.
Everything i can think of but it just wont start
Thanks
Craig
Ok lets try this on your Mac:
Find and delete any and all .ipsw files on your Mac, there should only be one, but delete ALL that you find. It should be located here:
~/Library/iTunes/iPhone Software Updates
Once that's done, reboot your Mac & launch itunes then, see if you can force the phone into recovery mode, reset first as I described earlier:
Turn your phone off(if you can), if not try to reset: Press the sleep/wake button & home button at the same time, keep pressing until you see the Apple logo, then release. Then, leave the USB cable connected to your computer, but NOT your phone, itunes running, press & hold the home button while connecting the USB cable to your dock connector, continue holding the home button until you see “Connect to iTunes” on the screen. You may now release the home button. iTunes should now display that it has detected your phone in recovery mode, if not quit and reopen iTunes. If you still don’t see the recovery message repeat these steps again. iTunes will give you the option to restore from a backup or set up as new. In your case, select "new".
Similar Messages
-
Ipod Classic stuck in recovery please help
Hi guys,
My ipod classic 80gb is stuck in recovery mode and itunes does not pick it up. I have tried reseting it, performing system test and have the latest version of itunes.Hi aprince19,
If nothing else, you should be able to restore to factory settings as described here:
Restoring iPod to factory settings
http://support.apple.com/kb/HT1339
Cheers!
- Ari -
After updating phone is stuck in recovery please help
Afterupdating phone my phone is stuck in recovery. I have tried holding sleep and power buttons but it does not work. Any tips or do I have to restore?
take a look at the link http://support.apple.com/kb/HT1808
-
pls. help my iPhone stuck in recovery mode and iTunes wont recognize it..i tried the other options that posted here,,,pls tell me what to do..before it was just stuck in an apple logo but when i tried recovery mode to itunes then it stuck..
Hi awison,
If your iPhone is not recognized by iTunes on your Windows computer you may want to use the steps in this article to troubleshoot -
iOS: Device not recognized in iTunes for Windows
http://support.apple.com/kb/TS1538
This may also resolve your recovery mode issue. If it does not, use the steps in this article to resolve it -
Use iTunes to restore your iOS device to factory settings
http://support.apple.com/kb/HT1414
Thanks for using Apple Support Communities.
Best,
Brett L -
Iphone stuck in recovery mode trying to update
I was attempting to update to the new ios 8. I did this all in the normal way as i usually do. When it got to the extracting software at the top of the itunes screen it took about 1 hour for this to nearly reach the end. then just before it reached the end it stopped and said it could not be restored as the iphone could not be found. now the iphone 5 is stuck in recovery mode and every time i connect it to itunes it says i need restore which i do and then the same thing keeps happening. it goes to extracting software bar for an hour and then stops just as it is about to finish.
i have a laptop with windows xp and have installed latest itunes, i have attempted rebooting everything with no joy.
please help.
iPhone 5, iOS 7.0.4Follow exactly what I wrote below to fix iPhone stuck in recovery mode:
Hold both power button & home button for 10 seconds.
Once the device shuts off release the power button and keep holding the home button for 10 more seconds.
The screen will remain black, plug it up to iTunes and see if it detects it.
If that does not work hold both buttons to make device shut down, once screen is off hold the home button while plugging it up to PC.
Do not let go of home button till recovery screen shows up on your device. -
I have updated my iPhone 4s to iOS7 but when i connect it to itunes on my PC it give me a msg to restore your iPhone in summary tab, Please help m using win 7 and updated itunes.
What is showing on the screen of the iPhone?
Does iTunes say the iPhone is in recovery mode? -
I had an PC crash while backing-up my iPhone4, before installing iOs7.
Now I am unable to restore the iPhone.
Can anyone please help me!
Arjen RonhaarHey Arjen Ronhaar,
Thanks for the question. I understand you are experiencing issues updating your iPhone to iOS 7. If you have not already done so, you may want to restart or reset the iPhone:
iPhone, iPad, iPod touch: Turning off and on (restarting) and resetting
http://support.apple.com/kb/HT1430
If the above steps do not resolve the issue, you'll want to restore your iPhone in recovery mode with iTunes:
iOS: Unable to update or restore
http://support.apple.com/kb/HT1808
Thanks,
Matt M. -
Hi,
I erase all application of my iphone 4 with erase restore without any backup & i also lose the product serial number. Now it's in restore mode. Now is there any way to restore my iphone without backup. Please help me. I have no need my previous file I just want my iphone4 ok and work smoothly as like new ipone justlike i bought it at first time. I can't restore it. So Please help me to solv this proble.See Here > without the Backup > http://support.apple.com/kb/HT4137
-
Dear Apple,
I have an iPhone 4 32GB (black), i bought from softbank, japan. Now, I have recently finished a graduate and i'll comeback home in Laos. But i can't continue to use my iphone.
Could you please help me to unlock my phone so I can use it with other carrier Sims. I would appreciate it.
Please let me know if you could help me out. Thanks again.
<Edited by Host>Like ckuan said, Apple does not unlock iPhone; your carrier does, provided that the carrier offers this service.
Unfortunately, SoftBank does not offer authorized unlocking of iPhone.
Your best option is to sell this phone and buy another iPhone from the carrier of your choice or better buy a factory unlocked iPhone so you would be able to use it with any compatible GSM carrier around the world. -
I have the phone number and iphone serial # of my second device that is missing. However it has the same Apple ID as my other iphone and is
showing up on the "Find iphone". Could you please help me find my iphone
<Personal Information Edited by Host>Sorry if this seems negative but you really should post such a question in the iPhone section of Apple Communities. You are much more likely to get expert help there immediately.
Just re-post with the same detail. -
while updating 4.0 version to 5 version system shows sim card is not valid. My iphone is not working .Please help me
I would imagine your iPhone was hacked to make it work on your local carrier.
Updating the iOs to 5.xx will lock it back to the original carrier .The carrier holding the lock are the only
entity able to authorise the unlock .You will have to contact them and see if they unlock and the terms the apply -
I have been given an iphone 4 from one of my friends it seem that prior to ios 7 coming out he coudnt wait so he ilegally downloaded the software and now i can't activate it as it says my iphone is not regestered please help!
Then you should talk to that person. Apple won't help you if the iOS was downloaded illegally, and since this is their community, due to Terms of Use, no one here will help you either.
-
I have iphone 4; tried to sync it said I need to update software so I clicked ok - it then said I need to restore and did above got to stage 3, clicked restore and update, but it comes up with an error saying iphone cannot be found Please help!!!
Dear Jody..jone5
Good for you that can't update your iphone because I did it and my iphone dosen't work for example I can't download any app like Wecaht or Twitter..
Goodluck
Atousa -
After updating my iphone 3gs not activing please helpe me
after updating my iphone 3gs not activing please helpe me
See here > http://support.apple.com/kb/TS3424
Also see this discussion.
https://discussions.apple.com/message/21189708 -
I do not have an Apple ID., But my iPhone is ICLOUD ACTIVEATION please help
I do not have an Apple ID., But my iPhone is ICLOUD ACTIVEATION please help
IMEI:*******
ICCID:8998 4320 0002 2042 2135
<Personal Information Edited by Host>Try going here
https://appleid.apple.com/cgi-bin/WebObjects/MyAppleId.woa/
You can manage your account here
Maybe you are looking for
-
Can't start camera from unlock screen in iphone 5c since ios8
Hi! Some I can't start the camera from the unlock screen in iphone 5c since ios8 update. It works a couple of hours after reboot, but the problem keeps turning back randomly. After iOS8 update I also installed facebook, facebook messenger, linkedin a
-
Information Regarding Descriptions in BW
Hi Friends, Can any one please help me.. 1) Does descriptions for all Characteristics in BW which Starts with 0 and Z are loaded via process chain ? 2) How does descriptions in different languages are maintained in BW? That is all different language
-
Changing many effects a time on a track
I use a generator effect to insert gun fires in a shooting scene. I have 200 of them. Each of them is well positioned. Every weapon is on a separate video track. Now, I want to change the color of this effect for the whole track. I thought I could co
-
Activation problems with unlocked iphone 5
Hi all I unlocked an iphone 5 and I used an at&t SIM to activate the phone but then when I put my tmobile SIM in it says I have to activate again. When I remove my SIM the message goes away. Ideas???
-
Cant reinstall CS4 in windows 7
I have my original discs and serial codes but the discs wont run in my new windows 7