IPhone 4 Stuck on Apple Startup Screen

My wife downloaded the new FB app and her phone froze during the download. We tried restarting - unresponsive. We held the home and power buttons at the same time until the screen went blank, but now it just freezes on the Apple logo screen. iTunes isn't recognizing it nor is it recognizing iTunes. Where do we go from here? It's a given that we'll be deleting the new FB app, but unless we get the phone running again we are at a standstill.
A new 4S isn't an option, but we do have the care plan on it. Unfortunately the closest Apple store is over 50 miles from here.
Advice???

See This Discussion...
https://discussions.apple.com/message/16321641#16321641

Similar Messages

Stuck on apple startup screen.

okay so,
i formatted my computer a while ago due to a virus keeping me from logging on, and thus lost all my music, and the ability to add music onto my ipod without deleting all 25 gigs of music on it.
so my friend suggested ephpod, and to my displeasure, after trying to add wolfmother onto my ipod and then unplugging it to see if it worked, my ipod had frozen on the apple startup screen, and it's still there
i did a reset with the menu/select buttons
and it resets, but it just goes right back to the apple and stays there
i plugged it into my computer, didn't work. plugged it into my iluv dock, didn't work. same old apple screen.
i even let it sit there for a couple hours until the battery died to see if that would work, and it was another no-go.
i've searched all over google for some kind of answer, and it seems like no one really knows what to do about it without completely wiping the ipod clean of my music
for goodness' sake, is there ANY way i can fix it without losing everything on it?
video ipod Windows XP Pro

See if these help.
iPod shows only an Apple logo and doesn't start up.
Only the Apple logo appears when turned on.

My Iphone 3g stuck on Apple logo screen, My Iphone 3g stuck on Apple logo screen

I purchased an Iphone 3G back in 2009, just recently it started giving me an issue with loading properly.
It will freeze with the Apple logo, and the loading circle underneath it, Ive tried all the hardboots, resets, etc...None of these have helped whatsoever.
I took it to the Apple store and they told me that it was an unrepairable hardware problem, and that I would have to throw out 269$ to get a brand new phone 3G,
So I said no..but a few days later I tried charging the phone again, and all of a sudden it works as if it were brand new. It has not given me any problems for weeks except since yesterday. It's doing the same thing all over again.
My dillemma now is should I,
1) Pay out my contract ( which ends in October ) and buy the new Iphone 4, Cost me roughly 400$
2) Wait until a new Iphone 4G comes out? ( Has anyone heard anything?? )
3) Pay for a brand new Iphone regular, Cost me roughly 269$
4) Any other options I have?
Any help would be greatly apperciated, as Im in such a frustrated position ;(

hey there. I had the same problem as you - seemed to be caused by a crash on the app store for me. I freaked out a little too, because iTunes was beachballing when I plugged it in, so I couldn't even get to the restore button under the iphone screen.
But, it turns out you can make the phone enter a full software restore mode, as described here:
http://www.everythingicafe.com/forum/iphone-software/help-iphone-is-stuck-19333. html
"Plug your iPhone to the usb and then press and hold the power and the home button at the same time it will reboot but keep on pressing it next time it will boot,(let it boot twice while holding) an itune logo will appear and now you can restore, try it it works"
I have just restored the firmware etc now, which got my phone up and running again with factory settings, and now I am in the process of restoring from a backup (seems to be working, but it takes a long time I must admit).
Good luck!

Iphone 5 Stuck at Apple Logo Screen

I finally updated my iphone 5 to latest ios when it begin to boot up. It got stuck at the apple logo screen and it been their for 30 mins i trun my phone off put it back on. I did a hard re-reset etc..
Also after a while it would go black real quick then return to apple logo screen.
I dont want to restore my phone because i dont have a recent backup for everything i have on my phone as of right now.
Is their any way i can backup my iphone at the apple logo screen then restore it?
Or any other methods to escape this apple logo screen of death?

Unfortunately, you are going to have to try to restore it. You will have to do this by putting your phone into DFU (recovery) mode.
1. Open iTunes, plug your sync cable into your computer, but do not plug in your phone.
2. Press and hold the power button and the home button at the same time. When the screen goes black, let go of the power button but continue to hold the home button for about 15 seconds. Once you do this, plug the sync cable into your phone.
3. iTunes should recognize your phone and tell you it's in recovery mode.
4. Restore your device.
Hope this helps.

IPhone 4 stuck in Apple logo screen

I have an iPhone 4, that I had to replace the LCD, power switch - proximity sensor cable, and home button on.
After I had made the repairs (after making sure everything was reassembled correctly) I then proceeded to turn the device on.
Now it will only display the Apple logo at startup.
When I turn the phone off (via the Home + Sleep/wake method) it will sometimes revert back to the Apple logo screen.
I have reset the phone (gone through recovery mode) at least 5 times to correct the issue, yet it still is not working correctly.
The only software change that had been made to it, was that I had updated it to the most recent version of iOS. And that was approx. 2 weeks before the issues with the phone.
Is there another solution to fixing this phone, or is it basically done?
(If I can, I really need to get this phone fixed (if at all possible).
Thank-you.

Thank-you for the reply.
I have checked the charging port. It checked out to be good.
I then checked the following flex connectors:
Digitizer - it checked out ok
LCD - While it did check out ok. I wonder if it might have a defect in it. (because it does flicker)..
Earpiece - checked out ok.
Front Camera - checked out ok.
Power switch / proximity sensor cable.- Bad...
During my testing of the phone, any time I would turn the power on to the phone. If I unplugged the connector for the power switch. The iOS would continue to load, but if I left it plugged in. Then it would stay on the Apple logo.
I will reply to this thread after I receive the replacement part, and I have had a chance to check it out (to make sure that takes care of the problem.

Help: iPhone 3GS Stuck on Apple logo screen

Today my iPhone was not connecting to the wifi network so I decided to "Reset Network" on the iPhone. Well, during the reset, it went to the Apple logo screen and is stuck in that screen. I cannot turn off the phone, tried to reset pressing the home and on/off together for 10 seconds and it is still stuck on that screen. I tried to restore but iTunes does not recognize that the phone is plugged to the computer. Has anyone seen this? Do I have to send it to Apple for repair?

Try this article...
http://support.apple.com/kb/HT1808
This is not a normal result from trying to reset network settings...

Iphone 4 stuck on apple logo screen

I have an iphone4. Its was updating apps and lock up. After 15 minutes or so i did a hard restart. Now its stuck on the apple logo screen. I did the hard restart holding down the home key and connecting it to my mac. Itunes says in in recovery mode and ask if i want to restore. I click yes. It goes to the extracting software and then verifing with apple. After that back to the apple logo screen. Any ideas?

The same problem Here, BUT
I can't restore my iphone.
I put my iphone in DFU mode, i conect it to iTunes i start the process, but it gets stucked in "Verifying iPhone restore with Apple".
Then nothing happens, just after a few minutes later it appears the error Message and of course my iphone continues stocked.
Anyone knows what can i do?

Can you help me? iPhone 5 stuck on apple restore screen

My phone just stopped working randomly two days ago, sice then i've been looking for solutions and haven't found any. Sometimes itunes will say the phone can't be restored with different error codes everytime, or it will get to the screen where there's a white line indicating the pace of the restore, but it will stay at 0% for however long i let it sit there before hard resetting it. Any ideas?

Hi Larry Fishy,
If you are having issues restoring your iPhone from iTunes where it gives an error number instead of completing, you may find the troubleshooting steps in the following articles helpful:
Apple Support: Resolve iOS update and restore errors in iTunes
http://support.apple.com/kb/ts1275
Resolve specific iTunes update and restore errors
http://support.apple.com/kb/ts3694
Regards,
- Brenden

Iphone 4 stuck on apple logo screen after hard rest what do i do now ?

ive tried many hard resets and tryin to restore on itunes and still nothing, what do i do ?

Try holding down the "sleep/wake" button . ONLY

My iPod is stuck on the startup screen, showing just the apple logo. Has anyone had this problem before? If yes, then how did you solve it?

My iPod is stuck on the startup screen, showing just the apple logo. Has anyone had this problem before? If yes, then how did you solve it?

Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- Try on another computer
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar

HT201407 Per the "Completing Authorized iPhone Unlock" instructions, I connected to iTunes to back up and restore so my iPhone can be unlocked! But after the restore my iPhone is stuck at the activation screen, it will not activate.

Received an authorized unlock code from apple/AT&T for my off-contract 3GS (8GB). Per the “Completing Authorized iPhone Unlock” instructions, I connected to iTunes to back up and restore so my iPhone can be unlocked! But after the restore my iPhone is stuck at the activation screen, it will not activate saying “Your iPhone cannot be activated because the activation server is temporarily unavailable”. I tried this again and again for countless times, no way! I have my old AT&T simcard and other carrier’s simcard. Both will not help. Please help me to activate and start using my phone.

Hello,
I got like the same problem, last days I get message to restore my iPhone, so I did it yesterday and it work very well. In the afternoon I saw that at top in the left corner show invaild sim card or so (only knew the german version). so I restore it again but now it won`t activate after I enter SIM-PIN and it accept it, it shows "No Service".
Anybody can help? My Carrier is o2 Germany.
Thanks!

HT4993 My iphone is stuck on the itune screen. I have tried pushing the on/off and the bottom button and nothing happens. I plugged it in the computer and pushed the bottom button as I saw to do on the internet. I never got the restore screen.

My iphone is stuck on the itune screen. I have tried pushing the on/off and bottom buttons and the phone will turn off but come right back to the itune screen I also tried plugging my iphone into my computer and holding down the bottom button to see if i could get to the restore screen. Nothing, just the itune screen. Any ideas what to do to fix my phone?

Please read this article if you are unable to restore your device using typical process:
http://support.apple.com/kb/HT1808
good luck.

My iphone 4g stucks on apple logo

I had upgraded my IPhone 4 software version 4.3 to 5.0 two days back but today evening when I restarted my phone, it stuck on Apple logo screen and did't bootup. When I'm attaching it with my PC it gives a maqssage on Itunes
" Itunescould not connect to the Iphonebecause it is locked passcode. You must enter your passcode on the Iphone beforeit can be used with itunes"
But on Iphone screen I'm not able to see any activity except apple logo.
Kindly suggest.

Try to reset by pressing and holding the sleep/wake button and the home button for 10-15 seconds until the Apple logo appears, ignore the red slider. Then turn back on. You won't lose any data doing the reset.

My iphone got stuck on apple logo

my iphone got stuck on apple logo

Have this problem too, iPhone 5 ios 7.0.4, I had headphone jack connected and apple charger connected, disconnected headphone jack, no volume on iPhone, thought it still had headphones connected, I manually turn off my iPhone 5, swtich to power off, all normal, nothing weird, but when I turned it back on it will never pass the apple logo, it will go away after some time, then apple logo again. I did a full restore and it did recognized it, it restored it to factory settings, welcome screen on itunes but not on iPhone, just apple logo, I noticed that after the full reboot loading bar, it will do another one like not even halfways, then it will turned off and back on by itself again, it charges, (can tell by itunes info window) it holds the charge (i've let it go fully discharged) Did recovery mode, dfu mode, nothing works warranty was 1 year and i've had it for 13 months. Help please.

HT201210 my iphone is stuck on the itunes screen and when i try to restore it it just go back to the itunes screen how do i get out of it

my iphone is stuck on the itunes screen and when i try to restore it it just go back to the itunes screen how do i get out of it

Connecting in recovery mode will help: http://support.apple.com/kb/HT1808

IPhone 4 Stuck on Apple Startup Screen

Similar Messages

Maybe you are looking for