Iphone 4 stuck/itunes not recognizing it

Hi, I attempted update my iphone 4 with iOS 7 via itunes but just before it finished it said there was an error and it stopped and closed itunes. now my iphone is stuck at the "plug in to itunes" screen and itunes(once reopened) wont recognize my iphone... any ideas? ive tried reinstalling itunes etc. nothing is working and i cannot restore my phone since itunes isnt recognizing it.

Try forced recovery mode or DFU mode
http://support.apple.com/kb/HT1808
http://osxdaily.com/2010/06/24/iphone-dfu-mode-explained-and-how-to-enter-dfu-mo de-on-your-iphone/

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I get an itunes symbol and usb symbol on my iphone and it is not recognized by my itunes

I plugged my iphone4 into my computer to charge and it now shows an itunes symbol and a usb symbol and itunes no longer recognizes the device.

Hi, bbarden.
Thank you for visiting Apple Support Communities.
If your device is not recognized by iTunes, I would recommend the steps in the article below. Start with the section labeled Verify that the Apple Mobile Device USB Driver is installed > For Windows Vista, Windows 7, and Windows 8 > Update the Apple Mobile Device Driver.
iPhone, iPad, or iPod not recognized in iTunes for Windows
http://support.apple.com/kb/TS1538
Cheers,
Jason H.

ITunes not recognizing iPhone 5 iO7 on Windows 7

I have exhausted myself dealing with this problem. My iTunes will not recognize my iPhone 5. I am running Windows 7 64 bit and my computer recognizes the phone when i plug it in, however, my iTunes does not so I am not able to sync any music. I have tried practically everything I have found on the internet to fix this problem and even the people at the Apple store could not help me with my problem. I have uninstalled and installed all Apple related programs, I have insured that the Apple Mobile Device USB Driver is working correctly but nothing seems to fix the problem. I just don't know what to do anymore because nothing seems to work. I have followed the suggestions contained in the following discussions but nothing seems to work. Thank you for your help.
Referenced discussions:
https://discussions.apple.com/thread/3121604?start=0&tstart=0
http://support.apple.com/kb/ts1538

golds04
Re: iTunes not recognizing iPhone 5
Feb 16, 2014 7:45 AM (in response to oryyx)
Had this problem this morning.
Once in the past had to erase my iphone and reload it.That was unpleasant.
This morning had the problem,too.
Plugged in my iphone directly into the Imac (not hub) then clicked shut down on the imac.
Pressed the button in the back while the iphone was still plugged in-and when rebooted iphone was visable in itunes.
Hope this helps.
Thanks so much for your suggestion. I'm using a MacBook Air and I just tried this with my laptop - shutting down the computer all the say (not restarting it) and then booting it back up with the phone plugged in. It didn't work but it was worth a shot! Thank you!
Jen912 wrote:
I had this exact same problem and just figured out how to fix it. I had to reload the driver on the iphone5 in order for itunes to recognize the device. Follow the steps here to see if you might need to do the same thing. Once I reinstalled the driver, everything works fine and I'm now able to sync with itunes again.
http://support.apple.com/kb/TS1538
Thanks for the suggestion, I have seen a TON of posts like mine where this is the solution. Unfortunately, I am on a Mac not Windows so the driver isn't the problem.

I updated to the new version of Itunes and now I can't sync my ipod or iphone. It's not recognizing either in Itunes, but both are charging

I updated to the new version of Itunes and now I can't sync my ipod or iphone. It's not recognizing either in Itunes, but both are charging. How can I get Itunes to recognize my devices (that have always been recognized until this latest software update)?

Hi there bowlerinager75,
Welcome to Apple Support Communities.
The article linked below provides troubleshooting suggestions that’ll resolve most issues like the one you described, where your iOS devices are no longer recognized by iTunes on your PC.
iPhone, iPad, or iPod touch not recognized in iTunes for Windows - Apple Support
Cheers,
-Jason

ITUNES NOT RECOGNIZING IPHONE 4S DEVICE, NOT ABLE TO SYNC

Hi Everyone, just noticed an anomaly with my devices
ITUNES NOT RECOGNIZING IPHONE 4S DEVICE, AND NOT ABLE TO SYNC. ANY IDEAS WOULD BE HELPFUL, THANKS

Open Device Manager and Right click Apple Mobile Device and choose Update Driver
Select BROWSE My Computer For Driver Software
Select Let me pick from a list of Device Drivers on my Computer
Click Have Disk button---NOTE if the have disk option is not available. Choose a device category
such as mobile phone or storage device if listed then Click Next the have disk button should appear.
Click the Browse button and navigate to C:\Program Files\Common Files\Apple\Mobile Device Support\Drivers
Double click the "usbaapl" file or "usbaapl64" or if there is no driver folder look in
C:\program Files (X86)\ Common Files\Apple\Mobile Device Support\Drivers. instead
Click open in Have Disk Window Then Click NEXT and then FINISH Windows will install the Drivers
GOT THIS FIX FROM AN EARLIER POST BY J F FOURIE and it worked for me
Hope this helps

TS1538 Itunes not recognizing my Iphones. I've tried updating the itunes, cable is fine, and even re-installing itunes. Plz help :(

Itunes not recognizing my iphones. I've tried updating the itunes, cable is fine for the iphone, and re-installed itunes. Plz help

Version 11.1.5.5 of iTunes was just released today. If you update to that, does that help with the recognition troubles?
http://www.apple.com/itunes/download/

What will i do with my ipad stuck on white apple logo and itunes not recognized it. i'll always try to press and hold both the home botton and sleep/wake button but nothings happen.

what will i do with my ipad 2 ios 5.0.1 stuck on white apple logo and itunes not recognized it. i'll always try to press and hold both the home botton and sleep/wake button but nothings happen.

if that dose not work then you can always put it into DFU mode by connecting to your computer and holding down the home button and sleep/wake button for excatly 10 seconds and then relesing the sleep/wake button and keep holding down the homebutton till iTunes tells you it has detected an iPad in recovery mode then just do a restore

When I plug in my ipod to my laptop instead of my desktop, nothing pops up to sync my ipod. Has anyone had a problem with itunes not recognizing an ipod?

When I plug in my ipod to my laptop instead of my desktop, nothing pops up to sync it. Has anone had any problems with itunes not recognizing an ipod?

Hi sarahdavis0_o,
Welcome to the Apple Support Communities!
If neither your iPod or iPhone are being recognized by iTunes when connected, I would recommend the steps in the following article.
iOS: Device not recognized in iTunes for Windows
http://support.apple.com/kb/TS1538
Have a great day,
Joe

HT3887 my iphone 5 bluetooth is not recognizing divices

my iphone 5 bluetooth is not recognizing any divece, it is stuck searching for devices

Hello rafaster,
If you are having issues with Bluetooth, follow the troubleshooting steps in the following article I found for troubleshooting Bluetooth on iOS devices.
iOS: Third-party Bluetooth headsets, headphones, and keyboards
http://support.apple.com/kb/ht1664
Thanks for using Apple Support Communities.
Regards,
-Norm G.

How can i detach my iphone from my itunes (NOT from my apple ID)

how can i detach my iphone from my itunes (NOT from my apple ID)

Hello Laurien123,
Can you tell me a little more about your situation? I'm not sure what you are trying to accomplish. You authorize your computer to sync or download iTunes; you associate your iPhone with your Apple ID, not with iTunes.
Please reply if you can with a little more information, and I'll do what I can to help.
Authorize your computer in iTunes - Apple Support
https://support.apple.com/en-us/HT201251
Do I need to authorize my iPhone, iPad, or iPod touch?
No. You don’t need to authorize your iPhone, iPad, or iPod touch, but you do need to associate your iOS devices with your Apple ID. Your iOS devices don’t use your available authorizations.
Have a great day!
- Judy

ITunes Not Recognizing my iPod Touch after Upgrading from Tiger to Leopard

After upgrading from Tiger (10.4.x) to Leopard (10.5.0=>10.5.6), my iPod Touch is no longer recognized by iTunes 8.0.2. The iPod Touch no longer appears in iTunes' "source list" (left side pane in iTunes' GUI).
Immediately prior to that upgrade, my iPod Touch was working great with Tiger (10.4.x). iTunes 8.0.2 recognized it (listed it in sources) and always synchronized with it successfully.''
My iPod Touch is also not shown in the Finder. However, it does show up as recognized in iPhoto.
Any ideas on how to get the iPod recognized again in iTunes under Leopard?

Thanks to a posting by Jim in a different Apple Discussions (forum), my problem is now resolved. Read on for the details.
iPods & Finder. Some other postings incorrectly lead me to believe that the iPod would show up in the "Finder". Jim's posting set me straight on this.
iTunes Not Recognizing iPod Touch. Prior to Jim's posting, I had already read the article that Jim referenced (to remove and reinstall the Apple Mobile Device Service per article "http://support.apple.com/kb/HT1747").
Prior to Jim's posting, I had also read other articles in various "Apple Discussions" (forums) that suggested this recognition problem could be resolved by uninstalling/re-installing iTunes 8.0.2. Some implied that you could just re-install iTunes 8.0.2 right over the currently installed one without bothering to uninstall it.
Based on those postings, I "gambled" last night and simply downloaded and re-installed iTunes 8.0.2 (without uninstalling it first). I noticed during the installation that the Apple Mobile Device agent was also re-installed. Well, my gamble paid off! After the installation (and a reboot?), iTunes onces again RECOGNIZED my iPod Touch.

ITunes not recognizing original IPod touch after new one installed

I tried to set up new IPod touch but itunes wouldn't recognize it. Downloaded latest version of itunes. Was able to set up new IPod touch but now old touch not being recognized by itunes. Went through the troubleshooting guide with no positive results. Old (unreconized) touch is fully charged. Restarted computer. Restarted itunes. Changes usb ports. Nothing working. Any ideas?

Hi Jim,
Thank you for your reply to my posting about iTunes not recognizing my iPod Touch after upgrading to Leopard.
iPods & Finder. Some other postings incorrectly lead me to believe that the iPod would show up in the "Finder". Thanks for setting me straight on this.
iTunes Not Recognizing iPod Touch. Prior to your posting, I had already read the article you referenced (to remove and reinstall the Apple Mobile Device Service per article "http://support.apple.com/kb/HT1747").
Prior to your posting, I had also read other articles in various "Apple Discussions" (forums) that suggested this recognition problem could be resolved by uninstalling/re-installing iTunes 8.0.2. Some implied that you could just re-install iTunes 8.0.2 right over the currently installed one without bothering to uninstall it.
Based on those postings, I "gambled" last night and simply downloaded and re-installed iTunes 8.0.2 (without uninstalling it first). I noticed during the installation that the Apple Mobile Device agent you referenced was also re-installed. Well, my gamble paid off! After the installation (and a reboot?), iTunes onces again RECOGNIZED my iPod Touch.

Solution!!! (for iTunes not recognizing Nano)

I've written this as a reply to the thread below as well - but as it seems more than just our friend below has this problem I've also posted this as a separate post
Hi everybody,
I have - like many of you, suffered through this frustrating process of Windows recognizing the Nano and yet iTunes not recognizing it, and after some research I think I may have found a solution (perhaps not THE solution).
Just so you are aware, I just want to warn you that I'm not some computer science expert or anything, and this is a pretty old article (written May 2006, http://pluralsight.com/blogs/keith/archive/2006/05/26/25476.aspx), BUT I think this works on iTunes 7.0 because it is now detecting my nano. Basically I think what the problem is that the Nano is supposed to be formatted as FAT32 to work with iTunes but for many of us outdated Nano users the Nano is still formatted as FAT.
So like the blog author has written, we need to go and run the Windows disk management tool (if you are not a computer person like I really am not, just go to Windows help and search "disk management" and it'll give you a link that brings you directly there). The disk management tool will probably show the C drive and then the iPod as well as any extraneous hardware. RIGHT CLICK on the iPod (it should be there since all of you are saying that XP recognizes it), format it to FAT32 (it will warn you that info on your ipod may be erased, but this doesn't matter since it's just info on your ipod and your music is on your C drive anyway). I didn't re-run the iPod updater like the blogger did (especially since the iPod updater is apparently included in iTunes 7.0 now and the latest one, which I believe is iPod updater 6-28-06..is now outdated and invalid)...but the next time I ran iTunes, it recognized the iPod!!!!!! HORRAY
So in simple instruction form,
- Open Windows disk management window (Control Panel --> Administrative Tools --> Computer Management)
- Once you have this window open, click on Disk Management (under Storage)
- If like you say, your XP recognizes your iPod (but iTunes doesn't), then your iPod should be listed under that window along with your C drive (and maybe others). Under File System, it might say FAT.
- If it does, RIGHT CLICK your iPOD and choose Format
- Change the Format from FAT to FAT32. (It will warn you that everything will be erased but that's ok)
Btw I also restored the nano (to factory settings).
I hope this helps...was glad to find there were other people suffering through the same thing. Misery loves company! Please let me know if it worked for you and if you have questions

I too am a victim of upgrading to iTunes 7.0 I reformatted my nano per instructions, even though it already was FAT32. I reset the nano as well, still no joy. What's interesting is that if I restart the computer with the nano plugged in, it recognizes it and tells me that I need to update to 1.2. As soon as I do this, however, it says that it's updating, but the ipod goes from 'do not disconnect' to the normal menu. iTunes says it’s updating, but it never does. I need to kill the process through task manager to get it to quit.
Additionally, if I choose not to update, the nano shows up in iTunes just fine and I can move songs to the nano. (I have it set to manually update the nano as I have more songs in my library than the nano can hold.)
However, as soon as I ‘eject’ the nano, reconnecting it does not show the nano, whether I stay in iTunes or close iTunes and then unplug and plug in the nano. The nano shows ‘do not disconnect’, and windows sees the nano, but still no joy in iTunes.
FYI, I have also uninstalled and reinstalled the software and tried all the directions at:
http://docs.info.apple.com/article.html?artnum=93716
Which I was directed to when doing the diagnostics on the iPod through iTunes.
This is a total crock. Some upgrade.

HT1212 Ipod locked and can not unlock it. Itunes not recognizing it either. What now?

Ipod locked and can not unlock it. Itunes not recognizing it either. What now?

If you're unable to do the Restore, go into Recovery Mode per the instructions here. Also, if you have IOS-7, read this.

Itunes not recognizing my ipod after restoring it

My ipod decided to go crazy on me, so I followed the 5 r's. After restoring the ipod it is no longer being recognized. I have restarted my computer, downloaded the latest software, used different usb ports but to no avail.
There is no icon in devices that pops up. When i run a diagnostic is states that an ipod is connected.
Any helps?

Hi Jim,
Thank you for your reply to my posting about iTunes not recognizing my iPod Touch after upgrading to Leopard.
iPods & Finder. Some other postings incorrectly lead me to believe that the iPod would show up in the "Finder". Thanks for setting me straight on this.
iTunes Not Recognizing iPod Touch. Prior to your posting, I had already read the article you referenced (to remove and reinstall the Apple Mobile Device Service per article "http://support.apple.com/kb/HT1747").
Prior to your posting, I had also read other articles in various "Apple Discussions" (forums) that suggested this recognition problem could be resolved by uninstalling/re-installing iTunes 8.0.2. Some implied that you could just re-install iTunes 8.0.2 right over the currently installed one without bothering to uninstall it.
Based on those postings, I "gambled" last night and simply downloaded and re-installed iTunes 8.0.2 (without uninstalling it first). I noticed during the installation that the Apple Mobile Device agent you referenced was also re-installed. Well, my gamble paid off! After the installation (and a reboot?), iTunes onces again RECOGNIZED my iPod Touch.

Iphone 4 stuck/itunes not recognizing it

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